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When sending mail to new server, "550 relay not permitted" is returned. Simple Fix?

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  #1  
Old 03-15-2006, 01:06 AM
CrewXp CrewXp is offline
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Join Date: Sep 2004
Posts: 64

When sending mail to new server, "550 relay not permitted" is returned. Simple Fix?


Hey, I've been working on this for some time now, but I'm not sure on how the settings were transfered over to this server. I wish I was there when it was done.

Anyways, we got a new server and we transfered all the accounts to the new one. The old one is gone. When people send emails to their email accounts on the server, this is returned:

Code:
This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

    admin@crewxp.com

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550 relay not permitted

  ----- Original message -----

Received: by 10.70.47.5 with SMTP id u5mr160761wxu;
       Tue, 14 Mar 2006 20:44:25 -0800 (PST)
Received: by 10.70.39.10 with HTTP; Tue, 14 Mar 2006 20:44:25 -0800 (PST)
Message-ID: <b31116ca0603142044j33fe3cc1h9a444c87e0c2a47b@mail.gmail.com>
Date: Wed, 15 Mar 2006 04:44:25 +0000
From: "CrewXp Media" <crewxp2@gmail.com>
To: admin@crewxp.com
Subject: asdas
My brain and eyes hurt. I'm going to take a break, be back in a hour. THXXX



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  #2  
Old 03-15-2006, 01:09 AM
boonchuan boonchuan is offline
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Join Date: Mar 2004
Location: Singapore/Melbourne
Posts: 6,852
I think you may either need POP or SMTP authentication, try authenticating then send.

  #3  
Old 03-15-2006, 01:12 AM
CrewXp CrewXp is offline
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Join Date: Sep 2004
Posts: 64
pop or smtp authentication for people sending mail to the server?

like joebob@gmail.com (someone random) decides to mail us info at admin@crewxp.com (my test account).???

Sending mail OUT from the server is fine.
EDIT: I changed some things. Now I dont get the message returned. Now it seems like it sends, but NOTHING shows up in when I login to the webmail (admin@crewxp.com) to check it.

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  #4  
Old 03-15-2006, 01:19 AM
CrewXp CrewXp is offline
Junior Guru Wannabe
 
Join Date: Sep 2004
Posts: 64
UPDATE: nope. It just didn't return my message as fast. I just now got the emails saying that message again. Augh!!!

  #5  
Old 07-31-2006, 10:53 PM
mshannaq mshannaq is offline
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Join Date: Aug 2005
Location: Saudi Arabia
Posts: 80
the same problem with me

Quote:
This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

sam@example.com

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550 relay not permitted
note that sam@example is exists on the server

but when i send to an email does not exists i got differnt msg , it seems like this:

Quote:
This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

dev@example.com

Technical details of permanent failure:
PERM_FAILURE: SMTP Error (state 9): 550 Unknown user
when dev@example.com does not exists.

Hope anyone to help us

Thanks,
Sam

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  #6  
Old 08-01-2006, 12:53 AM
OverlordQ OverlordQ is offline
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Join Date: Jul 2003
Posts: 277
If you're running postfix, check the mydestination config value, If not, shame on you

Anyways, just make sure your new server knows it should be accepting mail for that domain.

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  #7  
Old 11-07-2010, 12:33 PM
Rosemarie Rosemarie is offline
New Member
 
Join Date: Nov 2010
Posts: 1
I found that my new Comcast Cable modem had firewall and some other services going on and that they were causing the problem. Once I had those services turned off, and the modem was just doing simple modem work, and not routing and not being a firewall, the email started flowing back to my email service within 10 minutes. I have my own firewall and the email server is behind this. The Comcast modem was blocking the flow of traffic.
Hope This helps, as I had done all the other work with chaning my DNS, new ISP, etc. Good Luck.

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