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Thread: Server download and upload speed
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11-17-2005, 03:32 AM #1Junior Guru Wannabe
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Server download and upload speed
Hi, i have 2 dedicated server which located in the same hosting company, one is the old one which i already use it for 1 years and the other one is the new one i just move my website from the old one to the new one and facing the speed problem.
After move to the new server customer start to compain their download speed is so slow. (we have over 100gb file for customer to download, the bandwidth is 1000gb/month)
When i try to complain to the hosting support they said there is no problem with the network.
the download speed is around 10kb/s only
Since they said is not their problem is there any possibility cause by configuration or setting? mayb apache setting or any other server setting will cause the speed to be slow?
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11-17-2005, 04:47 AM #2-=*/E=-
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Well are u sure u got 100mbit port , and do u have firewall installed as some can cap the speeds also, plus another reason could be that there is a bad router inplace to the server so if u have a test file around 28 mb let me know i will try to test if i get slow speeds also . Pm me if u dont want to get bw drained or something.
12+ years -same website , new server [SSD Inside] providing shared/reseller hosting only !
These things we do not provide/offer : Unlimited Storage ! Unlimited Bandwidth ! But Why? Cause, we were unable to put such a large number on our pages, it just would not fit.
So check out the numbers that actually fit >> << the page as well as your budget too !
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11-17-2005, 04:56 AM #3Junior Guru Wannabe
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Hi, Thanks for the quick reply.
They confirm with me is on 100mbps.
The server installed with APF, i did try to off the APF and download the file the speed is still the same.
I cant post the link here duel to the rules of the forum, can only post after 5 post.
So i will PM you the link, mayb you can help me to post so that other people from other country could help me to test out.
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11-17-2005, 05:26 AM #4-=*/E=-
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Ok here is the link as Told by Warrence
http://66.111.216.68/~iphone03/mysql.tar.gz
Please warrence quote me if the link provided is correct.12+ years -same website , new server [SSD Inside] providing shared/reseller hosting only !
These things we do not provide/offer : Unlimited Storage ! Unlimited Bandwidth ! But Why? Cause, we were unable to put such a large number on our pages, it just would not fit.
So check out the numbers that actually fit >> << the page as well as your budget too !
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11-17-2005, 05:46 AM #5Junior Guru Wannabe
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thanks paidhosting for helping to post the link....the link is all good.
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11-17-2005, 06:10 AM #6Junior Guru Wannabe
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thanks paidhosting for helping to post the link....the link is all good.
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11-17-2005, 11:47 AM #7Web Hosting Evangelist
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I am getting 188kb download speed. Where is the server located? (USA, ect?)
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11-17-2005, 11:54 AM #8Web Hosting Evangelist
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im getting 102kB/sec to UK
http://www.goodridgeelec.com
Electrical Contractors, West Midlands, UK
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11-17-2005, 12:07 PM #9Junior Guru
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What is the interface duplex set to? Does it match the switch's setting for your port?
apex13 - http://www.apex13.com/
stream13 - coming soon
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11-17-2005, 04:50 PM #10Junior Guru Wannabe
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i got 240Kbs in toronto . it seems pretty good.
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11-17-2005, 04:54 PM #11Web Hosting Master
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125k/sec here... not bad.
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11-17-2005, 05:06 PM #12Web Hosting Master
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I got ~180KB/s at first then dropped down to ~70KB/s.
As to where the server is, the IP block belongs to WebHostPlus which is in NJ, and it's bandwidth carriers are HE and RoadRunner according to it's AS Paths.
I see a jump on the traceroute at this hop:
9 46 ms 45 ms 45 ms pos6-0.gsr12012.sjc.he.net [64.62.133.17]
0 91 ms 91 ms 91 ms pos2-0.gsr12416.nyc.he.net [216.218.254.154]James Lumby
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11-17-2005, 06:04 PM #13Web Hosting Evangelist
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About 300KB/s from Florida, on a 10Mbit connection that regurlarly gets 700-800KB/s from other East Coast locations.
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11-17-2005, 06:46 PM #14WHT Addict
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Originally Posted by paidhosting
I got 305KB/s (2.4 mb/s) Central USA
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11-17-2005, 07:44 PM #15Web Hosting Master
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If you do a traceroute to both servers, do you get the same path ? Some web hosting companies do not have their own datacenter and may resell for several different companies.
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11-17-2005, 08:00 PM #16Aspiring Evangelist
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I got 40 on a 15Mb line in FL and around 270 from my server in NYC, routing issue maybe?
It's not a party without an evil banana!
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11-17-2005, 09:14 PM #17Junior Guru Wannabe
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Hi, Thanks for the help!
This forum is great, just woke up and see so many people are trying to help me.
Yeah the server is in US.
After Paidhosting told me it might be routing problem, i email them asking them to check the router, port and the path and this morning when i test on the download from another co-location server in US the speed has been increase from 200kb/s to 500kb/s.
Although there is a improvement but i think still slow, by right it should be reach at least 1mb/s. I have another server in webhostplus, when i try to download a file from that server the speed is around 3mb/s, but that server traffic is quite empty, where as the server on the link posted simultenously there is client downloading file, but i expect there should be at least 1mb/s.
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11-17-2005, 09:17 PM #18Junior Guru Wannabe
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Originally Posted by eddy2099
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11-17-2005, 09:19 PM #19Junior Guru Wannabe
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Originally Posted by lumbyjj
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11-17-2005, 10:34 PM #20Newbie
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I got 1MB....my max download is 1.5mbit, my home pc, new york, seems great
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11-18-2005, 07:59 AM #21Web Hosting Evangelist
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slow routes to europe, 50kbps after it settled to germany, 70kbps to netherlands :/ as sai before is your nic card configured to the correct port speed?
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11-18-2005, 08:34 AM #22New Member
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im getting 80kB/sec to turkey
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11-18-2005, 10:32 AM #23Newbie
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Originally Posted by Takunya
Here is the traceroute
1 10.0.3.1 (10.0.3.1) 12.164 ms 15.698 ms 3.097 ms
2 10.108.160.1 (10.108.160.1) 9.262 ms 36.884 ms 17.628 ms
3 fas0-0.rochnybtn-rtr01.nyroc.rr.com (24.93.2.21) 20.263 ms 33.397 ms 20.0
25 ms
4 srp7-0.rochnymth-rtr03.nyroc.rr.com (24.93.3.119) 10.252 ms 11.133 ms 36.
384 ms
5 srp3-0.rochnymth-rtr01.nyroc.rr.com (24.93.3.177) 19.045 ms 17.360 ms 21.
682 ms
6 son0-0-2.syrcnyspp-rtr06.nyroc.rr.com (24.92.224.173) 40.972 ms 12.355 ms
40.230 ms
7 so-1-0-0-0.gar1.Philadelphia1.Level3.net (63.209.188.1) 34.147 ms 36.968 m
s 20.012 ms
8 ge-7-0-0.mp2.Philadelphia1.Level3.net (209.247.9.253) 39.998 ms 27.116 ms
37.642 ms
9 ae-0-0.bbr2.NewYork1.Level3.net (64.159.1.42) 29.109 ms 28.530 ms so-2-2-0
.bbr1.NewYork1.Level3.net (209.247.8.66) 41.622 ms
10 ae-22-52.car2.NewYork1.Level3.net (4.68.97.53) 32.000 ms ae-12-51.car2.NewY
ork1.Level3.net (4.68.97.21) 21.785 ms ae-12-55.car2.NewYork1.Level3.net (4.68.
97.149) 39.274 ms
11 ROADRUNNER.car2.NewYork1.Level3.net (4.78.166.78) 34.327 ms ROADRUNNER.car2
.NewYork1.Level3.net (4.78.166.82) 30.290 ms ROADRUNNER.car2.NewYork1.Level3.ne
t (4.78.166.78) 22.280 ms
12 24-29-113-162.nyc.rr.com (24.29.113.162) 36.833 ms 28.930 ms 39.179 ms
13 ge1-1-nycmnyc-rc-rtr1.nyc.rr.com (24.29.104.90) 59.113 ms 43.908 ms 44.73
9 ms
14 cpe-24-29-112-50.nyc.res.rr.com (24.29.112.50) 39.209 ms 23.507 ms 36.328
ms
15 hs229-111-66.ftl-nj.webhostplus.com (66.111.229.54) 42.739 ms 38.046 ms 2
5.489 ms
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11-18-2005, 10:35 AM #24Web Hosting Guru
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Originally Posted by eddy2099
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11-18-2005, 10:49 AM #25Web Hosting Evangelist
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im getting about 20-30kb/s on 1.1mbps line in uk