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  1. #1
    Join Date
    Apr 2004
    Location
    EweEssay
    Posts
    215

    Red face Another RegisterFly problem

    I have several domains at RegisterFly and decided to remove the WHOIS protection service (called PROTECTFLY) from one of my domains that is due to expire in a week or so. However, even after several days a WHOIS lookup still displays all contacts as being RegisterFly.

    I have tried to contact RegisterFly by e-mail but received no response. I am not in the US (at least, not right now) and hence cannot afford to call from overseas and then be put on hold for an hour. When I try to submit a trouble ticket, the system takes the info but does not update the list of pending truble tickets.

    So what does one do in such a case? I absolutely need to have my own information there, so that I can transfer the domain (.net) away.

    Any ideas?

  2. #2
    Join Date
    Feb 2003
    Posts
    5,400
    Raise a support ticket

    https://registerfly.com/support/index.php

    They should be able to help
    Domain Maven

  3. #3
    Join Date
    Dec 2002
    Location
    Barbary Coast, Ca.
    Posts
    632
    That happened to me once. I put in for a transfer without looking at the whois data.

    Everything transferred with the protectfly address which I changed back to mine at the new registrar.

    fewcoin

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