Just wanted to 'shout out loud' as it were to tell everyone how good rshosting.co.uk are. Ive been with them for about a year now and haven't met any company (not just in the hosting world) that are as good as them. Period.
Always friendly and helpful, whatever the time of day.Any problems i have, I get an email back within ten minutes guaranteed telling me how to fix it.
I had a problem trying to install some software today, so asked Joe in support if he could help? Joe took it over and tried to install it himself! Above and beyond the call of duty? It gets better though - Unfortunately it was dud software anyway so he gave me a free license to some top quality software which i know is worth around £60! (not saying sign up to get free stuff tho!)
Hopefully this post goes some way to rewarding them for their hard work and I wish them good fortune for the future.
Viral8 - thank you for the kind words, glad you appreciate the help we try to give everyone hosting with us!
Originally Posted by Vortex-Steve
Also no address on the website which is against the UK's Distance Selling Act.
Not quite sure what the point of the post is, but check out the other tld that RSHosting holds and you will see an address - but thanks for pointing out the ONLY domain that doesn't have it
As for the address not on the website, the address is available for all customers of RSHosting.
Couple that with the money back guarantee that is longer than the statutory 7 days stated in the act, I think it is okay.
It also states: you must also provide this information in writing.
How many hosts send you a written letter then confirming the details - does Vortex Internet?
Anyway, this thread is not for this discussion.
Last edited by abluegrape; 12-05-2005 at 06:53 PM.