12-27-2005, 05:57 PM
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Web Hosting Master
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Join Date: Nov 2002
Location: Big Apple (I Love NY)
Posts: 1,070
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Hey WHT, 
Looking for input from past and current customers of BlackLotus ( www.blacklotus.com )...How do you like the service provided...? Can you talk about any ups and/or downs...?
How are customer service response times?
Thanks...
P.S. - I've been here for a little while... I've used the search feature...just looking for some more info...
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12-27-2005, 06:39 PM
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antitheistic atheist
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Join Date: Oct 2005
Location: Fleet Street
Posts: 3,243
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BlackLotus is awesome. The staff is amazingly fast and know exactly what they're doing. Often, I would submit a ticket and receive a response in under 5 minutes. The network has no downtime and is extremely fast, not to mention affordable.
I'd highly recommend them. They're really an exceptional provider.
Last edited by avythe; 12-27-2005 at 06:47 PM.
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12-27-2005, 06:55 PM
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Web Hosting Master
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Join Date: Nov 2002
Location: Big Apple (I Love NY)
Posts: 1,070
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Thats great to hear...how long have you been with them?
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12-27-2005, 06:58 PM
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antitheistic atheist
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Join Date: Oct 2005
Location: Fleet Street
Posts: 3,243
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Nearing 4 months I believe
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12-27-2005, 11:19 PM
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WHT Addict
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Join Date: Apr 2005
Location: Ashburn, Virginia
Posts: 160
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Hi,
Jeff runs a top-notch shop. You will be happy if you decide to do business with them. Good luck! 
Daniel
__________________
Nothing can stop the man with the right mental attitude from achieving his goal; nothing on earth can help the man with the wrong mental attitude.
-- W.W. Ziege
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12-28-2005, 12:57 AM
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New Member
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Join Date: Dec 2005
Posts: 2
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I ordered a server with Black Lotus just this month and their customer service has been exceptional - far and beyond the quality of support at ThePlanet, my former host. John @ BLCC has gone to GREAT lengths to help me set up the server and solve a heap of DNS problems. Their prices are also very competitive, in fact i'm paying less for a server twice as powerful as what i had at TP. 10/10 from me 
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12-28-2005, 01:03 AM
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Web Hosting Master
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Join Date: Mar 2003
Location: Edmonton, AB Canada
Posts: 884
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How much are you paying monthly for your server?
__________________
Ben S.
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12-28-2005, 01:21 AM
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New Member
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Join Date: Dec 2005
Posts: 2
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I'm not sure if i'm allowed to disclose prices on this forum, but i got the standard management dual Xeon 2.8ghz special they ran earlier this month - the thread was in the dedi/colo forum.
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12-28-2005, 01:23 AM
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CISSP, CISA
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Join Date: Aug 2002
Location: Los Angeles, CA
Posts: 5,023
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It does not bother me if clients discuss pricing, so long as the offer was not made privately.
Thanks for your patronage
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12-28-2005, 02:25 AM
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Web Hosting Master
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Join Date: Nov 2002
Location: Big Apple (I Love NY)
Posts: 1,070
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All looks promising.. Looks like you're doing good business Jeff... looking forward to seeing what any of your upcoming specials look like.
<edit>I see today's special... I like...</edit>
Any more comments...? They all seem pretty positive thus far and a search through wht brings up a lot of good stuff...
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02-21-2006, 08:35 PM
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Junior Guru Wannabe
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Join Date: Mar 2005
Posts: 61
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StevenC just curious if you went with blacklotus and what you thought of them?
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02-22-2006, 01:37 AM
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Web Hosting Guru
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Join Date: Apr 2005
Location: Rochester, NY
Posts: 276
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You have my vote for the network of choice next month. Were expanding more, and hope to get a Good LA location.
__________________
Next-Generation Game Servers- www.NextGenServers.com - Play On. Fast, Reliable, Low ping, No Lag, full support servers. Providing Professional, Low Cost, but effective services to gamers like you. Providing the nextgen of gaming services.
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02-22-2006, 08:01 AM
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Web Hosting Guru
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Join Date: Nov 2005
Posts: 346
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The 3000GB for $150/month seems like an attractive deal. Is this on a 100Mbps port? I'm interested in pushing about 2500-3000GB/month for static image content, where most use is during peak hours (up to 20-30mpbs).
Would this be something that BL can make a good offer for?
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03-18-2006, 10:20 PM
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Junior Guru Wannabe
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Join Date: Oct 2002
Posts: 45
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That 3000GB is based on 95th %, not actual usage. With that said, Jeff offered a very competitive offer for a 3000GB actual usage server. Plus, their network is great.
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03-19-2006, 02:50 AM
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Web Hosting Guru
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Join Date: Nov 2005
Posts: 346
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For $150/month, I can get an unmetered server doing 3000GB by 95% measurement too. It's not that attractive for me then.
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