Results 1 to 36 of 36
  1. #1
    Join Date
    Mar 2003
    Posts
    75

    VPS COLO License File Expired

    License File Expired
    cpanel.net
    LTD: 1133397153 NOW: 1134456207



    Twice this month wtf are they doing not renewing cpanel?

  2. #2
    Join Date
    Jun 2003
    Location
    UK
    Posts
    6,601
    Did you contact support as it can be the VPS itself. Also check http://verify.cpanel.net to check the state of the license

    Rus
    Russ Foster - Industry Curmudgeon

  3. #3
    Or it could be that they don't give a crap about the clients and only want $$$.

  4. #4
    Join Date
    Sep 2000
    Location
    New Jersey
    Posts
    389
    It sounds like the date is out of sync on the server.
    John Quaglieri - InterServer, Inc

  5. #5
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Quote Originally Posted by techsla
    License File Expired
    cpanel.net
    LTD: 1133397153 NOW: 1134456207



    Twice this month wtf are they doing not renewing cpanel?

    Check your resolver configuration.

    I bet you are one of the many who didnt bother to change them from the defualt image

    Ping verify.cpanel.net, you probably will get a host not found error

  6. #6
    Or it could be that they don't give a crap about the clients and only want $$$.
    My sentiments exactly. Much better options out there for the money.

  7. #7
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Quote Originally Posted by PULSE
    My sentiments exactly. Much better options out there for the money.
    I highly doubt this.

  8. #8
    Join Date
    Apr 2003
    Location
    Atlanta, Jawja
    Posts
    3,066
    PULSE and pusher, have you two ever been VPSColo customers? If so, please provide me with ticket or customer numbers via PMs.

    I'd be interested in finding out why you two are disgruntled, to be honest.
    Douglas Hazard - Certifiable Sports Junkie and Sports Community Enthusiast

    Host of Two Cents Radio - Follow @TwoCentsRadio on Twitter (@BearlyDoug on Twitter)

  9. #9
    Join Date
    Mar 2003
    Location
    Vancouver BC, Canada
    Posts
    17
    Is VPSColo owned by dedicated now....? If so that would answer alot.

  10. #10
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Quote Originally Posted by Interblaze
    Is VPSColo owned by dedicated now....? If so that would answer alot.
    VPSColo is owned for Fortress Intergrated Technologies (FortressITX)

    FortressITX consists of multiple divisions:
    • DedicatedNOW
    • Fortress ITX Enterprise Services (Colocation, Consulting)
    • VPSColo / JVDS
    • Pegasus Web Technologies

  11. #11
    Join Date
    Aug 2003
    Location
    Twin Cities Area
    Posts
    5,651
    ya well im going to add to this...

    i had their remote backup service from when rus was with them.

    i recently logged in to get a backup of THAT backup and lo and behold, my account was GONE!

    no warning, no email, nothing! i dont even know who these people are or how to reach them!

    thank god i found this out before i really really needed backups!
    if you haven't considered chapter 7 bankruptcy, maybe you should.
    eliminate your debt, keep the property you want, most people qualify.
    contrary to popular belief - no attorney is necessary!

  12. #12
    PULSE and pusher, have you two ever been VPSColo customers? If so, please provide me with ticket or customer numbers via PMs.
    I'm not going to get into a pissing match with you on WHT, my time can be much better spent here. For example, as a consumer, I have a right to express my opinion regarding your services and I will continue to do so. This includes replying to posts where my experiences might be of value to other members.

    When something happens once, it's a fluke. When something happens multiple times, it becomes a pattern. If my experience with you is a fluke, then why the defensiveness? That was rhetorical...

  13. #13
    Join Date
    Apr 2003
    Location
    Atlanta, Jawja
    Posts
    3,066
    Not being defensive, PULSE. I've been on WHT for almost three years now and have made quite a few helpful posts; Everyone that knows me knows that I will go to bat for the customers, even at the company's expense. I'm trying to find out where WE went wrong, so that we can either fix the situation with you or make sure it doesn't happen with anyone else..

    It's all fine and dandy to make your opinions known. I have no problems with that. I'd love to see the good and bad about any company. But when an employee is trying to find out what went wrong, you really shouldn't bite the hand that's trying to help ya, know what I mean?

    There was no hostility intended with my request, I would ask that you show me the same courtesy.
    Douglas Hazard - Certifiable Sports Junkie and Sports Community Enthusiast

    Host of Two Cents Radio - Follow @TwoCentsRadio on Twitter (@BearlyDoug on Twitter)

  14. #14
    It's all fine and dandy to make your opinions known.
    Thanks, that is all I wanted to do.

  15. #15
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Quote Originally Posted by PULSE
    Thanks, that is all I wanted to do.
    To be honest with you Pulse, you seem to me more like a competitor who is attempting to squash consumer interest in VPSColo, or you simply have a grudge against a company for no reason.

    You seem intersted in sharing with other potential customers or current customers the fact that you had problems orginally with VPSColo (although you don't state it directly). I dont know whether it was a billing glitch, or a major technical issue, but you remind me of a prosecuteur going to court with no evidence

  16. #16
    http://www.imagefreehost.com/files/2...1410065408.gif

    ...an image logged into the VPSColo helpdesk system. And knowing what help desk system they use was not a random guess. I've got some emails too if you want to see those as well.

    In fairness, I've blacked out some unecessary information in the image. The ticket titles were not something any host would like to see made public.

  17. #17
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Quote Originally Posted by PULSE
    http://www.imagefreehost.com/files/2...1410065408.gif

    ...an image logged into the VPSColo helpdesk system. And knowing what help desk system they use was not a random guess. I've got some emails too if you want to see those as well.

    In fairness, I've blacked out some unecessary information in the image. The ticket titles were not something any host would like to see made public.
    Your complaining...because their helpdesk is not customized?

    You blocked out the times also, making it impossible for VPSColo to figure out who you are.

    I dont understand what the objective of posting such an image was? You wasted all of that time blanking out areas, you could have used that time to explain what your problem is with VPSColo.

  18. #18
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    You know what,

    I'm going to enter into the thread this image

    http://www.imagefreehost.com/files/2...1410065408.gif

    Its very similar...

  19. #19
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Would someone mind letting imagefreehost.com that they are making a big mistake by not locking down the directory security?

    http://www.imagefreehost.com/files/

  20. #20
    Your complaining...because their helpdesk is not customized?
    Ummm...I have no idea where you go that from. I simply provided the evidence that you so desperately wanted regarding my usage of VPSColo's services.

    You blocked out the times also, making it impossible for VPSColo to figure out who you are.
    I never asked Douglas for help. My account is cancelled with them so it's a mute point.

    I dont understand what the objective of posting such an image was? You wasted all of that time blanking out areas, you could have used that time to explain what your problem is with VPSColo.
    You're right, you don't understand what this entire thread has been about. I simply expressed my dissatifaction with VPSColo's services and showed some proof of using their services. I never asked for help or rectification of issues.

    Their opportunity to help me has passed. The time to provide help is during the issue, not after. The goal is not to fix problems, but to make the right decisions the first time around. That's just good business.

    What happened between VPSColo and me is really no one elses business. But if you want to force my hand to say that the server was down 3 times over the period of 3.5 months, then I will. I was trying not to go there as those are pretty bad numbers in most peoples book.

    I'm sure Douglas will thank you for getting that information out in the open.
    Last edited by PULSE; 12-20-2005 at 09:53 PM.

  21. #21
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Quote Originally Posted by PULSE
    Ummm...I have no idea where you go that from. I simply provided the evidence that you so desperately wanted regarding my usage of VPSColo's services.
    Well, I dont know what the purpose of the statement below is then....

    Quote Originally Posted by PULSE
    And knowing what help desk system they use was not a random guess.
    Quote Originally Posted by PULSE
    I'm sure Douglas will thank you for getting that information out in the open.
    Yeah. Douglas is a Community Liaison. I think he will be ok.

    How about those emails?

  22. #22
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Quote Originally Posted by PULSE
    You're right, you don't understand what this entire thread has been about.
    I think it started with a cPanel license error, and then esclated into people claiming that VPSColo was probably "pocketing" the money

  23. #23
    I will happily provide proof of those emails to Douglas in private if he requests it himself, if he feels the need for further proof that I have used the services of the company he represents.

    You are to credit for the proliferation of this thread.

  24. #24
    Join Date
    Apr 2003
    Location
    Atlanta, Jawja
    Posts
    3,066
    Pulse, my interest was strictly to research the issue and find out what happened. I'm assuming that you actually left before I came on board (I started Labor Day this year), since I have a very heavy hand in account saves. Sales may be my official duty, but that doesn't mean that's ALL I do.

    I have every intention on beefing up DedNOW/JVDS/VPSColo's reputation, but if I don't know what some of the past complaints were, then I can't find out what areas we're lacking in.

    I would appreciate ticket numbers, they won't be shared here. My PM box is open, so please allow me the opportunity to find out exactly what happened.
    Douglas Hazard - Certifiable Sports Junkie and Sports Community Enthusiast

    Host of Two Cents Radio - Follow @TwoCentsRadio on Twitter (@BearlyDoug on Twitter)

  25. #25
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Quote Originally Posted by Douglas
    Pulse, my interest was strictly to research the issue and find out what happened. I'm assuming that you actually left before I came on board (I started Labor Day this year), since I have a very heavy hand in account saves. Sales may be my official duty, but that doesn't mean that's ALL I do.

    I have every intention on beefing up DedNOW/JVDS/VPSColo's reputation, but if I don't know what some of the past complaints were, then I can't find out what areas we're lacking in.

    I would appreciate ticket numbers, they won't be shared here. My PM box is open, so please allow me the opportunity to find out exactly what happened.
    Actually,

    This image (http://img372.imageshack.us/img372/7...00654084bp.gif) shows that he left around November

  26. #26
    Join Date
    Apr 2003
    Location
    Atlanta, Jawja
    Posts
    3,066
    Thanks, Brandon, I didn't catch that earlier. PULSE I know who you are now, and am aware of the situation.

    Now that I have "found" your tickets, I'll be letting Aja know about this, cause she couldn't find them, due to you using a different email addy for billing reasons than you were for support reasons.

    I wish you would have replied to the email that I sent, this would have saved a LOT of back and forth on both of our sides.
    Douglas Hazard - Certifiable Sports Junkie and Sports Community Enthusiast

    Host of Two Cents Radio - Follow @TwoCentsRadio on Twitter (@BearlyDoug on Twitter)

  27. #27
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Douglas,

    Since you have now seen the non-"blocked out" image, I would prefer if you could remove the link to it from my previous post (I think Community Liasion has this power)

    PULSE had taken it down off of the orginal server, but I had saved it to my harddrive (I was expecting him to remove it), and reuploaded it. Although its posting is not in any violation of copyright laws, I still don't believe client information needs to be posted (I think next time I will PM it)

    Thanks

  28. #28
    There's something that I have stated through out this thread that apparently needs repeating...I AM NOT ASKING FOR HELP OR TO HAVE ISSUES RECTIFIED.

    As I stated before, their opportunity to help me has passed. The time to provide help is during the issue, not after. The goal should not be to fix problems after the fact, but to make the right decisions the first time around.

    That's just good business, and in business you rarely get second chances.

    Brandon:

    Your action of posting that image I consider to be an invasion of my privacy. There were multiple reasons why blacking out certain information was necessary, as you yourself have identified. It was not to hide my identity, it was to minimize the client information that was unnecessary while providing the evidence you were requesting to prove that I was a customer of VPSColo.

    The release of that information was reserved for Douglas an I to work out. What makes it worse is that you are a third party with absolutely nothing to do with the relationship between VPSColo and myself. Nothing.

    Coming to the defense of VPSColo is one thing, but your vigorous self-injection into this matter to the point of making personal client information public for tens of thousands of people to see borders on harrassment.

    At best your actions represent a severe lack of respect, judgement, and common sense. At worst it represents harrassment and privacy infractions.

  29. #29
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Quote Originally Posted by PULSE
    At worst it represents harrassment and privacy infractions.
    I would talk to your lawyer (if you have one on standby) before making such statements

    There is nothing illigal about me posting the link of to that image, or my actions of downloading it, and then redistrubiting it. It does not in anyway represent harrassment. I would suggest you learn about harrassment also, if you think this qualifies.

    I was simply attempting to enable Douglas to see what had happened, so we could perhaps all understand what you were so angry about regarding VPSColo, rather then hearing a bunch of [random] statements.

    You're right, I did inject myself into the issue. However, I like to find out whats wrong.

    [SIMPLE EXAMPLE]

    Person 1: The icecream I just bought doesn't have sprinkles, even though it the ad says it should

    Person 2: They are probably pocketing the money for sprinkles

    Person 3 (me): What happened which causes you to believe it wasnt just a mistake Person 2?

    [/SIMPLE EXAMPLE]

    I just like to know whats wrong, instead of just hearing random statements regarding a company.
    Last edited by BrandonSCSN; 12-21-2005 at 07:47 PM.

  30. #30
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Quote Originally Posted by PULSE
    Coming to the defense of VPSColo is one thing, but your vigorous self-injection into this matter to the point of making personal client information public for tens of thousands of people to see borders on harassment.
    Incorrect.

    There is no personally identifiable client information included in that image, except to VPSColo / Fortress ITX Employees.

    All of the other people on the Internet are just going to see downtime tickets...which reinforces your point of VPSColo not being a good host, right?

    I believe your overall objective of blocking out the information was to prevent Douglas to find out what was wrong, not to prevent the public from seeing downtime notices.

  31. #31
    I would talk to your lawyer (if you have one on standby) before making such statements
    Are you a lawyer? Did you call your lawyer before responding? I ALWAYS call my lawyer before posting online. Like you said, can't be too careful right?

    There is nothing illigal about me posting the link of to that image, or my actions of downloading it, and then redistrubiting it. It does not in anyway represent harrassment. I would suggest you learn about harrassment also, if you think this qualifies.
    So you ARE a lawyer! And, apparently you're an avid dictionary reader too. Sweet. Tell me, what do you think of the acceptance of "McJob" into the English language? I'm not sure how I feel about it yet, ask me in a few weeks after it's had time to sink in. Oh, and just for fun, here's one definition of harassment: http://dictionary.reference.com/search?q=harassment

    I just like to know whats wrong, instead of just hearing random statements regarding a company.
    So nice, such a gift, saintly really. You know, I hear there are better ways of drawing out information from someone than implying that he/she is a fraud. Didn't they teach you that in law school?

    I believe your overall objective of blocking out the information was to prevent Douglas to find out what was wrong, not to prevent the public from seeing downtime notices.
    Douglas is so very fortunate to have you looking out for him. Where would he be without you! Just for you then, and to bury the hatchet, I will repeat the reasons why I originally posted my opinion in this thread, now that I have earned your stamp of legitimacy: My vps with VPSColo was down 3 times in 3.5 months during the period between September and November of this year.
    Last edited by PULSE; 12-21-2005 at 11:04 PM.

  32. #32
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Quote Originally Posted by PULSE
    Are you a lawyer? Did you call your lawyer before responding? I ALWAYS call my lawyer before posting online. Like you said, can't be too careful right?[/B]
    Sure. Every time...always call my lawyer. He is actually on the phone with me right now. I'm reading off this sentence to him as I type...

    Quote Originally Posted by PULSE
    So you ARE a lawyer! And, apparently you're an avid dictionary reader too. Sweet. Tell me, what do you think of the acceptance of "McJob" into the English language? I'm not sure how I feel about it yet, ask me in a few weeks after it's had time to sink in. [/B]
    Nah. I suffer from Asperger's syndrome

    Heres some reading from Wikipedia for you:

    Speech and language peculiarities

    People with Asperger syndrome often are noted for having a highly pedantic way of speaking, using language far more formal and structured than the situation normally would be thought to call for. A five-year-old child with this condition may regularly speak in language that could easily have come from a university textbook, especially on her or his special area of interest.



    Quote Originally Posted by PULSE
    Oh, and just for fun, here's one definition of harassment: http://dictionary.reference.com/search?q=harassment[/B]
    That definition is too vague to hold up in court. You could stop this "harassment" at any time simply by refraining from replying to the thread. You choose to continue replying, therefore, continuing the discussion. Harassment would imply that I continued to reply to you, and then continuing by private messaging you, threatening you, etc.

    Quote Originally Posted by PULSE
    So nice, such a gift, saintly really. You know, I hear there are better ways of drawing out information from someone than implying that he/she is a fraud. Didn't they teach you that in law school?[/B]
    I went to college. I didn't go to law school though. I'll just ignore this statement, as I never called you a fraud.

    Quote Originally Posted by PULSE
    Douglas is so very fortunate to have you looking out for him. Where would he be without you! [/B]
    Oh yeah. Douglas is so happy, in-fact, he is paying me right now for helping him out. (Sarcasm)

    Quote Originally Posted by PULSE
    Just for you then, and to bury the hatchet, I will repeat the reasons why I originally posted my opinion in this thread, now that I have earned your stamp of legitimacy: My vps with VPSColo was down 3 times in 3.5 months during the period between September and November of this year.
    Your first direct statement regarding the problem. We took baby steps, but finally, a direct answer.

  33. #33
    That definition is too vague to hold up in court.
    There's that law school training again! I knew it! C'mon, you're too modest.

    You could stop this "harassment" at any time simply by refraining from replying to the thread. You choose to continue replying, therefore, continuing the discussion.
    And miss all of this fun? I choose to reply because I have been put in the position of proving and defending myself. As a result, this has turned into perhaps the most useless thread on WHT. We can BOTH take pride in that.

    as I never called you a fraud...(going back in time)...."To be honest with you Pulse, you seem to me more like a competitor who is attempting to squash consumer interest in VPSColo, or you simply have a grudge against a company for no reason."
    Translation: "It appears that you might be engaging in fraudulent activity by trying to participate in a smear campaign."

    Your first direct statement regarding the problem. We took baby steps, but finally, a direct answer.
    Actually, I stated it post #20. This is now post #33, but who's counting.

    As I see it, this dispute was unavoidable. You're from NYC and likely a Yankees fan and I'm in Boston and a die hard Red Sox fan. There was really no way of cheating fate, the conflict was inevitable.

  34. #34
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Quote Originally Posted by PULSE
    As I see it, this dispute was unavoidable. You're from NYC and likely a Yankees fan and I'm in Boston and a die hard Red Sox fan. There was really no way of cheating fate, the conflict was inevitable.
    Actually, your stereotypes deceive you here.

    Nope, I'm from CT. I do alot of work in NYC though.

    I'm a Red Sox fan.

    I'll respond to the rest..hopefully tommorow

  35. #35
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    To be honest with you PULSE, I've had enough.

    I'm going to ask any mod that reads this thread to lock it.

    This is due to how the OP has not responded in 8 days, and the thread derailed awhile ago

    PULSE claims I am harassing him, but yet continues to reply to the thread. It is human nature to defend oneself, and therefore, I don't believe there will ever be a solution to this issue.
    Last edited by BrandonSCSN; 12-22-2005 at 12:49 AM.

  36. #36
    Join Date
    Nov 2004
    Location
    Silicon Valley
    Posts
    569
    Quote Originally Posted by PULSE
    There's that law school training again! I knew it! C'mon, you're too modest.
    Nope. No law school training. I just know enough about how the U.S legal system works to know that the definition you used does not satisfy courts.

    Quote Originally Posted by PULSE
    As a result, this has turned into perhaps the most useless thread on WHT. We can BOTH take pride in that
    Nah. This is the most useless thread on WHT:

    http://www.webhostingtalk.com/showthread.php?t=295794

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •