Datapipe is pretty much a rackspace-style company from what I've seen. So restoring crashed servers should be done very promptly.
They have a very nice network and clued up staff.
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I have no first-hand experience with DataPipe. However, i've spoken to the network admin and I can tell you that their equipment and methods are sound. They were one of the first adopters (that I know of) of RiverHead security appliances - you'd know them as CiscoGuard now that RiverHead has been acquired by Cisco. They were also given Netcraft's top uptime award for the second half of 2004 if i'm not mistaken.