I've been with eProcessingNetwork for a few months now. They are my first payment gateway so I don't have anything to compare them with, but I must say I am not impressed.

I used their web order template for a quick easy way to get set up right away but unfortunately it has left me vulnerable to a lot of problems, such as email notification delays and processing controls not working the way they are supposed to. I am working on setting up the Transparent Database Engine as a way of avoiding these problems, but I wonder if it might just be better to switch to another gateway.

Their e-mail support has been totally unimpressive. I've basically given up on getting any help from them ( for example with the aforementioned problem with processing controls). I certainly don't feel like my business is appreciated!

Anyone using Transparent Database Engine with ePN and having smooth sailing? Or should I look elsewhere?