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  1. #1

    a good live support service?????

    Hello all,

    does anyone know of a:
    FREE
    Live support service that i can use on my site, i don't need anything big, it's a small site with not that many customers. also i dont' want to download anything on my computer.

    anyone? anyone?

    thanx,

    spiderfine
    Last edited by writespeak; 11-20-2005 at 05:00 PM. Reason: To subscribe to this thread

  2. #2
    Join Date
    Nov 2005
    Location
    Maryland
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    560
    Free! Who would give you a 24/7 FREE helpdesk? That's like asking for somebody to give you free 24/7 labor; it's just not going to happen!
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  3. #3
    Im not quite sure what you mean. To install the live support script you will need to download files to your computer.
    http://www.viperhosting.net
    ViperHosting 2005. The new generation "Excellence doesn't have to be expensive"

  4. #4
    Join Date
    Jul 2005
    Location
    In the Internets
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    3,622
    You're not going to find much for FREE.
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  5. #5
    Join Date
    Jan 2003
    Location
    Orlando FL
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    1,342
    Quote Originally Posted by TomorrowHosting
    Free! Who would give you a 24/7 FREE helpdesk? That's like asking for somebody to give you free 24/7 labor; it's just not going to happen!
    LOL I'm sure he is asking for something like this: http://www.helpcenterlive.com/

    I recommend you donwload the winn app also, if you don't install that on your computer then you will have to keep your browser always open so you would know if someone is on your site or requesting a chat. With the winn app, it runs on the backgroup with a little icon on the taskbar, when someone arrives to your site or requests a chat it will let you know.
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  6. #6
    hello,

    something like helpcenterlive is what i'm looking for, the funny thing is i have that, it comes with my hosting account, but it doesn't seem to work correctly. i've already downloaded it and when i go to my other computer to try it out, the hour glass just stays on waiting for an operator and i'm logged in...i don't understand, but maybe i'll look into it some more.

    and to the others: i'm looking for a free live support button and script and all that comes with putting it on my site for ME to give my customers (not many) live help. I'm not looking for support from anyone to give me. I just wanted to also be able to see and be alerted as to when someone enters my site, anyway...

    thanks,

    spiderfine
    (ahem...girl!)

  7. #7
    Join Date
    Sep 2002
    Location
    Jakarta
    Posts
    1,585
    The price of FREE is rather limiting. Discuss this in 'hosting software and control panels', maybe?
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  8. #8
    Join Date
    Aug 2003
    Location
    St. Louis, Missouri
    Posts
    1,814
    There are some free, but most aren't great. LivePerson was good but they had issues with firefox not sure if they fixed them yet. But they aren't free, so yea...
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  9. #9
    Join Date
    Jun 2004
    Location
    North of some border
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    5,589
    Moved to Hosting Software and Control Panels.

    Lois
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  10. #10
    ok thanx, sorry 'bout that.

  11. #11
    try boldchat dot com

  12. #12
    Join Date
    Nov 2005
    Location
    UK
    Posts
    98
    Best scripts I can think of are

    http://www.helpcenterlive.com for your livechat and

    http://www.cerberusweb.com for your help desk (they do a limited free version)
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  13. #13
    Join Date
    Aug 2005
    Location
    Boston, MA
    Posts
    949
    Crafty Syntax is the best of the free ones, IMHO.

  14. #14
    Join Date
    Nov 2005
    Posts
    48
    Hi,

    The best and most simple free one i have seen is;
    LiveHelp 123 - http://www.akeni.com/en/livehelp/livehelpfree.php

    Other good ones include boldchat and helpcentrelive.

    If you up your budget a bit the best one in my view on the market at the moment is providesupport.com, and they have a trial available.

    Hope this helps!

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