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  1. #1
    Join Date
    Feb 2004
    Location
    Cape Town, South Africa
    Posts
    140

    The Planet bounces back

    I must say recently I think the Planet have really listened to customers and bolstered there supportafter a bad spell the first part of this year. Well done fellas.

    A number of times they have called us at our offices in South Africa when a server has gone down at all hours of the day. Tickets and reboots seem to get attended to faster as well.

    Anyone else notice an improvement?
    Web Africa - Internet Business Solutions

  2. #2
    Their support was never really an issue with us, but I'm glad to hear that they are improving for others.
    YourCheapHost.com - Low cost multi domain hosting solutions. [Legal adult content friendly]
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  3. #3
    We don't many servers with them anymore, and we hardly ever require support apart from the occasion reboot - which they perform quickly.

    But we are having serious packet loss going over GBLX for some time now... I'm surprised they haven't fixed it yet. Taking a look at their Cogent lines, it would appear that they are getting very close to full capacity now reaching 3.8/4Gbps during peak times.

  4. #4
    Join Date
    Feb 2003
    Location
    Kuala Lumpur, Malaysia
    Posts
    4,974
    Why did they stop publicizing their bandwidth stats?

  5. #5
    Join Date
    Jun 2003
    Location
    UK
    Posts
    6,601
    Might be there were worried about them getting nearing capacity or it could just be something broken on it
    Russ Foster - Industry Curmudgeon

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