I do not intend to discuss my tickets on this Forum but just posting ticket number to show the genuinety of my review.
Open Ticket FTP issue
Ticket ID: VLA-60061
Tracking URL: https://my.dehe.com
Created On: 02 Mar 2006 07:45 PM
Last Update: 04 Mar 2006 02:50 PM
I having serious RAM issues, I had upgraded my VPS to Business plan and
still having issues so need to upgrade it to 512MB RAM.
It is urgent for me because my site crashes because of "Out of memory" error.
Your support has forwarded the ticket to billing, which has not replied yet.
I was paying $25 on the shared plan and moved to VPS assuming the cost to be doubled to $50.
But now I am paying $109, which is 4 times more and I am still not very happy.
I have some other resolved tickets which took more time than expected.