11-10-2005, 05:38 AM #1Web Hosting Master
- Join Date
- May 2004
Have you used PMOS helpdesk? Ticket update throw "reply"
(http://www.h2desk.com/pmos, PMOS helpdesk)
Do you know, is it alowed for a user to update ticket throw email simply replying? We cannot find this function When in your email client you do "reply", helpdesk creates new ticket.
How to solve this problem?