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  #1  
Old 02-05-2006, 02:49 PM
bazb bazb is offline
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Join Date: Dec 2005
Location: Scotland
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Blackicehosting taken money out without saying


Hi,
I had an invoice from blackice hosting syaing they would take money frm me on teh 9th of the second its the 5th today and they take out the momeny, ave been trying to get in touch with them to cancel my server on the last day of my invoice as there service is terriable there support is terriable they dont even answer thre phone calls..

what can i do about getting a refund!



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  #2  
Old 02-05-2006, 03:15 PM
blackicehosting blackicehosting is offline
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Join Date: Feb 2005
Location: United Kingdom
Posts: 24
Hello,

We would appreciate it if you could contact us via the contact details listed on our website before posting multiple posts on public forums. Your account has now been cancelled and a refund will be issued for the money taken out of your account today regardless of the fact that it does state the 5/02/2006 as the due date on your invoice. We would also appreciate all allegations surrounding the service and support of our company being terrible retracted as we have no record of you trying to contact us by the contact details listed on our site.

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  #3  
Old 02-05-2006, 03:53 PM
bazb bazb is offline
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Join Date: Dec 2005
Location: Scotland
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H, I have pmed u several times on this forum, sent regardless amount of emails, to you i even have several pms on here still un read from you about transfering my server to your datacentre for them to take control of it

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  #4  
Old 02-05-2006, 04:29 PM
atexit8 atexit8 is offline
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Join Date: Mar 2003
Location: eastern USA
Posts: 539
Quote:
Originally Posted by bazb
H, I have pmed u several times on this forum, sent regardless amount of emails, to you i even have several pms on here still un read from you about transfering my server to your datacentre for them to take control of it
Huh? Why are you using PMs on this message board?
Shouldn't you be going through the Helpdesk at blackicehosting?

By the way, if you want to be perceived as a serious webhost, start using completing sentences and proper spelling and grammar.

  #5  
Old 03-18-2006, 09:02 PM
bazb bazb is offline
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Join Date: Dec 2005
Location: Scotland
Posts: 60
I did at the the time email them, they never replied to me. I also contacted them by telephone and left several voice msg with my telephone number, account number, ip address ... Only was i got any responce from them was when i posted on WHT

  #6  
Old 03-18-2006, 09:38 PM
Frimon86 Frimon86 is offline
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Join Date: Oct 2005
Posts: 835
Quote:
Originally Posted by ieee488
Huh? Why are you using PMs on this message board?
Shouldn't you be going through the Helpdesk at blackicehosting?

By the way, if you want to be perceived as a serious webhost, start using completing sentences and proper spelling and grammar.
Look he said he did.

Quote:
Originally Posted by bazb
sent regardless amount of emails, to you


Last edited by Frimon86; 03-18-2006 at 09:48 PM.
  #7  
Old 03-18-2006, 09:45 PM
webair-gene webair-gene is offline
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Join Date: Jan 2005
Posts: 1,026
Why are you bringing this up again after over a month?

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  #8  
Old 03-18-2006, 09:49 PM
Frimon86 Frimon86 is offline
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Join Date: Oct 2005
Posts: 835
Moved.

Read the leading thread and you'll find out my friend. Anyways doesn't matter, again moved.

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