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Thread: iPowerWeb

  1. #1
    VirusX is offline Disabled
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    iPowerWeb

    Down or just me? I tried calling their support, it rang about 50 times and I gave up. Then I tried calling back and it was busy for about an hour. I tried their online support, no go, the box wouldnt load, was just white blank popup box. My site has been offline for about 5 hours I think now.

    Anyone else with iPowerWeb having the same problems?
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  3. #2
    pusherhosting is offline Disabled
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    ipowerweb.com is coming up for me.
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  4. #3
    VirusX is offline Disabled
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    the site is coming up,

    I know, but the actual hosting isnt coming up.

    For example, my site, http://idealerror.com


    try it out
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  5. #4
    pusherhosting is offline Disabled
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    Pinging idealerror.com [72.22.69.54] with 32 bytes of data:

    Reply from 72.22.69.54: bytes=32 time=45ms TTL=49
    Reply from 72.22.69.54: bytes=32 time=42ms TTL=49
    Reply from 72.22.69.54: bytes=32 time=44ms TTL=49
    Reply from 72.22.69.54: bytes=32 time=45ms TTL=49

    Ping statistics for 72.22.69.54:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 42ms, Maximum = 45ms, Average = 44ms

    it's not loading for me. My suggestion would be to call them again. Also I would suggest moving to a different host as ipowerweb is not all that great.
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  6. #5
    VirusX is offline Disabled
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    i really do want to move hosts, the current situation is that, i have had them for over 3 years and I have TONS of information stored on site so im not sure if im going to move yet.

    It's on my list though.
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  7. #6
    avythe is offline antitheistic atheist
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    Site doesn't load but they're definitely up. I'd also put in my vote to move to a new host.
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  8. #7
    MrWiz is offline Web Hosting Guru
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    Confirmed. The side doesn't load for me either.
    Zero Unit Hosting - 24/7 support, PHP, MySQL, site builder, script library
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  9. #8
    VirusX is offline Disabled
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    ah this getting me mad, i hate having to keep calling, and yet getting a busy signal or a 50 rings then the answering thing picks up then it says technical support or billing or w/e i hit tech support and wait... 5 minutes later "All operators are assisting others" blah blah..

    ring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ring

    All operators are assisting

    Music............................................

    ring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ringring ring ring ring

    god so annoying
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  10. #9
    srairigh is offline New Member
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    Yep. They're down for me...for the past SEVERAL hours. Very frustrating. I was online buying tickets to a show for my parents. Sure would be nice to get that e-mail confirmation of my order...but no. Since iPower hosts my mail (and my parents), I have nothing...and with it being down for so long I suspect the ticket company's mail will time out, and I'll never get it. Lovely. Had a very brief chat with tech support tonight:
    Ulises A.: Welcome to iPower Live Chat. How may I help you?
    SRairigh: mail is down
    SRairigh: so is my web site
    Ulises A.: There are some network issues going on at the moment which will be corrected soon.So please allow the same.
    Ulises A.: We are sorry for the inconvenience faced by you regarding this matter.
    Ulises A.: Is there anything else I can help you with?
    SRairigh: how long until resolution??
    Ulises A.: I'm sorry but right now I'm having no ETA for the same
    Ulises A.: But please be assured that it is been looked into and will be resolved very soon
    Ulises A.: Thanks for your understanding and patience regarding this matter.
    Ulises A.: Is there anything else I can help you with?
    SRairigh: I guess not...just need mail back up. Thanks
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  11. #10
    pusherhosting is offline Disabled
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    I hate support people that use canned responses. They are too lazy to type it out.
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  12. #11
    srairigh is offline New Member
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    I wouldn't even bother calling them VirusX. What's the point? I think this will be the last time iPowerWeb brings me down. It doesn't happen all the time, but it HAS happened several times in the past year or two. I don't have any super-important web site to host or anything (just my band). It's the e-mail that really pisses me off. E-mail down for 15 min or something, I can live with. Hours...no. Like I sad .... time out's will kill you. I can't stand the thought of inbound messages getting rejected not just for me, but my parents as well. I'm looking at HostGator now.
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  13. #12
    srairigh is offline New Member
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    Did you happen to read the ipowerwebsux thread out there? It has a couple of guys who know iPower. One used to work there, and one still does. Interesting insight.
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  14. #13
    VirusX is offline Disabled
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    ah i gotta hunt that down
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  15. #14
    avythe is offline antitheistic atheist
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    Ulises A.: I'm sorry but right now I'm having no ETA for the same
    Stay away from companies that avoid the issue by using 'the same' after every line :p
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  16. #15
    SkyNetHosting is offline Corporate Member
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    The site loads fine but it appears to be that they are having some issues with their nameservers including the clients mail servers. IMO, this is not isolated issue, so they should be fixing this soon.
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  17. #16
    srairigh is offline New Member
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    Yeah... what the heck was that 'the same' crap anyway?
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  18. #17
    RidinHighSpeeds is offline Newbie
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    Well I sent this message to my users:
    Ipowerweb response:
    December 12, 2005 - Network Issue

    A Vdeck feature update caused many of our customers to lose service availability. We have identified the issue and the sites currently effected will return to normal shortly.

    -------------------------------------------
    Because of this, Defending the truth lost over 300 very good posts and 8 new members. I am very disappointed with my hosting company because of this. In December I integrated the Blog Mod along with many other modifications.

    I update this site at the first of every month just in case of a hacker..but in this case, it was the hosting company that &%*#($ up! Guy's i'm just really depressed right now because this month was getting to be one of the biggest months in member growth.

    I didn't even receive an apology from my hosting company. Treay and his wife had a very large introduction and I am very upset that that was lost. New members as of December 1st, 2005..please keep in mind that this is the first time something like this ever happened to Defending the truth. New members will have to re-register their account.

    What a ****ty way to start off the week...God i'm really upset...I'm very sorry guys.



    I am new here and i'm definitely gonna need to look for a new host since mine will expire in about a month. Ipowerweb has brought my site down many times this year. This is definitely the worst!

    A new thing they do is the mysql questions limit of 50,000. Anytime my limit is reached, my phpBB forums no longer works until that number resets in the next hour. I'm just very sick of Ipowerweb.

    I can't really afford a dedicated server at the moment, so I was hoping to find a good hosting company that is truly up 99.9% of the time, has a lot of space/bandwidth and doesn't have a limit on the mysql queries.
    Last edited by RidinHighSpeeds; 12-13-2005 at 11:19 AM.
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  19. #18
    Nadabrahma is offline Web Hosting Master
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    ipowerweb... well, I amused myself by checking on their customer satisfaction level in one place I know. In that place, there were 131 posts on ipowerweb. Only 27 of those people wanted to recommend the company to others....
    █ Web Hosting Reviews — based on real customer feedback
    █ 77 Ways To More Traffic
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  20. #19
    datapimp is offline Web Hosting Master
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    Quote Originally Posted by srairigh
    Yeah... what the heck was that 'the same' crap anyway?
    That's someone in India trying to sound intelligent in something other than their native tongue.
    datapimp - You only get one soul, ya dig?
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  21. #20
    RidinHighSpeeds is offline Newbie
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    *

    I'm very sick of Ipowerweb. My site was down for 30 mins this morning...

    Are their any good hosts out there?? I looked up dreamhost.com and they looked good. Then I did a google search for dreamhost sucks, and someone wrote a very long article about how horrible their tech support is.

    I just need some shared hosting that can truly guarentee a 99.5% or higher uptime.
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  22. #21
    avythe is offline antitheistic atheist
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    Check the offers category, RidinHigh.
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