Calm down there before you start thinking about legal action. Take a second to e-mail their billing team and find out what happened. It was probably a mistake, possibly even a misprint. Have you even checked your credit card statement to see what it reflects? Probably not.
Five minutes after receiving the e-mail you shoot on here and post about it, without even contacting anyone or even speculating that it might be a mistake. Contact GoDaddy and find out what happened before you start getting sue-happy.
Oh, this sounds like you exceeded your traffic limit this month or last month. If you received a lot of traffic this month or last month, then they probably let you have it and are now billing you. I do not know whether you have a traffic limit in your hosting package which can not be exceeded? Do you?OR it was just some kind of technical error and maybe there were some technical problems which measured or recorded your traffic amount wrong.I would just send them an email and ask them or call them or use some other kind of support which they offer.Could someone please help ME now? In section Technical problems and questions I have posted a question about FTP. It would fantastic, if someone could answer.
yes, I am on the phone right now. They put me on hold for 35 minutes, juses, I was calling from Europe.
The billing dept. is off now, will come back in 3 hours. Support dept said they can do nothing about it. The guy told me I used 160GB extra bandwidth last month.
I pay them $4 per month, but now they are asking me for $700. They did not send me a warning email to tell me I was reaching the limit of bandwidth, and they do not offer Webalizer or Awstats, I even didn't know how many bandwidth I used. And they did not suspend my account for exceeding bandwidth.
Bandwidth is a measurement of the amount of data allowed to pass between a user’s Web site and the rest of the Internet.
For example, if your Web site—hosted on a 2GB/month Deluxe hosting account—contains a 1MB picture, that picture can be viewed 2000 times before you exceed the 2,000MB (2GB) limit. Exceeding your allotted bandwidth will incur an additional charge. Thus, if visitor number 2001 wants to view that picture, you will need to purchase additional bandwidth. Alternatively, your site will be redirected until you purchase additional bandwidth.
In general, if you have a commercial site or a site that generates a lot of traffic, you should consider getting additional bandwidth. If you have a basic, personal site that you have set up for friends and family, you probably do not need to order additional bandwidth.
If they charge 700 dollars for 160 GB bandwidth (traffic), it would mean they charge more than 4 dollars for 1 GB!! In my eyes, this seems to be pretty much. I would check their bandwidht/traffic prices and compare.
I am hosting with 6 hosting company, I pay like cheaper than $10 for each hosting package. I am a student, I can afford $60 for hosting per month, but $700 is an astronomical figure to me.
I will pay it if I know this will cost me this much. But they didn't inform me anything about this. Most company inform me when I reach 80% of bandwidth, then I can do something to avoid bandwidth problem. GoDaddy is doing very unfair to me.
Maybe those guys is right to laugh me, I wasn't pay too much aattention to the tricky TOS.
Everybody is too obsessed with sueing everybody at the drop of a pin - that is just ridiculous nobody understands what the idea of sueing is.
Anyways back on topic today is a holiday so the chances are good that most of the good managers are off. I would say call up customer service/billing and try to get ahold of a manager if a regular person won't help. You probably are SOL but that would be your best bet.
John W, CISSP, C|EH
MS Information Security and Assurance ITEagleEye.com - Server Administration and Security Yawig.com - Managed VPS and Dedicated Servers with VIP Service