i have been with them almost 3 and a half months and my uptime has been up everyday 24/7 save for 1 outage that was a few hours...best ded servers ive used a little pricey but you get what you pay for i guess
just my experience with them
(interservers.net i assume)
2 x's 20mbit unmetered plan.
I've just been looking at the guys ticket here. The site has been down at least 3 times today.
Their first solution: refresh his cache, even though he sent Alerta and proxy data in the first ticket to prove it wasn't at his end. Then they investigated for hours. In the meantime, he asked me to help and I found the nameserver problem.
So it looks like they eventually fixed that, and then... site down again. Hours pass and no response from their support. He even telephoned them.