Web Hosting Talk : Web Hosting Main Forums : Reseller Hosting : Reset Shopping Cart in WHM

[GnomeyNewt]

One of my clients shopping cart stops working. It loads fine and than it doesnt. I know this might be a bigger issue than just reseting the shopping cart. I want to know before I reset it, is if it starts off brand new or will it retain all the old data and just reprint the scripts?

Any info will help. Thanx.

[Alan - Vox]

reset removes everything.

[GnomeyNewt]

Okay I'll submit a ticket than.

[MCHost-Marc]

If you want to completely remove it and start over with a fresh install, delete /catalogs and cart.cgi and run the installation again from CPanel.

[weeps]

Originally posted by Kiwi
If you want to completely remove it and start over with a fresh install, delete /catalogs and cart.cgi and run the installation again from CPanel.

You need root to do this, some of the files in /catalogs are owned by user 'nobody'. (That's assuming SUexec is off)

[NelsonT]

Originally posted by kdghsu


You need root to do this, some of the files in /catalogs are owned by user 'nobody'. (That's assuming SUexec is off)

Try http://www.hotscripts.com/Detailed/8707.html or http://www.verysimple.com/scripts/webtoolz.html
Google search "delete files by nobody", you will find a lots of answers.
The easiest way is to ask admin to do this, but you should do it yourself as a reseller, right?

[GnomeyNewt]

I was just wondering, because I didnt want to reset a cart that was configured and modified. I contacted admin and the problem is fixed without having to reset and lose any configs that could have been made.

Thanks for your replies!