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  1. #1
    Join Date
    May 2003
    Location
    Rome, GA
    Posts
    74

    Quickpacket Down?

    can anyone else access quickpacket? i can not reach there site or any system in my ip range

  2. #2
    Join Date
    Nov 2001
    Posts
    309

    Quickpacket.com - How to contact them.

    Hi,

    Does anybody know quickpacket.com phone number? I have a dedicated server with them and I'm having problems with it. Their site is not accessible (at least for me). Can anybody access http://www.quickpacket.com ?


    Thanks,

    Peter

  3. #3
    My server is down also. Can't access their site either. This is the second time in as many months this has happened.

  4. #4
    Join Date
    May 2003
    Location
    Rome, GA
    Posts
    74
    raceroute to 63.223.4*.* (63.223.4*.*), 64 hops max, 40 byte packets
    1 192.168.1.1 (192.168.1.1) 2.201 ms 1.181 ms 0.830 ms
    2 65.14.248.9 (65.14.248.9) 14.599 ms 15.883 ms 62.509 ms
    3 65.14.250.49 (65.14.250.49) 14.665 ms 16.896 ms 15.715 ms
    4 205.152.99.177 (205.152.99.177) 39.076 ms 15.377 ms 17.800 ms
    5 axr00asm-1-3-1.bellsouth.net (65.83.237.2) 15.661 ms 18.192 ms 46.986 ms
    6 axr01asm-1-2-0.bellsouth.net (65.83.236.11) 17.655 ms 15.454 ms 16.466 ms
    7 axr00aep-0-1-0.bellsouth.net (65.83.236.50) 20.613 ms 16.464 ms 15.918 ms
    8 axr01aep-1-0-0.bellsouth.net (65.83.236.49) 21.138 ms 15.874 ms 19.351 ms
    9 65.83.236.162 (65.83.236.162) 16.091 ms 15.236 ms 15.667 ms
    10 ge2-4.br01.atl01.pccwbtn.net (63.216.31.169) 19.497 ms 23.463 ms 21.761 ms
    11 pos6-0.cr02.dal01.pccwbtn.net (63.218.22.90) 39.039 ms !H * 40.184 ms !H
    ellery-durgins-power-mac-g4:~ ellery$ traceroute 63.223.4*.*
    traceroute to 63.223..4*.* (63.223..4*.*, 64 hops max, 40 byte packets
    1 192.168.1.1 (192.168.1.1) 13.845 ms 4.765 ms 1.840 ms
    2 65.14.248.9 (65.14.248.9) 14.334 ms 24.408 ms 47.889 ms
    3 65.14.250.49 (65.14.250.49) 14.350 ms 15.427 ms 15.627 ms
    4 205.152.99.177 (205.152.99.177) 15.023 ms 14.980 ms 14.241 ms
    5 axr00asm-1-3-1.bellsouth.net (65.83.237.2) 14.390 ms 14.763 ms 14.399 ms
    6 axr01asm-1-2-0.bellsouth.net (65.83.236.11) 57.902 ms 31.502 ms 17.443 ms
    7 axr00aep-0-1-0.bellsouth.net (65.83.236.50) 17.606 ms 15.671 ms 76.530 ms
    8 axr01aep-1-0-0.bellsouth.net (65.83.236.49) 15.778 ms 19.730 ms 18.041 ms
    9 65.83.236.162 (65.83.236.162) 24.671 ms 18.151 ms 20.696 ms
    10 ge2-4.br01.atl01.pccwbtn.net (63.216.31.169) 17.699 ms 17.760 ms 44.449 ms
    11 pos6-0.cr02.dal01.pccwbtn.net (63.218.22.90) 35.895 ms !H * 50.003 ms !H
    Last edited by ellery; 11-10-2005 at 11:35 PM.

  5. #5
    Join Date
    May 2002
    Location
    Sunny California
    Posts
    1,679
    From the Google cache of Quickpacket's contact page:

    ---
    Contact QuickPacket
    At QuickPacket, we pride ourselves in customer service before and after the sale. Please use one of the below methods to contact us.

    Sales Department
    Phone: +1-800-719-3761
    Fax: +1-404-393-9052
    E-mail: [email protected]

    For technical support, billing inquiries, or abuse issues, please contact us using our support ticketing system.
    ---

    Good luck.

  6. #6
    Join Date
    Nov 2001
    Posts
    309
    Thanks!


    Peter

  7. #7
    Quote Originally Posted by poncho2000
    Hi,

    Does anybody know quickpacket.com phone number? I have a dedicated server with them and I'm having problems with it. Their site is not accessible (at least for me). Can anybody access ?


    Thanks,

    Peter
    My server just went down about 15 minutes ago too.

    Ive sent an email to [email protected] I will let you know if I get anything back and would appreciate if you could do the same.

  8. #8
    Join Date
    Feb 2005
    Location
    India
    Posts
    1,048
    I have a reseller with them and my site/s are all down (42 sites). Their site is down. Their billing gateway is down too ! Their support emails arent being replied to or phone numbers arent being picked up! Im frustrated...

    Had a bad experience earlier this week.

    First I paid them to get my acccounts on their server, their mysql wasnt compatible with my sites so i asked for a refund and they declined. then they fixed it up after 3 hours (thankgod)...then 3 days later the entire server/site is down...emails bounce back, phone numbers are busy or dont exist, and my clients are pissed off. This guy is Quick-Pocket..not packet...they stole right through my pocket!

    Peter, any news for you about them or anything?

    Let me know asap.

  9. #9
    ... On hold with them now....

  10. #10
    Can someone from america call them? Im in Australia, all I can do is leave a message and I doubt they will phone me back...

  11. #11
    Join Date
    Feb 2005
    Location
    India
    Posts
    1,048
    Rukas..same issue with me too...all you guys, PM me or I will PM you if "I or any of us" should get any new information regarding this ...seems like a scandal to me..one server down = fine...two servers down = weird...all servers down = scandal!

  12. #12
    Join Date
    Feb 2005
    Location
    India
    Posts
    1,048
    Im in India..no chance to call them either

  13. #13
    Well, whats a reasonable explenation for this? Lets stay skandal free for now

    The thing is if their main site is down, their email will be down too...

  14. #14
    How do PMs work on this site? I cant seem to PM anyone... And i cant seem to post a link to Quickpackets profile... LOL... hold on I think this is my fifth post...

  15. #15

  16. #16
    Join Date
    Feb 2005
    Location
    India
    Posts
    1,048
    well how can it be that 2 dedicated servers are down...one reseller (mine) fine..cuz maybe im hosted with their site (Sadly)...but dedicated servers?
    1) either their network provider is down
    2) or we've been had

    One more issue...http://www.dnsstuff.com/tools/dnstim...ket.com&type=A

    they are using a free dns system for their sites, ... this seems non-professional..why do i feel we've really been had.... i hope im just wrong but at the momment ...something seems really odd.

  17. #17
    Im not gonna say we've been had, Ive been with them for a few months now and all has been good, we'll see....

    Anybody get any new info?

  18. #18
    Join Date
    Feb 2005
    Location
    India
    Posts
    1,048
    pm'd them...waiting for a reply if they even do

  19. #19
    Join Date
    Feb 2005
    Location
    India
    Posts
    1,048
    Ive been with them less so im worried...

  20. #20
    Question, has this happened to anyone in the past?

  21. #21
    Join Date
    Nov 2001
    Posts
    309

  22. #22
    Ive added them to my MSN and AIM but they're not online, we'll see. Poncho can I grab your MSN/AIM details? I just want to stay up to date...

  23. #23
    Join Date
    Feb 2005
    Location
    India
    Posts
    1,048
    Mine bounced..2nd one didnt...blackhole?

  24. #24
    Join Date
    Jan 2004
    Location
    USA
    Posts
    109
    Looks like their pccwbtn link is down. Could be that this is the issue or could be they haven't paid the bills.

    Tracing route to quickpacket.com [69.61.60.3]
    over a maximum of 30 hops:
    1 17 ms 16 ms 16 ms 10.0.0.2
    2 18 ms 18 ms 17 ms bri-nxg-ibo-are-1-loo-20.tpgi.com.au [202.7.162.
    186]
    3 17 ms 17 ms 17 ms bri-nxg-ibo-cup-1.tpgi.com.au [220.245.180.202]
    4 19 ms 18 ms 17 ms bri-nxg-ibo-zeu-1-ge-1-1.tpgi.com.au [220.245.18
    0.193]
    5 31 ms 30 ms 29 ms syd-nxg-ibo-ero-pos-7-2.tpgi.com.au [202.7.162.2
    29]
    6 32 ms 33 ms 31 ms 202.139.78.13
    7 181 ms 182 ms 183 ms 203.208.148.69
    8 181 ms 181 ms 180 ms pos2-2.cr01.lax04.pccwbtn.net [63.218.51.5]
    9 239 ms 238 ms 238 ms ge3-1.br01.atl01.pccwbtn.net [63.216.31.38]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.
    Trace complete.

  25. #25
    Join Date
    Feb 2005
    Location
    India
    Posts
    1,048
    Rukas what is ur aim,msn id?

  26. #26
    AIM: eternalrukas

  27. #27
    Join Date
    Feb 2005
    Location
    India
    Posts
    1,048
    Hi. This is the qmail-send program at mail2.infinology.com.
    I'm afraid I wasn't able to deliver your message to the following addresses.
    This is a permanent error; I've given up. Sorry it didn't work out.

    <[email protected]>:
    205.234.170.136 does not like recipient.
    Remote host said: 450 <[email protected]>: Recipient address rejected: Policy Rejection: Please try later. Greylisting http//www.dnsmadeeasy.com/s0306/res/greylisting.html
    Giving up on 205.234.170.136.
    I'm not going to try again; this message has been in the queue too long.

    --- Below this line is a copy of the message.

    Return-Path: <[email protected]>
    Received: (qmail 25464 invoked from network); 11 Nov 2005 03:37:01 -0000
    Received: from unknown (HELO fremontxp) (220.224.42.182)
    by mail2.infinology.com with SMTP; 11 Nov 2005 03:37:00 -0000
    From: "Fremont" <[email protected]>
    To: <[email protected]>
    Subject: Server Down 63.223.46.195
    Date: Fri, 11 Nov 2005 09:13:46 +0530
    Message-ID: <[email protected]>
    MIME-Version: 1.0
    Content-Type: text/plain;
    charset="us-ascii"
    Content-Transfer-Encoding: 7bit
    X-Mailer: Microsoft Office Outlook 12.0
    Thread-Index: AcXlZzj2qkqSr7YlTd+qq/4Is/45QQBCr+ww
    In-Reply-To: <[email protected]>

    Server has been down last 3 hours or more. Please reboot or fix

    63.223.46.195

    Fremont

  28. #28
    Join Date
    Nov 2001
    Posts
    309
    Please keep this thread updated if you hear back from quickpacket.com or if you find something new...

  29. #29
    Will do Pete, please do the same.

    This really really sucks.

  30. #30

  31. #31
    Seems they're just having some problem, apparently was down for some people yesturday also, where as mine went down when this thread was created. When did yours go down guys?

    http://www.webhostingtalk.com/showthread.php?t=460325

  32. #32
    http://www.webhostingtalk.com/showthread.php?t=422618

    Seems they had the same exact problem a couple of months ago due to a DOS attack. Took about five hours to get back online.

  33. #33
    Yeah, I've been with them since Feb. of this year with No problems at all until this last month and now this. And I run a dedicated server.

  34. #34
    No developments?

  35. #35
    Join Date
    May 2003
    Location
    Rome, GA
    Posts
    74
    I'm in the process of purchising connectivity from Cyber Wurx. I'm going to head down to the DC withen the next few hours and see what i can do.

  36. #36
    Join Date
    May 2003
    Location
    Rome, GA
    Posts
    74
    The word i have gotten is there is a Core Router out. But no one has been able to speak with jeff...............

  37. #37
    There's nothing anyone else can do?

  38. #38
    Join Date
    Jun 2005
    Location
    Indianapolis
    Posts
    77
    I think this is total ********...Im about to get a rack from cyberwurx anyone want to chip in let me know because quickpacket is a bunch of ****, always down garbage i wont recommend anyone 2 them if you do hit me up and we can see whats going one

  39. #39
    Join Date
    Jun 2005
    Location
    Indianapolis
    Posts
    77
    I think this is total ********...Im about to get a rack from cyberwurx anyone want to chip in let me know because quickpacket is a bunch of **** or put there servers in our rack, always down garbage i wont recommend anyone 2 them if you do hit me up and we can see whats going one

  40. #40
    Join Date
    Jun 2005
    Location
    Indianapolis
    Posts
    77
    quickpacket is back online, reboot atl1.quickpacket.net, i think ill still prolly have to move this stuff be happening to much....how it gonna crash every 2 days crashed on nov 8th and now on 10th, and take hours to reboot
    Last edited by RackSurge-Amit; 11-11-2005 at 03:15 AM.

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