domains transfer was easy, just unlock and it transfer but to transfer the last domain that i have with them. i have to cancel the package and sign two form one for canceling the hosting package with them and the other is for domain transfer.
gee, why make it so hard? i need to fax those two form or mail them...
edit: i just got an automate email from 1and1 and check this last line
"Please note, in addition, that you are required to return all written
documentation received from 1&1 and any software CD which you may have
i did order a CD back in 2004 and i don't even have it...i think i lost it. Do i need to send them the CD? i have move to another apt. now and i don't believe i have the CD.
I really hate 1and1 now. Not only they make it hard but they are anal as well and on top of that their service suck. my site sometime will go down and their webmail is un usable, slow and written in php3!
a word of warning keep an eye on yiour credit card, they have a habit of billing you even after you have cancelled wioth them.
also sometimes when transfering (well they did it with me anyway) they wont release the domain until it is due to expire. I had to wait a couple of months due to this.
i call my CC and told them to block any charge if any from 1and1 since i already follow their cancel policy but my CC say they can't block anyone from charging me. i have to make dispute if 1and1 make the charge.
update: i'm happy to say that i'm officially 1and1 FREE! No more robotic scripted answers, crappy tech support, useless webemail and product/upgrade peddling control panel.
i still have a domain there to host just for the hell of it since i already paid and it went off on 12/16/05. I'm so happy to leave that awful place. Thank God! All my domains have been transfered out to namecheap.