Web Hosting Talk : Web Hosting Main Forums : Managed Hosting and Services : open new managment company

[UnixDevel]

hello

i would like to open new server and network management company


i want your advice about billing / management system


for billing i have many software (AWBS - ModernBill)
witch is best for my company


and i want ask about management systems (server monitoring - audit)

[zinet]

For server management systems you will need someone to manage your customer's servers not a system.

[UnixDevel]

i already have my staff

but i want ask about monitoring software and billing software what is the best software can help us on managed

[steven-v]

Server Management company in kuwait ? Hehe - good luck.

[AcuNett]

We use Modernbill. MB was designed for hosting companies, although it will work for other services as well. Also, if you are planning on providing a service as crucial as managing another companies servers, I suggest doing some research of your own. Opening a server management company is not as simple as opening up the typical fly-by-night hosting companies that has plagued the hosting industry for the past several years.

Nagios is a free monitoring service, although it requires a lot of time to setup and running correctly.

I recall many discussions on monitoring systems. Do a search and you should be able to pull up several.

[Servstra-Sales]

Originally Posted by steven-v

Server Management company in kuwait ? Hehe - good luck.

What's so funny about a server management business operating from Kuwait?

[UnixDevel]

? i don't know what is funny

if i open an managment company it will be the first arabic company provide managed service in arab world we will be the first who spicialized for server managed

[Scott.Mc]

UnixDevel, these are questions you should consider for yourself. There are many different options,

ModernBill I never did like, personally I use BillingOrchard for issuing invoices, it's much easier to handle.

Monitoring, I suggest you use atleast 2-3 monitors, again I use Nagios, Hybodus and cacti aswell as a script I wrote awhile back to try to fix downed services.

Always keep a note of who you have worked for, exactly what you have done and you will get the odd client who doesn't want to pay, keep everything you know about them, because chances are they will be back and if you don't keep this information you won't know they scammed you before.

Good luck.

-Scott

[AcuNett]

Cacti is good but is a bit more extensive than Nagios. Cacti will take some time in configuring correctly with SNMP, etc. It offers a lot more in terms of statistics and monitoring. If you're just checking uptime & server/httpd responses Nagios would do.

If you don't want to setup a seperate monitoring server, you can also consider alertra.com

[UnixDevel]

thanks i will try Cacti system

[datacenterdirectory]

Originally Posted by UnixDevel

thanks i will try Cacti system

UnixDevel,

I would suggest getting a few programmers together from a freelance site and tweak nagios and cacti to suite your current needs. If you really want a great solution, then get one that is made directly for you.

[pinehead18]

What type of experiance do you have in this field?

[Tina J]

It concerns me that you're thinking of starting a server management company, yet aren't familiar with the monitoring software that you should use. Billing software, I can understand wanting advice about...but monitoring software is something that a server management company should already know inside and out. Its kind of like a doctor asking for advice on the best way to treat a common cold.

--Tina

[DjMiX]

WHM.AutoPilot for billing, Nagios for monitoring. Both scripts are simply great.

[adam]

I agree with Tina here. If you don't know which monitoring script to use then you shouldnt be getting into your own management company.

Also, there is no script to do audits. Audits are done by yourself, you need to have the experience and know what to look for and how to patch/fix it.