I hardly know where to start, but Micfo has turned into a company you should stay away from at all costs.
When I signed up with them more than a year ago, they were great. Fast speeds, good support, and a referral program that was rather generous. Then something happened.
I am not sure where they went off the tracks. I would guess itís because they got greedy and started to oversell. They also started to upgrade everyoneís accounts to give them more space and bandwidth. Some where around then is when things went badly.
Speed and down time started becoming a huge issue. They were ungodly slow. After complaining they told me they were going to move me to a ďVIPĒ server. Though the speeds were better, it was still below average in my opinion. Plus there was still down time at least once a week.
Then one day I started getting file errors on all my sites (I had 5 domains hosted on the same account). After looking around I noticed that random files were missing. It wasnít like someone hacked me unless they wanted to be annoying. It was 1 file here, 1 file there, and it was almost every folder. Like a HD was going out or there was corruption.
They claimed that the problem was not on their end. Ok fine what ever, I donít think that was true, but itís not like I could prove it. So I wanted a restore. That was an ordeal. It was like I was asking them something that was overly complex or something.
Then a few weeks after that one of my sites were getting a 403 error. I went to check and the folder had been CHMOD so the public didnít have access. I tried to change it back but the site, FTP and cpanel was so slow that it took me honestly almost an hour to get in to change it.
That was the last straw. I started moving all my important sites off their service. I only left behind 1 dead site and 2 personal sites that were kind of stagnant.
Then recently they started to move to new servers (gee I wonder why?) and datacenter. Now with the 2 personal sites I donít go there often because they just hold pictures really. So about a month after the server move I went to one of them to add new pictures and I got the good old cpanel no site message.
So I go to check and well itís gone, all of it. The siteís folder, the siteís DB, even the domain DNS entry. WTF! There was also missing DBs. So I question them and I get again, we donít know, itís not our fault. Of course since itís been over a month they have no backup.
Is it possible someone hacked the site, yes of course. But I did change my password and really why? Itís not like they defaced it or used it for anything they just made it go down? I think itís more likely that they didnít transfer everything.
The same type of problems plagued my fatherís site. So I started to move him to a new service. I asked Micfo for the domain name access (yes I registered it with them, stupid!), so I could change the DNS. It was like I was speaking Spanish to them.
They kept saying that the site was fine, here is your login info for the cpanel, etc. When I finally said no I want it so I can leave, they sent my account to be canceled, but did not give me access to the domain.
So the site goes dark. I keep putting in tickets saying that I want access to the domain ASAP. 16 hours later the site is still down and I still cannot get access to the domain. With in the last hour, my account was completely canceled, so I can no longer gain access to the ticket area. Nice job people! So now I am cut off from them and getting my domain with out calling them.
I can still earn $100 if I refer one more person to them. I would not do that to anyone, even my worse enemy. Stay away from them!