which control panel script has the best support from the authors/community?
I ran cpanel for a few years, and I was supported in the forums when I had even simple questions.
I am currently running DirectAdmin and their level of support is less than I had anticipated. Support threads in their forums often sit idle, no one responding, not staff or helpful community members.
I have run Plesk in the past, only for a few months, and I can say I was also satisified with their level of support.
I'm not trying to dog on DirectAdmin. I guess we get what we pay for. But I fear maybe I would've been better off going with a totally free control panel, as they likely have more support from the users.