Web Hosting Talk : Web Hosting Main Forums : Hosting Software and Control Panels : Hosting Software and Control Panels Tutorials : OK, OK, everyone point and laugh at the confused newbie.

[xmatineeidol]

I have a webpage for my business and, so that I could have a domain name, I'm foraying for the first time into paid-hosting-dom. I'm being hosted by Netrillium and, to tell you the truth, I'm completely lost.

Like I said - or like I tried to, anyway - the site's completely done, the codes are written and all, it's even up as a free Geocities site! I just can't figure out Netrillium's cPanel. Any help you could offer with cPanel would be more than appreciated, I'd even be willing to reimburse someone for their time online. I'm just at a loss, and:
+a. Netrillium's helpdesk takes a month to get back to you, and
+b. I don't want to waste the $15 I spent signing up for this first month by switching to another server so quickly.

Thanks so much in advance.

~Jenna

[vito]

Welcome to WHT, Jenna.

Can you be more specific in your request? Which tasks are confusing you in your control panel?

Vito

[xmatineeidol]

I can't figure out where to start. I've got an index.html file uploaded in every folder possible, and yet it never shows up when I go to my domain. When I try to display the file, it comes up, but all the pictures come out as not there, when they're in the code and in all the folders as well, and when given a link to the file, I get the ad page as well. Did that make any sense?

[vito]

Still confused, Jenna. Are you saying that you have an index.html file and images in a folder, yet you get broken images when you point your browser to the index page? Are you sure you have the relative links to the images correct? (BTW, that's an odd way to do it...I would normally put all images into one separate folder and simply make sure that I refer to the proper path when linking to them).

In your setup, let's say you have a page yoursite.com/folder1/index.html. If the images you wish to display on that page are actually located in folder1 as well, then your image link should look something like

<img src="image1.jpg">

No need to refer to any folder name since it is in the same folder as your page. (Again, this is not the best way to set up your site, but I'm addressing the way you currently have it)

Is that how you have coded your images?

Vito

[gmunday]

Also does Netrilium actually use cpanel or a modified script of their own, if its their own control panel, only really a netrilium person could help. It does seem to me that your domain is not linked to your account. So when someone goes to www.whatever.com its being pointed to a default page.

[StackHost]

If you are utilizing cpanel, then you most likely need to place your index file in the public_html directory.

What is your domain name and the nameservers you are utilizing? Perhaps if you have the index file in the correct directory, your domain simply hasn't propogated fully yet.