Web Hosting Talk : Web Hosting Main Forums : Reseller Hosting : 100% SLA Reseller

[Zeal Web Hosting]

Does anyone know any resellers that offer 100% SLA, or have a history of 100%.. Thank you very much..

[ramcjbin]

Your budget and required space?

[whatever]

I haven't used them, but Mosso.com (which is a Rackspace venture company, so you know that they are reliable and dependable) hasn't had downtime in 5 years and offers a 100% uptime SLA. They're affordable too - 80gb diskspace and 1000gb bandwidth plus end-user support for $100/month. Worth a look...

[Zeal Web Hosting]

Yeah I have been looking at Mosso but I have decided against them because of SSL, private name servers and the cp among a few other things. My budget is very open whatever your heart desires but I have looked at dedicated and they are getting to high for starting.. Space is open to...

I really wish I could have gone with Mosso though but there are to many features holding me back..

[layer0]

Originally Posted by jsaniuk

Yeah I have been looking at Mosso but I have decided against them because of SSL, private name servers and the cp among a few other things. My budget is very open whatever your heart desires but I have looked at dedicated and they are getting to high for starting.. Space is open to...

I really wish I could have gone with Mosso though but there are to many features holding me back..

Well, you're not going to get this on a single cPanel box, that's for sure. On H-Sphere you won't get 100% uptime but definitely close to it if the provider is good. Look at www.cartikahosting.com for that. They have 99.9*% on each server and I would say that is more than reasonable.

If you truly need 100% it can be achieved through a load balanced, clustered environment, but that usually comes with a proprietary control panel, which you don't like. www.mosso.com is an example but as you said you don't like their product.

So you have to comprimise somewhere I suppose.

[Zeal Web Hosting]

Ahh, if I may say that sucks lol. Well I will still look for a 100% solution..

[layer0]

Originally Posted by jsaniuk

Ahh, if I may say that sucks lol. Well I will still look for a 100% solution..

You won't get it on the shared hosting platform except from a company like Mosso. Even large companies like Yahoo, Google, etc. don't achieve 100%. It really isn't possible, but 99.9*% surely is and is good enough, IMHO.

If you are just planning to sell hosting to semi-mission-critical businesses, etc. then that is not really a problem if you're on a reseller account with a reputable company such as say...www.cartikahosting.com. That would give you H-Sphere which is kind of like Mosso's system but has everything that it doesn't (IE SSL, private nameservers...) I would venture to say that H-Sphere is even better, the latest version actually supports two boxes for 1 service, hosting the same sites which is quite amazing.

The bottom line is you won't get 100% uptime on the shared hosting platform without using a company like Mosso. You won't get it on a single dedicated server either, that's *for sure*. To achieve 100% you would need a true clustered environment, geographically displaced as well. Now *that's* pricy, and most likely worthless for someone who is just interested in reselling hosting.

Hope this helps,

[froggerd]

Originally Posted by jsaniuk

Ahh, if I may say that sucks lol. Well I will still look for a 100% solution..

isn't mosso adding the stuff you need? have you tried their product? must be urgent, i guess. i am tempted to try it myself, but just have not gotten to it. the offer looks super compelling. the idea of not dealing with a server is very compelling to me.

[mripguru]

Originally Posted by elix

I would venture to say that H-Sphere is even better, the latest version actually supports two boxes for 1 service, hosting the same sites which is quite amazing.

Actually, that's going to be in H-Sphere 2.5.1, it's not currently in 2.4.3. Just wanted to clarify that.

[mripguru]

Originally Posted by froggerd

isn't mosso adding the stuff you need? have you tried their product? must be urgent, i guess. i am tempted to try it myself, but just have not gotten to it. the offer looks super compelling. the idea of not dealing with a server is very compelling to me.

I've had a few conversations with the guys over at Mosso recently, and while they are working on those issues that were outlined above, there's no real timeframe for how long it'll take them to implement due to the complexity of their setup.

[ayksolutions]

Hsphere's definitely an option for you here.

[Lev]

I doubt you are going to find true 100% uptime in shared hosting, although there are probably companies with an SLA like that. Make sure you read the fine print (100% uptime but we'll refund once its below 99.9%).

Originally Posted by elix

You won't get it on the shared hosting platform except from a company like Mosso.

You won't even get 100% uptime with Mosso. RackSpace's network uptime is under 99.9%.

[mripguru]

Originally Posted by Lev

You won't even get 100% uptime with Mosso. RackSpace's network uptime is under 99.9%.

I assume you have facts to back that statement up?

[mripguru]

Originally Posted by Lev

I doubt you are going to find true 100% uptime in shared hosting, although there are probably companies with an SLA like that. Make sure you read the fine print (100% uptime but we'll refund once its below 99.9%).

100% Uptime SLA's are all marketing, smoke and mirrors anyways. I mean, sure, you'll be compensated for downtime. But, would you rather get part of your money back, or would you rather have your site be up and live?

[Lev]

Originally Posted by mripguru

I assume you have facts to back that statement up?

I saw somebody with quite a bit of experience post this recently (could not find it in a search). I spoke to Rackspace a minute ago, and they told me this was not so. Perhaps me and the other person are misinformed although I think he had something different in-mind.