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  1. #1

    My experience with Steadfast Network

    Read my experience with Steadfast Networks:

    Steadfast Networks:
    steadfastnetworks.com
    nozonenet.com


    Here is a copy the support ticket:
    ************************************

    Dennis

    Posted on 30 Nov 2005 02:53 PM How do I get in to cPanel and WHM.
    There are no links in the control panel.

    Ray Tetzloff
    Posted on 30 Nov 2005 03:18 PM Hello,

    cPanel/WHM has not yet completed installing. We will give you the information when it is done.

    Dennis

    Posted on 30 Nov 2005 05:32 PM Hello,

    It's been idle for a long time is it not ready yet?
    Sorry for being so unpationed!

    Ray Tetzloff
    Posted on 30 Nov 2005 05:33 PM Hello,

    cPanel can take a long time to install. It is still being worked on, and hopefully it will be set shortly.

    Dennis

    Posted on 30 Nov 2005 07:45 PM Hi I just received several emails from you.
    One was about the upgrade being finsihed. Is that so?

    Then I got a few about a new bill for an aditional $2 which I don't quite understand are you billing me for a one day use or something like that?

    The bill is due in 7 days and if that is your policy then fine I pay that but it just doen't make sense because most of that money would go to PayPal for the transaction. Wouln't it be smarter to pay that at the next billing cycle?
    Not that it make a diffrence to me but I just don't understand.

    If the upgrade is finished please provide me with the link to cPanel and WHM

    Kevin Stange
    Posted on 30 Nov 2005 08:18 PM Our apologies for the $2.10 billing. That has been credited back to your account. I am having some trouble with the cPanel installer, which I believe to be temporary. I'm going to try it again now and hopefully we'll have it ready for you soon.

    Dennis

    Posted on 30 Nov 2005 08:42 PM Thank you for the credit, I was suspected that that was some automated thing.
    About the cPanel trouble, don't worry I know thinks don't always work the way they should and since my website isn't really here yet it isn't that critical.
    You are working on it and that is what counts.

    On a side note, I am playing with the idea of becoming a reseller which is fairly easy with cpanel and I am thinking of getting one of those add on billing websites like Whois.Cart() or whmautopilot.
    I am thinking about that because I speak two more languages besides English and hosting isn't that crowded over there as it is in the US.
    Also I have a reseller enom account for domain registration might make use of that as well.
    The question to you would be can I offer your Server and VPS plans? And how would we work that?
    What are your general thoughts as someone in the business about doing this? In other words would you recommend it?

    thank you

    Dennis

    Posted on 30 Nov 2005 08:44 PM Sorry, meant to say suspecting not suspected was thinking way ahead already at the point I was typing that.

    Karl Zimmerman
    Posted on 30 Nov 2005 08:59 PM For reselling dedicated servers and VPS we can get you a 5% discount on dedicated servers and roughly 12% on VPS accounts.

    Dennis

    Posted on 30 Nov 2005 09:13 PM Hello Karl
    You have a German name do you speak German?

    5% and 12% isn't much but I guess I could make my own prices, right?
    How would we do the customer service, would I be doing it? That would be the whole point since they don't speak English.
    Which languages do you support?
    How about branding, it wouldn't look very professional if I send my clients to another hosting company.

    Kevin Stange
    Posted on 30 Nov 2005 09:20 PM Dennis,

    Your cPanel installation is complete:

    You can log in at the following URL with root and your server's root password:

    216.86.146.237:2087

    If you have any problems or questions, let us know.

    Dennis

    Posted on 30 Nov 2005 10:00 PM Following error:

    Verification Server: verify.cpanel.net
    Verification Ip Address: 69.90.250.56
    Auth Server: auth.cpanel.net
    Auth Ip Address: 198.66.78.9
    License Hostname: pzzazz.vzservers.com
    Main Shared Ip: 216.86.146.237
    Main Server Ip: 216.86.146.237
    License Version:
    System Id: c82762942be2
    System Time: Wed Nov 30 21:59:47 2005
    Current Time: Wed Dec 31 18:00:00 1969

    '216.86.146.237' is not licensed.
    Attempting Reactivation in second(s)!

    Updating Internal cPanel Information.... The cPanel license server said that there was no license for your ip address. For more information visit: cpanel.net The exact message was: No license entry found for your machine (216.86.146.237)! . Done

    Dennis

    Posted on 30 Nov 2005 11:40 PM It's been all day and it is now been just hanging on a basic license key for almost 3 hours. I understand that you may have a problem with installing but the license key should not take this long especially not with out a response!

    Now I understand why you are the only one who doesn't give a 30 day money back guaranty

    Kevin Stange
    Posted on 01 Dec 2005 12:54 AM Apologies for the license problem and the delays. The problem has been corrected. If you have any further problems, please let us know.

    Just as a note, the majority of the issues we experienced with your VPS setup were the result of the fact we are still working the kinks out of the new automated VPS setup features of HSPComplete. We work very hard to ensure high satisfaction with our customer support, and I apologize again for the intial issues that might have made it seem less than stellar.

    Dennis

    Posted on 01 Dec 2005 10:27 AM The delay on the license key had nothing to do with HSPComplete. You should never even have turned the side over to me without the license key. Even after me submitting a ticket still having to wait 3.5 hours for a license key is just not acceptable.
    I stayed over 5 years with my last/current host and I donít want to have to move again anytime soon. What it boils down to is that I at this point just donít feel comfortable moving my side to your server and therefore would like to chancel my agreement with you.
    I know you donít have a refund policy however I would appreciate it if you would refund my money.

    Ray Tetzloff
    Posted on 01 Dec 2005 10:45 AM Dennis,

    We apologize for the mixup. It was an unfortunate mixup that occurred last night. With multiple people handling the install, the license key got overlooked. I'm very sorry about this.

    In regard to the delayed response, I'm not sure exactly what happened, but I will say this. cPanel licensing system requires IP addresses to be in a database before they can access the system. It's possible that the IP address Kevin accessed the system from was not in the list, and he thus needed to contact cPanel prior to activating the license.

    I'm not going to speculate any further as to what happened, but I will stay apologize for the delay. Unfortunately, we do not offer refunds for VPS accounts. I would encourage you to continue service for the month, and we will show you that our service is much better than that initial response would indicate.

    Once again, I'm very sorry for the issues.

    Dennis

    Posted on 01 Dec 2005 12:36 PM There are a lot of bad hosting companies out there so first impressions are very important. For me it isnít about $40 because in the long run being with a bad host can cost you much more.
    I would have considered staying if you would have been fair enough to offer a refund. But now it is final and I am sure that I am making the right decision.
    When I said I would appreciate a refund I meant it. I will post this ticket on all the web sides I did research on to find a new host so others can benefit from my experience unless you change your mind.

    Ray Tetzloff
    Posted on 01 Dec 2005 12:57 PM Dennis,

    Unfortunately, our policy is that we do not offer refunds on VPS orders. It is not my position to offer refunds that break that policy.

    I apologize greatly for the poor experience you've had. I believe if you have truly researched this company, you will have found that we strive to provide the best customer support possible. What happened was an error on our part, and we have corrected the matter. As compensation for such, I can offer you one free month of service, if you choose to remain with us. It is my strong belief that you would not regret your decision to do so.

    Once again, I'm sorry this happened.

    Dennis

    Posted on 01 Dec 2005 01:09 PM It is to late for that, I already signed up with your competion tektonic.net
    Have a good day
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  2. #2
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    Nice, posting your ticket replies on a public forum. That doesn't gain you much in my eyes. Tickets are private things between you and the host, all I see from them was Steadfast was being polite, and you were rather forceful.

    Let me ask you this: do/did you know how cPanel's licensing system works?
    Also Steadfast's policy is not to offer VPS refunds: I doubt you posting this will change that. Finally...
    I apologize greatly for the poor experience you've had. I believe if you have truly researched this company, you will have found that we strive to provide the best customer support possible. What happened was an error on our part, and we have corrected the matter. As compensation for such, I can offer you one free month of service, if you choose to remain with us. It is my strong belief that you would not regret your decision to do so.
    You were offered a month of free service, compensation for your problems, which in the first place you said didnt matter.

    Have fun with tektonic, if what I've seen around here is correct you'll be crawling back to Steadfast or some other hosting provider.

    I am currently with Steadfast, and while my setup time was well over 48 hours I choose to stick it out, and am now happier than I thought possible. They also have an excellent new billing system, where everything is now automated.

    One last thing... why did you post all this? You are with a new provider, you are happy (I guess), so why post this? All it says is you were unwilling to cooperate and be reasonable.

    Have a nice day.
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  3. #3
    I am not saying they are bad or good. I didn't post this to say anything but the facts. I posted it to give back to the community at which I have done my research. At the point there isn't any talk about getting my money back anymore. For me this is done.
    What I don't understand is if you are no more then a client why would you be so agresive about this?
    I have posted the facts nothing more nothing less. It is not about making me look good I don't care if you don't like how I present my self.
    People are diffrent and some are going to think that I was unresanable and they may go and sign up with this host and that is just fine with me.
    Look at it as information for research nothing more nothing less!
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  4. #4
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    TaMeR,

    The fact you are threatening them with "posting this conversation around on a lot of forums unless you give me a refund" says enough.

    The kind of startup issues you had with them aren't that uncommon, you'll see that happening with a lot of other hosts too. Sure they made a couple of mistakes and didn't reply too fast, but it's not as if they caused you any damage at all. Moreover, they apologized several times.

    I really don't see what you are trying to achieve by posting this on webhostingtalk. If your sole intention is to make this company look bad you already failed when you said

    I will post this ticket on all the web sides I did research on to find a new host so others can benefit from my experience unless you change your mind.
    Besides that, they even offered you a free month, and still you try to make them look bad over nothing basically.

    Steadfast may be a competitor of ours but I'm totally with them in this case.
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  5. #5
    "People are diffrent and some are going to think that I was unresanable and they may go and sign up with this host and that is just fine with me."

    Fwiw, I'm searching for a host and what you posted is actually very useful information to me. Screwups don't bother me too much. From my (crusty) experience, it's how the vendor handles them that is 90% of the battle.

    All I saw were professional responses (including the non-refundability issue). So they actually moved up a notch in my view. Not a flame, just addressing your comment that different people see things different ways.
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  6. #6
    Good for you, that was the whole purpose of this post to give you an idea how they handle thinks.

    I could have just came here and posted that I don't like them and how bad they are, etc like many others do. That is not what I did I just posted the facts for you to decide.
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  7. #7
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    I am getting sick and tired of seeing customers who 'threaten' to post negative things about providers in public forums if thery don't get X. It's called blackmail. Additionally, posting the ticket contents is also unacceptable IMO. If the provider did it there'd be an uproar over privacy issues but when the client does it they are 'just informing the community'.
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  8. #8
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    Hostworkz.com: definatly agreed, and excellent post
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  9. #9
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    Agreed. SteadFast is nothing but professional, and are a very good company, therefore I really don't see the point of this thread. All it shows is how you deal with the people that host you, and by your post, I believe you stated:

    Thank you for the credit, I was suspected that that was some automated thing.
    About the cPanel trouble, don't worry I know thinks don't always work the way they should and since my website isn't really here yet it isn't that critical.
    You are working on it and that is what counts.
    then why do you bring up:

    There are a lot of bad hosting companies out there so first impressions are very important. For me it isn’t about $40 because in the long run being with a bad host can cost you much more.
    I would have considered staying if you would have been fair enough to offer a refund. But now it is final and I am sure that I am making the right decision.
    When I said I would appreciate a refund I meant it. I will post this ticket on all the web sides I did research on to find a new host so others can benefit from my experience unless you change your mind.
    I don't understand what you're trying to accomplish here. It appears that you're one of those multi-personality people: one time you're happy, next you're flipping out over nothing. They offered a FREE month of service, so why would you switch to a company of less quality, and you still have to pay them for the month there? SteadFast resolved your problems, so what is your problem?
    Last edited by sgarbus; 12-01-2005 at 07:18 PM.
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  10. #10
    OK I said it before and I say it again just for you.
    I am not saying they are bad or good, and I am not flipping out. I am just posting my experiece with them for others to decide. This forum is about information and this is what this post is, information.

    It is you who thinks that this is a negative post I never said anything bad just posted the experience.
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  11. #11
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    You don't have to say it in this post, your ticket posts say it themselves.
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  12. #12
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    Quote Originally Posted by TaMeR
    and I am not flipping out
    So that's why your entire post is bold? Grow up.
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  13. #13
    How come it is host who are keep replying here are you guys not happy about us providing information?

    Here is what I think. I think a good host is a host I don't even remember.
    If I have to contact my host frequently I don't care how nice he is he isn't any good. A good host will work in the backround and I will never even know that he has done something.
    As of www.PrecisionEffect.com you have the slowest server in town and you are not even smart enough to host your own side at a faster server or host then you are. At leased SolidHost.com is fast so, I didn't have anything to say about him.
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  14. #14
    Quote Originally Posted by Apoc
    So that's why your entire post is bold? Grow up.
    I copied something in to the box from a webside, which made the font bold. I deleted it because I am not permitted to post links (I had less then 5 posts) but the font stayed bold, which I didn't even notice.
    So stop reading in to details, it is you who needs to grow up.
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  15. #15
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    Funny, because we have a top ranking at hostingspeeds.com - As for your spelling errors, I see every post you have made, you spell it "side", just to correct you, it's "site". My website also has nothing to do with a Steadfast thread. Then again, my server hosted at The Planet will still probably be the "slowest server in town", even when I move to Steadfast's Chicago Equinix, a premier datacenter. Apparently GNAX is the best datacenter in your mind.

    I don't see where you go off being rude and immature about things like these. I just stated that this thread was pointless, and you can end the forum wars. Hopefully your account here isn't active for much longer. Have a good day.
    Last edited by sgarbus; 12-01-2005 at 08:56 PM.
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  16. #16
    Thank you for correcting my spelling and sorry about it, English is my 3rd language so please forgive me.
    Top ranked? I been to the first 100 websites, all of them and you are not in there, never been to your site until today. I could be mistaken but I think I would remember your site.
    I was wondering what it would take to get rid of you guys. I didn't post this for you I posted it for your potential clients and all you did is make your self look bad by replying and criticizing a clients way of evaluating his host.
    It is up to me what is important and not up to a host, I decide what is good for me and so does anybody else who comes here to find a host, it isn’t up to you guys and you should not be criticizing my way of evaluating or dealing with my service provider.
    Steadfast Network just contacted me and told me that they will keep my server up for the period I paid for in case I change my mind and like to come back. That tells me that I am a good enough client even still to them, and they are not all that bad I would rather go back to them then any host who criticized me posting here.
    The question is are you guys good enough for us, that is what we are here to find out, and so far none of you who have replied to my post look good, not to me and probably many others.
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  17. #17
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    Well, I think you need to look a bit closer. We were ranked #4 in USA and #5 in world until we got DDoSed and we got set back to 25 and 55, still in the top 100 like you claim us not to be. I'm done posting in this thread, have a good one.
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  18. #18
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    Quote Originally Posted by TaMeR
    Steadfast Network just contacted me and told me that they will keep my server up for the period I paid for in case I change my mind and like to come back. That tells me that I am a good enough client even still to them, and they are not all that bad I would rather go back to them then any host who criticized me posting here.
    The question is are you guys good enough for us, that is what we are here to find out, and so far none of you who have replied to my post look good, not to me and probably many others.
    i'm not a host and in my opinion, steadfast treated you properly and seemed to be very honest with you.

    your attempt to blackmail them with the threat of posting if they didn't refund your money seemed childish. i think they would be better off without you.

    as far as the other hosts speaking up- kudos to them. its refreshing to see competitors sticking up for one of their own- something rarely seen in todays business.

    yug
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  19. #19
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    Perhaps OP lives in a country where blackmailing and bribery is the norm.
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  20. #20
    I know Orange County preaty well, used to live in Huntington Beach.
    If you do business and the company doesn't perform to your satisfation saying either you fix this or I will report you to the BBB isn't black mail in my book. What I did wasn't much different then that. I just didn't say BBB I said forums.

    You might think other wise but like I said we are not all the same.
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  21. #21
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    Quote Originally Posted by TaMeR
    How come it is host who are keep replying here are you guys not happy about us providing information?

    Here is what I think. I think a good host is a host I don't even remember.
    If I have to contact my host frequently I don't care how nice he is he isn't any good. A good host will work in the backround and I will never even know that he has done something.
    As of www.PrecisionEffect.com you have the slowest server in town and you are not even smart enough to host your own side at a faster server or host then you are. At leased SolidHost.com is fast so, I didn't have anything to say about him.
    That is not the definition of a good host! A good host is a host that you can call on anytime for support, that will actively alert you to anything happening, that will communicate with you on a regular basis; thats a good host! A host that sits in the background and that you don't even remember is not a good host, becuase all they do is sit there and let your server run. If the server goes down, do you know anything about what happened? No, they get it back up, type Sorry in red print on their home page, and keep sitting.

    Also please stop insulting companies around here, I know that both PrecisionEffect and SolidHost are rock solid companies with a good reputation. I don't think Apoc or PE-Steve appreciate your bashing, and neither do I.
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  22. #22
    What cracks me up is that this whole thing was less than 24 hours. It's like people budget 2 hours from the time they make the purchase till the time they expect to have their old site up and running on their new host. When I do a host migration, I budget about a week total for one simple reason. **** happens.

    Last time I was looking to change hosts, I sent two e-mails to Tektonic's sales department and posted two messages on their Pre-Sales Questions forum over the course of about a week. Never heard a word in reply. Enjoy your nice fast service from them.
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  23. #23
    I don't mean to insult anybody, and I don't know if either of them are good or bad hosts.
    I just made a post without editing and trying to make my self look better then I am.


    I didn't just bad mouth anybody I posted facts. I just posted what happened that is all, and they been criticizing me for that ever since.


    This post wasn't for them or against them. It wasn't meant for them but yet they just can't stop talking about it.
    Most people just come and read, get the info they need make their own decision and purchase accordingly, at leased that is what I had done. This post was and is for those people.
    It isn’t their place to criticize the way I handle that in my opinion as hosts.
    I am the customer and I talk the way I see fit, if they don't like my money they can let me go, which they didn’t, and if I don't like the way they do thinks I can let them go that is how business works. Threatening them with placing this post here was just like as if I would say to them I will go to the BBB to court or to the police. Businesses do that to you all the time. They say if you don't pay on time you will get a bad credit report entry. Black mail is when I say I will kill you. Threatening that I will do something legal isn’t black mail.

    I see this place as an information database where I can post my experiences with a host and you can make your own opinion about it. What they don’t get is it isn’t about how I reacted it is about what I encountered.

    Your definition about a good host is different and that is fine because our needs are different I don’t wanna know about every little glitch that happened, if he just keeps a little log somewhere that would be enough for me he doesn’t need to wake me up middle in the night when my server is down. You might want him to email you ever detail or even call you when something happens, that is you.
    I just need someone to fix it as soon as possible preferably before I even know it ever happened.
    Even know people who like to know all the details scream the loudest (Just an expression) I think the majority of host clients just want the best service possible done in a timely manner.
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  24. #24
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    TaMeR,

    You file a BBB complaint against a company only when the company has failed to fulfill a contract. In this case, the contract is their TOS, which states that they do not give refunds for VPS. We (the public) read what happened through your own words and have concluded that you're breaking the contract by demanding a refund.

    You don't like SteadFast. Fine, terminate your business relationship with them in accordance to the TOS. Don't try to make it more than what it is.
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  25. #25
    Okay... so what exactly is wrong with this? I don't see what you are complaining about. They offered you 1 free month already, I don't see the point of flaming on the boards about steadfast. Not to mention The last ticket regarding invalid cpanel license has not waited 24 hours for them to respond/fix that issue. This is a pointless thread, it should be closed as you already got offered a free month.
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  26. #26
    Quote Originally Posted by Yikes2000
    TaMeR,

    You file a BBB complaint against a company only when the company has failed to fulfill a contract. In this case, the contract is their TOS, which states that they do not give refunds for VPS. We (the public) read what happened through your own words and have concluded that you're breaking the contract by demanding a refund.

    You don't like SteadFast. Fine, terminate your business relationship with them in accordance to the TOS. Don't try to make it more than what it is.
    I didn't file a BBB compaint neighter did a i go to court or the police, why are you picking out stuff like BBB tring to make a false statement. That was just to explain that it isn't back mail. I am not asking for my money back not at this point anyway.
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  27. #27
    Quote Originally Posted by renegadeavenger
    Okay... so what exactly is wrong with this? I don't see what you are complaining about. They offered you 1 free month already, I don't see the point of flaming on the boards about steadfast. Not to mention The last ticket regarding invalid cpanel license has not waited 24 hours for them to respond/fix that issue. This is a pointless thread, it should be closed as you already got offered a free month.
    There is nothing wrong except you guys trying to pick it a part.
    I wasn't happy and posted here what happened, that is all, nothing more.
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  28. #28
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    I even knew that they didn't offer refunds when I signed up with them. Nowhere on the site says that they will give you a refund. They are a good host and I'm glad I actually had an experience with them. Sure, I setup a gaming server on a VPS which didn't turn out good but I didn't turn around and flame them and say, "REFUND MY MONIES." Oh, fyi, I didn't read the first post because it looked long and boring.
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  29. #29
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    Quote Originally Posted by TaMeR
    I wasn't happy and posted here what happened, that is all, nothing more.
    What's the point? Maybe they weren't the right company for you, things happen. You moved to tectonic, see how things are there, and if you don't like them either, move on. There's really no point in this entire thread.
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  30. #30
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    Quote Originally Posted by Apoc
    There's really no point in this entire thread.

    Yes, as long as ur not seeking new hosting company.
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  31. #31
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    Quote Originally Posted by TaMeR
    I didn't file a BBB compaint neighter did a i go to court or the police, why are you picking out stuff like BBB tring to make a false statement.
    Because YOU brought it up:

    Quote Originally Posted by TaMeR
    If you do business and the company doesn't perform to your satisfation saying either you fix this or I will report you to the BBB isn't black mail in my book. What I did wasn't much different then that. I just didn't say BBB I said forums.
    Again, you cannot file a BBB report simply because you are unsatisfied about a company for any reason. The company must break your contract in someway to warrant a BBB report.
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  32. #32
    How come 90% off these threads are started by people with less than 5 posts? Steadfast seemed to handle the situation just fine, nothing is perfect in the world, but the handled the professionally. Now for the kiddie threatening about $40, get a real life, with real problems, you took the time to post this c**p! Good luck to the next host you are with.
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  33. #33
    Quote Originally Posted by Toe
    What cracks me up is that this whole thing was less than 24 hours. It's like people budget 2 hours from the time they make the purchase till the time they expect to have their old site up and running on their new host. When I do a host migration, I budget about a week total for one simple reason. **** happens.

    Last time I was looking to change hosts, I sent two e-mails to Tektonic's sales department and posted two messages on their Pre-Sales Questions forum over the course of about a week. Never heard a word in reply. Enjoy your nice fast service from them.
    Whenever I change hosts, I like to run them both for a month, to make sure I am happy and comfortable with the new host. If this is such a big issue for you over $40 and issues over a 24hour timeframe , whatever site/or sites you are running can not be that important that is should matter.

    I still believe there is a thread in the VPS section over questions of Tektonic being AWOL, for a few days.
      0 Not allowed!

  34. #34
    Join Date
    Apr 2005
    Location
    Oz
    Posts
    3,498
    black∑mail
    n.

    1.
    1. Extortion of money or something else of value from a person by the threat of exposing a criminal act or discreditable information.
    2. Something of value extorted in this manner.
    2. Tribute formerly paid to freebooters along the Scottish border for protection from pillage.

    As you can see, Blackmail is not limited to "threatening to kill somebody".

    Also Apoc is very right, this thread serves no purpose, and should be locked.
      0 Not allowed!

  35. #35
    yeah I agree, this thread is pointless and should be closed.
    GameWarrior.net - Bringing Gaming To The Next Level
    GamingMonkeys.com - Come Play Fun Flash Games !
      0 Not allowed!

  36. #36
    Join Date
    Dec 2004
    Location
    New York
    Posts
    209
    My opinion, very plain and simple, there are kids that order Web hosting. I'm a kid and I know how stupid I used to act. The fact is that kids are not patient and don't know how to handle these situations in a fair manor. From what I see, you did not give Steadfast a fair amount of respect. Everyone makes mistakes. Microsoft makes mistakes. Does that mean they are bad? Well, if so, that means every other company in the world should be slaughtered because they are beyond bad. Relax, you can wait an extra couple of hours for your hosting to be setup. Have a great day .
      0 Not allowed!

  37. #37
    Join Date
    Jan 2003
    Location
    San Diego, California
    Posts
    336
    Quote Originally Posted by renegadeavenger
    They offered you 1 free month already,

    I see this so much... "They offered your X free months... why are you complaining?"

    It's fairly simple. If you have a bad expereince with a company and want to sever your ties to them X amount of free months are essentially worthless.
      0 Not allowed!

  38. #38
    Join Date
    Oct 2003
    Location
    Chattanooga
    Posts
    8,985
    blackmail is uncool.

    Threatening to 'post all over' really isn't going to harm steadfast: In fact judging from all of the e-mails they seemed prompt, corteous and even offered you a free month for the minor cpanel license mixup (which honestly was most likely delayed due to cpanel themselves).

    I've been a happy client of steadfast myself: They've been nothing but the best and I'll continue to expect just that from them: The best!

    I'd be wary of pulling this same stunt with your next host.
    David
    Web hosting by Fused ó For businesses with more important things to do than worry about their hosting.
      0 Not allowed!

  39. #39

    Exclamation

    Are you guys still pounding over this. get over it already. I hope all your clients start posting your f**k ups. So that we clients don't have to test hosts but can see it by just reading about you right here.
    And that is what is happening right now, your clients are reading this post and thinking how childish are these hosts. Don't they have anything better to do. Nobody cares about me, they are here to find a host.

    One thing I like to respond to:

    Code:
     How come 90% off these threads are started by people with less than 5 posts?
    Because we are the clients we come educate our selfs and go. Why would anybody who isn't a host have any more posts then I have. Maybe there is one or two kids who don't have anything else to do hanging out here and you pure hosts have to make sure you are in good standing with them too, wow.

    Little report:
    My sites at http://tektonic.net are up and running, I had lots of help from them this is the first time I am running a server (root access etc) so believe me I had tons of questions and they have been great.
    That is all I can say for now, the rest time will tell.
    Ohh yeah my site is fast now, man is it fast. I love it.
      0 Not allowed!

  40. #40
    Join Date
    Apr 2005
    Location
    Oz
    Posts
    3,498
    1) You continue to assume that everybody who posted in this thread is a host. Not everybody is.

    2) We are posting in this thread becuase those that are new to WHT and looking for hosts want to read about the host, and want to see all the sides. We are providing other sides.

    3) Your tickets were rude and obnoxious, people need to learn this is no way to treat a host.
      0 Not allowed!

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