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  1. #26
    Join Date
    Jul 2004
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    If this is not a mistake on the webhosts part, you will have to pay it. You agreeded to there TOS and so be it. You will be charged for it. I would suggest you find another web host. I still don't understand how you could use 410GB of Bandwidth. What were you hosting? I wouldn't suggest you sue, because you would loose and just add more money to your bill.
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  2. #27
    Join Date
    Nov 2005
    Posts
    229
    why didn't you monitor your BW under 'Hosting Account Details' and upgrade to the next plan that allows 500 GB/BW for $9.95/mo when you got near your limit?

    you must of been offering some big files for download to use up all that BW
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  3. #28
    Join Date
    Dec 2002
    Location
    India
    Posts
    1,433
    But did you get so many hits ?
    Was it such a busy month ?
    Are the stats for real ?
    Chris, Developer/Programmer,
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  4. #29
    Join Date
    Jun 2004
    Location
    New York, NY
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    376
    Quote Originally Posted by f9-Alex
    Loks like they didn't really rob you after all. You just didn't read the TOS. This is what happens when people buy oversold plans.
    What do 'oversold plans' have to do with going over your bandwidth limit and getting a bill?
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  5. #30
    Join Date
    Jul 2004
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    Quote Originally Posted by Stacie
    What do 'oversold plans' have to do with going over your bandwidth limit and getting a bill?
    Web hosts advertising plans with 200GB bandwidth and then in there TOS there is something along the lines of "Cannot use more than 10% of allowed bandwidth"
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  6. #31
    Join Date
    Feb 2004
    Location
    Scotland
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    Quote Originally Posted by ipotweb
    Web hosts advertising plans with 200GB bandwidth and then in there TOS there is something along the lines of "Cannot use more than 10% of allowed bandwidth"
    How does that relate in any way to this situation? The OP seems to have used all of the allocated bandwidth and also a lot more, so where does the oversold plans come into it?
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  7. #32
    Join Date
    Dec 2002
    Location
    Prince Edward Island
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    2,289
    Quote Originally Posted by Hostex Australia
    People like this really annoy me.
    They don't annoy me! I love reading this stuff here.

    Usually after they realize that suing someone costs money, they usually calm down!

    I think its kinda like the "american dream", to sue someone.
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  8. #33
    rob Audio pronunciation of "robbed" ( P ) Pronunciation Key (rb)
    v. robbed, rob·bing, robs
    v. tr.
    1. Law. To take property from (a person) illegally by using or threatening to use violence or force; commit robbery upon.

    hmm...not so....
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  9. #34
    Join Date
    Oct 2003
    Posts
    9,264
    Quote Originally Posted by Blazin Trav
    You got ripped off yes, maybe time to switch hosts.

    But then again you could look at it from the host's perspective, 160GB is a LOT of bandwidth.
    It's less than a megabit.
    I don't think Godaddy pays 600 dollars per Mbit, or anything near that.

    It's a ripoff -- but that's how they make up for their massive packages. According to the earlier statements about their own TOS though: You're scott-free.
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  10. #35
    Join Date
    Jun 2005
    Location
    San Diego, CA, USA
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    214
    looks like x 116 packages.. must be some mistype like that.

    Contact GoDaddy.
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  11. #36
    Join Date
    Jan 2006
    Location
    UK
    Posts
    330
    Well it's been 7 hours since I last posted... Did you resolve the issue yet?
    What did they say?
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  12. #37
    Join Date
    Mar 2003
    Location
    Canada
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    9,072
    Quote Originally Posted by B33R
    Well it's been 7 hours since I last posted... Did you resolve the issue yet?
    What did they say?
    Yes, I'm also curious as to how this played out.

    Keep us updated!
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  13. #38
    Godaddy really sucks now! I think they are growing with negative comments since 2005.
    http://www.webdtalk.com - The Web Development Talk
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  14. #39
    I would say its a mistake seems very high for bandwidth overage (even at 160GB over.)

    what did he use the month before?
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  15. #40
    Join Date
    Sep 2004
    Location
    Northern Europe.
    Posts
    2,573
    Yes, I am curious too. From their TOS, it seems clear that they will not just let an account exceed the bandwidth allotment.

    Still, the OP is told that he did that! Well, he should then just quote the TOS: if GoDaddy don't follow their TOS, it is their problem not his.

    I guess if he explains this and GoDaddy still insists, he can file a chargeback. And make sure to take a screenshot of the TOS....
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  16. #41
    hosting plan is 5GB space, 250Gb bandwidth?

    For $4?

    HAHAHAHAHAHA.

    See, it's sucker plans like that which attracts ppl like moths to the flame and then they get burned.

    GoDaddy is a registar..as subpar one at that, and can't understand why ppl buy hosting from them.
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  17. #42
    Join Date
    Jun 2003
    Posts
    1,071
    Quote Originally Posted by Hostex Australia
    People like this really annoy me.
    It is the patriotic duty of an US citizen to take legal action at the first glance of sheer panice!

    In case you can't tell I am being sarcastic.

    Yahooer and anyone else thinking about taking the road to the legal action world: You do realize that you would be spending $700+ for plane tickets, hotel room, food and other expenses to fly over to Arizona (where Godaddy is) to take them to court? Well small claims since you're talking about $700.00 but you still would have to fly there... Just a little reality check.
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  18. #43
    I know I may be in the minority here, but doesn't this whole thing seem a bit outlandish? Yes, "It's the way hosting companies who offer low-cost solutions make money." I've been quite aware of this since 1999 when my hosting company attempted to pull something similar on one of my sites. I paid $3 per gig of bandwidth overage then. But now, in 2006, $5.95? Overuse, sure. Paying for it, of course. But $5.95?

    Maybe "sue" wasn't the best word to use, but honestly, I think if any of us opened our next bill for anything and found that we were being charged $700 for something we could have purchased, from the same company, for an extra $4 up front...we'd be pissed too, even if it was in the terms.
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  19. #44
    Join Date
    Feb 2005
    Location
    Norway
    Posts
    1,651
    Quote Originally Posted by Yahooer
    yes, I am on the phone right now. They put me on hold for 35 minutes, juses, I was calling from Europe.

    The billing dept. is off now, will come back in 3 hours. Support dept said they can do nothing about it. The guy told me I used 160GB extra bandwidth last month.

    I pay them $4 per month, but now they are asking me for $700. They did not send me a warning email to tell me I was reaching the limit of bandwidth, and they do not offer Webalizer or Awstats, I even didn't know how many bandwidth I used. And they did not suspend my account for exceeding bandwidth.
    HELLO!!! You have several ways to see your bandwidth use in your control panel. I'm using the same plan as you I have no problems with where to find my bandwidth usage.

    Look here:
    http://webhost-review.info/images/gd1.jpg
    http://webhost-review.info/images/gd2.jpg
    http://webhost-review.info/images/gd3.jpg

    So you can not say that godaddy.com do not have any bandwidth monitors.

    And since you have managed to use over 250 GB in one month you have to have som content on your pages that you know many people download. and then you HAVE to check your bandwidth usage more then once per month. Check it every day.
    Godaddy.com have only a 10 mbps port (or 10 mbps per connection)on every shared server, so it will take some time to download 250 GB.

    This problem are not a godaddy.com problem, but your problem. You have used to much bandwidth, and have to pay as you can read in their TOS. And before you signup you had to read and cormfirm that you have read their TOS.

    So you have learned the hard way, do not have a site without cheking the bandwidth usage at least every two days or every day.
    Last edited by myhken; 01-16-2006 at 06:28 PM.
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  20. #45
    Join Date
    Nov 2002
    Location
    Lakeport CA, Clear Lake
    Posts
    1,856

    Thumbs up

    Quote Originally Posted by 365YearsFree.com
    I know I may be in the minority here, but doesn't this whole thing seem a bit outlandish? Yes, "It's the way hosting companies who offer low-cost solutions make money." I've been quite aware of this since 1999 when my hosting company attempted to pull something similar on one of my sites. I paid $3 per gig of bandwidth overage then. But now, in 2006, $5.95? Overuse, sure. Paying for it, of course. But $5.95?

    Maybe "sue" wasn't the best word to use, but honestly, I think if any of us opened our next bill for anything and found that we were being charged $700 for something we could have purchased, from the same company, for an extra $4 up front...we'd be pissed too, even if it was in the terms.
    Well said! I totally agree with you.
    Everyone is entitled to MY opinion.
    CatfishEd.com
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  21. #46
    That really stinks man! I guess the user didn't bother to find out if hey didn't over use his BW? I can't think of any hosts that does not offer this kind of service? All hosts by these days, offer some sort of stats for each user. I would do a chargeback regardless because it contradicts the TOS. Good luck
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  22. #47
    Join Date
    Feb 2005
    Location
    Norway
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    But the customer have to check their bandwidth usage. Thats not godaddy.com jobs, but my job as a customer. And If I read their TOS I can see that they charge me BIG time for overusage, and than I have to make sure that I do not use more then my limit. And if I see that I'm soon will go over my limit, all I have to do, are to press upgrade, pay fore one month extra and then I can use 250 GB extra. No problems at all.

    I do think this problem are a stupid problem, made by a person who did not read their TOS and did not take the time to find out where he can see his bandwidth usage. Why did he not send a mail to support, or check their support FAQ??

    Do not blame godaddy.com for this problem.
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  23. #48
    Join Date
    Feb 2005
    Location
    Norway
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    Quote Originally Posted by itwanabe
    That really stinks man! I guess the user didn't bother to find out if hey didn't over use his BW? I can't think of any hosts that does not offer this kind of service? All hosts by these days, offer some sort of stats for each user. I would do a chargeback regardless because it contradicts the TOS. Good luck
    Hello!! Godaddy.com offers several ways to see your BW usage:

    Look here:
    http://webhost-review.info/images/gd1.jpg
    http://webhost-review.info/images/gd2.jpg
    http://webhost-review.info/images/gd3.jpg

    So he can not do a chargeback....he did not do anything to check his BW usage.
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  24. #49
    Quote Originally Posted by myhken
    Do not blame godaddy.com for this problem.
    I would agree that it is not godaddy's fault -- it in the user's. I would also say that the only person to blame for going over the allocated bandwidth is the user. But, I think it's pretty dishonest for godaddy to charge the amount that they do, with the DELIBERATE INTENTION of ripping unsuspecting people off. That's my core complaint.

    It doesn't take a business wizard to see their pricing model is structured to target and take advantage of people out of the know....
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  25. #50
    I use 1and1.com hosting. I have there linux business package for $9.95 a month. This thread caused me to be aware of what I can do, so thanks for that. I looked it up on there site, and it seems to be a lot of bandwidth that I can use. http://order.1and1.com/xml/order/Hos...op&__lf=Static

    If i'm reading this correctly, I get 1,000 GB of monthly bandwidth
    Flann
    Debt Free
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