Sorry to bump this, but I'm really interested if anyone has experience with them in the past. So far with pre-sale questions they have been quite helpful and responsive, but I'm wondering if anyone has prior experience with them so I can get a better feel to what I'm getting myself into. Thank you.
I tried netnation for domain only and i hope that i dont get billed for renewal of it for i just emailed them to cancel it and they replied just let it expire by itself so i said ok. Other than that i think netnation charges way too much . Support for domain and stuff was ok though.
NetNation was sold to hostway.com last year... I've heard that the support has dropped a little since then, but they were pretty good when we had a client who used them up until last month. (Our client decided to go with rackspace.com instead.)
If you're happy with their support/service so far, then go for it.
Want to sell domain names? Sign up today for an eNom.com reseller account from a trusted eNom ETP provider. * We provide support and service to over 3245 happy eNom domain name and SSL certificate resellers!
I used to work for NetNation. The NOC staff has changed a bit since then, but I'm sure those who remained would want to be surrounded by equally tallented staff. The support personal will vary in quality, some will know everything about everything, some read about linux in a magazine once and like playing doom. If you're a managed customer I imagine you'll have a direct NOC contact so I wouldn't be to worried.
If you're in Vancouver why not call them up and have a meeting. They'll show you the setup and introduce you to someone from NOC.
You know what I actually haven't heard anything bad about Netnation. I know they have been around for a long time and I think DomainPeople.com/ca are port of NetNation.
My current webhost is using Netnation for their servers and everything has been pretty stable so far. I was actually going to go with one of their managed server accounts till my old employer sai d he'd give me the same price for a managed co location in a Vancouver d.c..