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Thread: Transfer Error

  1. #1
    Join Date
    Apr 2005
    Location
    Tinterweb
    Posts
    556

    Exclamation Transfer Error

    When I transfer an account around 1GB or above the following message occurs:

    cpmove- prefix is missing, but non prefixed directory exists.. cpmove- prefix discarded
    Extracting Domain....Done

    Sorry, the copy failed. Unable to find the cpanel user file. Is the archive missing (cwd: /home loaded *ACCOUNTNAME*/cp/*ACCOUNTNAME*)?
    Extract Failed
    Invalid Account

    What does this mean?

    Also when I'm transfering I get another error which is located here, dont know if they are linked in any way:

    http://webhostingtalk.com/showthread.php?t=473439


    Thanks

  2. #2
    Join Date
    Dec 2004
    Location
    New York, NY
    Posts
    10,710
    Try manually moving the account by doing the following:

    run this on the remote server:

    /scripts/pkgacct username

    sftp it over to the new server into /root then run:

    /scripts/restorepkg username

    The other error you had is not related.
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  3. #3
    Join Date
    Apr 2005
    Location
    Tinterweb
    Posts
    556
    I just did that and this is what happend:

    /scripts/restorepkg *ACCOUNTNAME*
    Searching /home....
    Found cpmove-*ACCOUNTNAME*.tar.gz !
    <b>Moving Packge to /home/cprestore/cpmove-*ACCOUNTNAME*.tar.gz</b><Br>
    Extracting tarball....
    gzip: stdin: unexpected end of file
    /bin/tar: Child returned status 1
    Done<br>
    cpmove- prefix is missing, but non prefixed directory exists.. cpmove- prefix discarded
    Extracting Domain....Done<br>
    Sorry, the copy failed. Unable to find the cpanel user file. Is the archive missing (cwd: /home/cprestore loaded *ACCOUNTNAME*/cp/*ACCOUNTNAME*)?
    /bin/tar: Error exit delayed from previous errors


    Why does it do this, I seem to have problems with transferring on this server.
    1) httpd error
    2) Cannot transfer accounts over 1GB
    3) The accounts that have been transferred do not display in the
    "Review copied accounts" section

    What should I do?

    Thanks

  4. #4
    Join Date
    Apr 2005
    Location
    Tinterweb
    Posts
    556

    Transfer Error

    Any Ideas?

  5. #5
    /scripts/pkagacct scp -P 22 filename.tar.gz root@newserverip:/backup/

    And then you can restore from there.

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