Web Hosting Talk : Web Hosting Main Forums : Web Hosting : WebOnce Review- 6 months

[TacticsFan]

Well, I have now been with WebOnce for over 6 months. While not originally a WebOnce client, the hosting company I was dealing with was purchased by WebOnce. While I was initially doubtful of being pushed to a new company, any misgivings were quickly taken care of by Jacob, the WebOnce admin.

My sites need some very specific settings,and I myself am a total idiot at any of the technical sides, but Jacob was able to understand what my account needed, and keep me up and running without a problem during the move.

After spending months talking with Jacob via the live chat support, I quickly came to realise that there was rarely a time when I needed ACTUAL support help. The majority of times I asked for help had nothing to do with my hosting, and yet Jacob was more than willing to step in and help out with debugging a script, or setting up whatever nifty new toy I was entranced with.

During my 6 months at Webonce, my multiple site account has rarely had downtime. (and twice that was caused by me being stupid) I doubt my sites were down for more than a few minutes a couple of times during the last 6 months. When there was some a downtime, Jacob was right there, able to tell me to shut up, he's working on it. Er, I mean, explain the problem, and tell me when it would be fixed.

Now, i don;t get into development of applications or websites at all, but I have also talked to quite a few of his customers who do. I have even contracted with them for work several times. And not one has been able to complain about WebOnce lacking in any way any of the tools or settings they need to do their work.

The only thing I do not use WebOnce for is domain registration, but that is because I prefer to keep registrations seperate from hosting.

On a scale of 1 to 10 I would definitely give Jacob at WebOnce a 9.5.

[Lubby]

Great Review and good work Jacob. I've heard nothing but great things about Jacob and his company. I have had some dealings with him as well and he is a top notch guy.

[WO-Jacob]

Originally Posted by TacticsFan

Well, I have now been with WebOnce for over 6 months. While not originally a WebOnce client, the hosting company I was dealing with was purchased by WebOnce. While I was initially doubtful of being pushed to a new company, any misgivings were quickly taken care of by Jacob, the WebOnce admin.

My sites need some very specific settings,and I myself am a total idiot at any of the technical sides, but Jacob was able to understand what my account needed, and keep me up and running without a problem during the move.

After spending months talking with Jacob via the live chat support, I quickly came to realise that there was rarely a time when I needed ACTUAL support help. The majority of times I asked for help had nothing to do with my hosting, and yet Jacob was more than willing to step in and help out with debugging a script, or setting up whatever nifty new toy I was entranced with.

During my 6 months at Webonce, my multiple site account has rarely had downtime. (and twice that was caused by me being stupid) I doubt my sites were down for more than a few minutes a couple of times during the last 6 months. When there was some a downtime, Jacob was right there, able to tell me to shut up, he's working on it. Er, I mean, explain the problem, and tell me when it would be fixed.

Now, i don;t get into development of applications or websites at all, but I have also talked to quite a few of his customers who do. I have even contracted with them for work several times. And not one has been able to complain about WebOnce lacking in any way any of the tools or settings they need to do their work.

The only thing I do not use WebOnce for is domain registration, but that is because I prefer to keep registrations seperate from hosting.

On a scale of 1 to 10 I would definitely give Jacob at WebOnce a 9.5.

Terry,

Thank you very much for the kind words. It's always great to hear back from our clients to see how we are doing, even when we do talk quite often.

And Lubby, thank you as well.

[markjut]

Glad to hear that webonce is doing a good job, make sure you come back and give us a furthe update in a few months

[starsearcher]

This is great. Thanks for sharing with us your experience, TacticsFan.

[Ruffsta]

Listen up! the following MAY be used as a testimonial for WebOnce by W0-Jacob and his staff..

WebOnce is just great! i never thought that i would finally settle with an honest host and a decent staff... but WebOnce has TOTALLY changed that! I am really really happy and pround to have them host me and my online rpg.

they have been really helpful and and responded to my questions in very timely manner.. and i will say they actually took the time out to help me and my game out without so much as a thought... honestly i have nothing bad to say and that i will continue to stay with them for as long as they are around!

Jacob, my personal thank you! You and your team have helped me out alot and mike has been great too! I dunno where i'd be today without WebOnce.. but i am glad Jacob and his team are here and hope they stay forever! Anyone is free to ask anything knowing they will be heard and helped... Jacob goes out of his way to make a customer feel right at home!

Jacob, you and yer staff rule!!! Keep up the good work!!!

* PERSONAL NOTE: If anyone has an issue with WebOnce has one with me and anyone or anything to do with me! WebOnce is the best and nobody is better!