Web Hosting Talk : Web Hosting Main Forums : Colocation and Data Centers : site down?

[Aboul_YouseF]

Hi there guyz,

Does anyone have any idea on this?
Since like 30+ minutes ago, my website stopped working for no reason. The server is still online thought, and I also tried restarting the server yet the website as in (6a5.net) wont seem to work. I tried to ping the site from several locations with no luck.

I sent out a ticket to the DC, still waiting for their reply, since a while ago everything stopped working, while now I am able to ping the server through the IP (8.10.120.138), so any ideas?

Thanks in advance.

[rghf]

Its something with your DNS server

http://www.dnsreport.com/tools/dnsre...domain=6a5.net

Check there is still a zone file for it

[Aboul_YouseF]

Thanks for the reply, but actually the server has been running since almost 7months where I never edited or changed a thing, and it was working, then all of a sudden it stopped, along with another site (theyakfamily.com) also on the server, I am just hosting 2 sites.

I checked and the zones are there, it would seem impossible for them to disappear or something. Could this problem not be from my server's site, like from the registrar or something that has to do with NS's?

[rghf]

It could be a service restarted broke it. Restart named and check /var/log/messages ( assuming this is Linux ). Going from what I see I think its a problem on your server tbh

Rus

[Aboul_YouseF]

I did restart named, the whole server etc... yet it is still not working, I noticed that i could NOT even ping the domain from shell, as far as I know it should do that since the domain resides on the server

root@ay [/home]# ping 6a5.net
ping: unknown host 6a5.net

[rghf]

Flush your firewall? About the only other thing I can think of without logging in

Rus

[Aboul_YouseF]

Its offline now, they are getting it restarted i guess, but I dont seem to know how would that solve the problem. I really appreaciate you trying to help =) I will see what happens, I was just checking the uptime today and went like "impressive 90 days with no problems" since I am SO used to problems!

[Aboul_YouseF]

problem solved! I restored the /etc/named.conf to an earlier revision, while in the current revision the zones for the domains were NOT mentioned. I seriously dont know how such a thing could happen itself all of a sudden!

[rghf]

I'm going to guess your server is running C-Panel with auto-updates turned on as there was this exact issue a recently. I would turn auto updates off tbh

Rus

[Aboul_YouseF]

yeah it is set to auto update, I might consider turning it off as you suggested. It is always better to have a manual update and check that everything is working etc... Not to find out tht for some reason the server stopped working, and oh yeah try to figure out why!

[bqinternet]

Originally Posted by Aboul_YouseF

problem solved! I restored the /etc/named.conf to an earlier revision, while in the current revision the zones for the domains were NOT mentioned. I seriously dont know how such a thing could happen itself all of a sudden!

These types of problems are precisely why you don't want cPanel's auto-update features enabled. cPanel updates, whether applied manually or automatically, tend to break things.