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  1. #1
    Join Date
    Sep 2004
    Posts
    64

    When sending mail to new server, "550 relay not permitted" is returned. Simple Fix?

    Hey, I've been working on this for some time now, but I'm not sure on how the settings were transfered over to this server. I wish I was there when it was done.

    Anyways, we got a new server and we transfered all the accounts to the new one. The old one is gone. When people send emails to their email accounts on the server, this is returned:

    Code:
    This is an automatically generated Delivery Status Notification
    
    Delivery to the following recipient failed permanently:
    
        admin@crewxp.com
    
    Technical details of permanent failure:
    PERM_FAILURE: SMTP Error (state 9): 550 relay not permitted
    
      ----- Original message -----
    
    Received: by 10.70.47.5 with SMTP id u5mr160761wxu;
           Tue, 14 Mar 2006 20:44:25 -0800 (PST)
    Received: by 10.70.39.10 with HTTP; Tue, 14 Mar 2006 20:44:25 -0800 (PST)
    Message-ID: <b31116ca0603142044j33fe3cc1h9a444c87e0c2a47b@mail.gmail.com>
    Date: Wed, 15 Mar 2006 04:44:25 +0000
    From: "CrewXp Media" <crewxp2@gmail.com>
    To: admin@crewxp.com
    Subject: asdas
    My brain and eyes hurt. I'm going to take a break, be back in a hour. THXXX

  2. #2
    Join Date
    Mar 2004
    Location
    Singapore/Melbourne
    Posts
    6,892
    I think you may either need POP or SMTP authentication, try authenticating then send.

  3. #3
    Join Date
    Sep 2004
    Posts
    64
    pop or smtp authentication for people sending mail to the server?

    like joebob@gmail.com (someone random) decides to mail us info at admin@crewxp.com (my test account).???

    Sending mail OUT from the server is fine.
    EDIT: I changed some things. Now I dont get the message returned. Now it seems like it sends, but NOTHING shows up in when I login to the webmail (admin@crewxp.com) to check it.

  4. #4
    Join Date
    Sep 2004
    Posts
    64
    UPDATE: nope. It just didn't return my message as fast. I just now got the emails saying that message again. Augh!!!

  5. #5
    Join Date
    Aug 2005
    Location
    Saudi Arabia
    Posts
    80
    the same problem with me

    This is an automatically generated Delivery Status Notification

    Delivery to the following recipient failed permanently:

    sam@example.com

    Technical details of permanent failure:
    PERM_FAILURE: SMTP Error (state 9): 550 relay not permitted
    note that sam@example is exists on the server

    but when i send to an email does not exists i got differnt msg , it seems like this:

    This is an automatically generated Delivery Status Notification

    Delivery to the following recipient failed permanently:

    dev@example.com

    Technical details of permanent failure:
    PERM_FAILURE: SMTP Error (state 9): 550 Unknown user
    when dev@example.com does not exists.

    Hope anyone to help us

    Thanks,
    Sam
    New to Servers World!

  6. #6
    Join Date
    Jul 2003
    Posts
    277
    If you're running postfix, check the mydestination config value, If not, shame on you

    Anyways, just make sure your new server knows it should be accepting mail for that domain.
    Perl
    Java
    SQL

  7. #7
    I found that my new Comcast Cable modem had firewall and some other services going on and that they were causing the problem. Once I had those services turned off, and the modem was just doing simple modem work, and not routing and not being a firewall, the email started flowing back to my email service within 10 minutes. I have my own firewall and the email server is behind this. The Comcast modem was blocking the flow of traffic.
    Hope This helps, as I had done all the other work with chaning my DNS, new ISP, etc. Good Luck.

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