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11-29-2005, 02:20 PM #1Web Hosting Master
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Read TOS before signing them! Complete nonsense from GoDaddy
Hello,
Just tried to transfer out of GoDaddy. My fault - I thought it will be better to remove privacy protection... Well... Transfer was denied. The reason? Quoting their support:
Dear Sir/Ma’am,
Thank you for contacting customer support. On 11/28/2005 the domains registrant contact was updated. According to GoDaddy policy the
domain cannot be transferred until 60 days has past since the last registrant contact change. This is stated in our legal agreements. You
will find the relevant part of this agreement quoted below.
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Rejections may include, but are not limited to: The current Registrar rejected the transfer. The original registration took place less
than sixty (60) days prior to the transfer request. The domain name has been placed in a locked status by either the Registry or by the
losing registrar. The domain was transferred to Go Daddy less than sixty (60) days prior to the transfer request. The domain name expired
but was not renewed. The domain name expired and was renewed during the forty-five (45) day grace period, and the forty-five (45) day grace
period has not yet passed. The Domain Name Registrant was changed less than sixty (60) days prior to the transfer request. Any pending
bankruptcy of the current domain name holder. Any dispute over the identity of the domain name holder. Any situation described in the
Dispute Policy. Transfer orders over thirty (30) days old.
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You may continue the transfer 1/25/2006 provided that the transfer is in accordance with the agreement above.
- read before signing;
- just go away from registrars like GoDaddy.
Anyway, I am not very sad about this. Domain expires in February 2006 and there will be plenty of time for transfer.Respect My Authoritah! - Eric Cartman (a friend of mine).
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11-29-2005, 03:14 PM #2Newbie
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Tos
If I am reading this right, it is pretty standard for most registrars.
BTW the link in your sig needs a TLD added, it is missing the .something.
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11-29-2005, 03:26 PM #3Web Hosting Master
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Originally Posted by LexTalionis
And yes, '60 days no-transfer' ICANN rule is for:
- new domains;
- recently transferred domains (unless transferring back).
Originally Posted by LexTalionis
If you think localpub is a DOMAIN, you shouldn't sit in front of monitor that long and get a taste of a REAL life (visit your local pub, for example)... Sorry, nothing personal...Respect My Authoritah! - Eric Cartman (a friend of mine).
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11-29-2005, 03:37 PM #4Junior Guru Wannabe
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All the registrars I've seen show the same limitation (60 days after registration or 10 days before renewal date is due), so it's not a Godaddy problem...
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11-29-2005, 03:42 PM #5Web Hosting Master
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Originally Posted by pamaro
2. The only thing which was done with it - whois protection removed;
3. I've transferred out domains ON THE LAST DAY of their active status from different registrars (sometimes their status appeared even as 'graceperiod', only then 'transfer pending'), so 10 days before renewal is something new to me also.Last edited by Stan Marsh; 11-29-2005 at 03:45 PM.
Respect My Authoritah! - Eric Cartman (a friend of mine).
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11-29-2005, 08:10 PM #6Web Hosting Master
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Technically that breaks ICANN rules if I read it correctly:
3. Obligations of the Registrar of Record
A Registrar of Record can choose independently to confirm the intent of the Registered Name Holder when a notice of a pending transfer is received from the Registry. The Registrar of Record must do so in a manner consistent with the standards set forth in this agreement pertaining to Gaining Registrars. In order to ensure that the form of the request employed by the Registrar of Record is substantially administrative and informative in nature and clearly provided to the Transfer Contact for the purpose of verifying the intent of the Transfer Contact, the Registrar of Record must use the FOA.
The FOA shall be communicated in English, and any dispute arising out of a transfer request, shall be conducted in the English language. Registrars may choose to communicate with the Transfer Contact in additional languages. However, the Registrar choosing to exercise such option is responsible for the accuracy and completeness of the translation into such additional non-English version of the FOA. Further, such non-English communications must follow the processes and procedures set forth in this policy. This includes but is not limited to the requirement that no Registrar shall add any additional information to the FOA used to obtain the consent of the Transfer Contact in the case of a transfer request.
This requirement does not preclude the Registrar of Record from marketing to its existing customers through separate communications.
The FOA should be sent by the Registrar of Record to the Transfer Contact as soon as operationally possible, but must be sent not later than twenty-four (24) hours after receiving the transfer request from the Registry Operator.
Failure by the Registrar of Record to respond within five (5) calendar days to a notification from the Registry regarding a transfer request will result in a default "approval" of the transfer.
In the event that a Transfer Contact listed in the Whois has not confirmed their request to transfer with the Registrar of Record and the Registrar of Record has not explicitly denied the transfer request, the default action will be that the Registrar of Record must allow the transfer to proceed.
Upon denying a transfer request for any of the following reasons, the Registrar of Record must provide the Registered Name Holder and the potential Gaining Registrar with the reason for denial. The Registrar of Record may deny a transfer request only in the following specific instances:
1. Evidence of fraud
2. UDRP action
3. Court order by a court of competent jurisdiction
4. Reasonable dispute over the identity of the Registered Name Holder or Administrative Contact
5. No payment for previous registration period (including credit card charge-backs) if the domain name is past its expiration date or for previous or current registration periods if the domain name has not yet expired. In all such cases, however, the domain name must be put into "Registrar Hold" status by the Registrar of Record prior to the denial of transfer.
6. Express written objection to the transfer from the Transfer Contact. (e.g. - email, fax, paper document or other processes by which the Transfer Contact has expressly and voluntarily objected through opt-in means)
7. A domain name was already in “lock status” provided that the Registrar provides a readily accessible and reasonable means for the Registered Name Holder to remove the lock status.
8. A domain name is in the first 60 days of an initial registration period.
9. A domain name is within 60 days (or a lesser period to be determined) after being transferred (apart from being transferred back to the original Registrar in cases where both Registrars so agree and/or where a decision in the dispute resolution process so directs).
Instances when the requested change of Registrar may not be denied include, but are not limited to:
* Nonpayment for a pending or future registration period
* No response from the Registered Name Holder or Administrative Contact.
* Domain name in Registrar Lock Status, unless the Registered Name Holder is provided with the reasonable opportunity and ability to unlock the domain name prior to the Transfer Request.
* Domain name registration period time constraints, other than during the first 60 days of initial registration or during the first 60 days after a registrar transfer.
* General payment defaults between Registrar and business partners / affiliates in cases where the Registered Name Holder for the domain in question has paid for the registration.
The Registrar of Record has other mechanisms available to collect payment from the Registered Name Holder that are independent from the Transfer process. Hence, in the event of a dispute over payment, the Registrar of Record must not employ transfer processes as a mechanism to secure payment for services from a Registered Name Holder. Exceptions to this requirement are as follows:
(i) In the case of non-payment for previous registration period(s) if the transfer is requested after the expiration date, or
(ii) In the case of non-payment of the current registration period, if transfer is requested before the expiration date.
ICANN has no policy that permits or requires registrars to deny outgoing transfer requests solely because the registration is within X number of days before expiration. In any case where a "losing" registrar does deny a transfer request, it is required to provide the "gaining" registrar with a notice of the denial and a specific reason for the denial.
http://www.icann.org/transfers/
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11-29-2005, 08:19 PM #7Web Hosting Master
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It may be best to read the TOS before you do something prior to complaining.
Domain Maven
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11-30-2005, 03:34 AM #8Web Hosting Master
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Originally Posted by dmavenRespect My Authoritah! - Eric Cartman (a friend of mine).
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11-30-2005, 04:19 AM #9Newbie
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Allow me to clear this up for everyone:
ICANN does enforce the fact that a domain cannot be transferred within the FIRST 60 days of a registrar owning the domain name. This will include new registrations and new "transferred in" domains. However, updating the registrant contact does NOT fall under this rule and is NOT enforced by many registrars, and certainly not the registry.
This example, of updating the contact info is specific to GoDaddy and few others. It should also be noted that the contact info was not really changed, but the whois privacy service (which masks the real information) was removed. So, the contact info was only technically updated. Take their privacy service (which does change the registrant name, something I was NEVER comfortable with) and combine it with their shady policy of the transfer, and you have customer retention up X%. After another 2 months, typical domain owners forget about it and continue on with their life until they decide to renew or transfer at the last minute.
I used to work for an extremely large registrar and had many discussions on technicalities in the transfer process with Verisign myself. What GoDaddy practices is not enforced by ICANN.
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11-30-2005, 04:26 AM #10Web Hosting Master
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Originally Posted by bazuttiRespect My Authoritah! - Eric Cartman (a friend of mine).
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11-30-2005, 04:31 AM #11Web Hosting Master
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Report it to ICANN. Go Daddy's legal fine prints may dictate such, but ICANN still
has the final say.
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11-30-2005, 04:42 AM #12Web Hosting Master
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Thanks, Davezan! I'll not report anything. ICANN is mostly useless as long as it gets his share of $$$ from registrars (as I've learned from these forums). As I've wrote in my original post, it will be more than enough time for me to transfer the domain in February 2006.
Thank you again!Respect My Authoritah! - Eric Cartman (a friend of mine).
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11-30-2005, 04:48 AM #13Newbie
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localpub:
One last tip, when you decide to transfer out of GoDaddy, if you don't get their email right away enabling you to authorize the transfer, then call them. Another thing is that only the gaining registrar has the burden of authentication. The losing registrar has none at all. Therefore, most registrars will approve your outbound transfers via the phone. You just have to ask for it.
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11-30-2005, 04:55 AM #14Web Hosting Master
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bazutti:
I really value your comments and tips. You're very knowledgeable (English?) person as I see and I want to hope you'll be very nice gain for the whole WHT community. Thank you! Thank you VERY MUCH!
Last but not least - welcome to WHT!!!Respect My Authoritah! - Eric Cartman (a friend of mine).
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11-30-2005, 05:30 AM #15Web Hosting Master
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Originally Posted by localpub
a report to ICANN about it when Go Daddy denied his transfer simply because he
transferred it to another account within.
Go Daddy cited the 60-day thingie.
A few days later, someone supposedly called the guy apologizing for a "mistake"
and told him to restart the transfer out.
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12-14-2005, 09:23 PM #16Retired Moderator
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only godaddy denies transer if the domain was locally transfered or ownership changed
all other famous registrars don't do itBashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar
Twitter: Bashar Al-Abdulhadi
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12-15-2005, 03:00 AM #17Web Hosting Master
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Originally Posted by BasharRespect My Authoritah! - Eric Cartman (a friend of mine).
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12-15-2005, 08:02 AM #18Web Hosting Master
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localpub, this is the very reason why I will not buy a domain from someone if it is registered at NoDaddy, BlueRazor, or a WWD reseller. YUK!
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12-15-2005, 11:50 AM #19Away
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It's called pre-planning. When you bought the domain you agreed to this TOS now your complaining because you don't like what you agreed to?
It's not against ICANN rules for what GoDaddy does. ICANN rules don't state that GoDaddy can't enforce rule, only that there is no rule. Therefore this rule is enforced through GoDaddy's TOS boys and girls.
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12-15-2005, 01:15 PM #20Junior Guru
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I think most people realize that Godaddy can and does do this.
We're just saying it's a crappy, un-userfriendly rule that GD has put in place ;-)
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12-15-2005, 04:29 PM #21Web Hosting Master
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Originally Posted by RossH
In other words, losing registrar's internal policies or terms should have nothing to do with transfer request's denial or approval. GD is yet to realise this.Respect My Authoritah! - Eric Cartman (a friend of mine).
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12-15-2005, 04:33 PM #22Web Hosting Master
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Originally Posted by gerolsteiner
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12-16-2005, 01:12 AM #23Web Hosting Master
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Disabling privacy should not have interfered with the transfer (although it looks like what shouldn't happen did happen). If I were transferring out of Godaddy, I would not disable privacy, because that makes the previously protected data available to spammers. I would go into the Domains-by-Proxy options to enable forwarding. That will make it possible to confirm the transfer request if the receiving registrar uses email to whois-listed address for confirmation. One downside is that there may be a flurry of incoming spam, because in two years the Domains-by-Proxy address is probably on spam lists, but it's normally not forwarding the spam in the default setting.
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12-16-2005, 08:06 AM #24Junior Guru
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Originally Posted by Disgruntled
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12-16-2005, 02:46 PM #25Web Hosting Master
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According to
https://www.godaddy.com/gdshop/dbp/l...?se=%2B&ci=174
"You retain full benefits of domain registration. You can cancel, sell, renew, or transfer your domain; set-up name servers for your domain; and resolve disputes involving your domain."
If they're violating their own advertised statement I'd report them to Arizona Attorney General and Phoenix BBB.