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Thread: Bad resellers account
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11-08-2005, 11:56 AM #1Web Hosting Master
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Bad resellers account
A little over a month ago, I purchased a resellers account from b2.bz -
There was always somthing wrong or down. If the site was up, FTP would be down, FTP was up, MySQL would be down, if MySQL was up, the site would be down.... It started to get rediciouls... Is it possbale to have everything up? The total up time of the site was .002% from siteuptime and uppanel.
a few days later he gave me a refund. - altho somthing was always still wrong.
a few days after that, he said we was redoing the entire OS on the server, he said after that, the server would be fine..... one problem.... he dident backup ANY MySQL DB's - He gave me about 1 hours notice saying he was going to redo the OS - and i wasent even home! I had to give a refud to all the clients i had, because they all had MySQL DB's :-(
Wait.... it gets better, redoing the OS doest help... It was a little better, but the netqork would go down... and whan that went down, then came back up, FTP would be down for a good 5-10 hours. - Then, after 5-10 hours, he would restart FTP, gusse what? MySQL goes down! haha..
About 2 days ago, i hot an email from him saying
Ryan we have decided to stop offering cpanel hosting please move your accounts to another provider asap.
Please move your sites as the server will be reformatted in a few days.
please do not call or email any more I am sorry
This final
Otis
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11-08-2005, 12:19 PM #2Web Hosting Master
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Hi rjnsmith,
I do feel sorry for what happened to you but I also believe that you will get a lot of post saying that you 'kinda' deserve as this the magic word in hosting is backup.
Edit: They seem to be still providing cpanel hosting. And your site seems to be still up and running which is good to see.Last edited by rois; 11-08-2005 at 12:24 PM.
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11-08-2005, 12:36 PM #3Web Hosting Master
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But i dident know he was going to do that until 1 hour b4 he did it... i i known... i would have backed up... They said they are going to redo the servers on the 20th and everything will be deleated on that day.
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11-08-2005, 12:44 PM #4Web Hosting Master
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- Apr 2004
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So have you found a new host? Hope you will search carefully for a new resellers. There are plenty of 'good' host that you can purchase resellers account
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11-08-2005, 12:45 PM #5Retired Moderator
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They said they are going to redo the servers on the 20th and everything will be deleated on that day.
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11-08-2005, 12:50 PM #6Web Hosting Master
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I guess just bad management/marketing or to be a bit blunt... brainless owner
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11-08-2005, 01:01 PM #7Junior Guru Wannabe
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b2.bz█ Ados Host
█ Providing Quality and Reliable Web Hosting Shared & Reseller
█ Only At www.adoshost.com COMING SOON!!
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11-08-2005, 03:52 PM #8Web Hosting Master
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The person i always talked to on the phone was great, its just that the servers were really bad
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11-08-2005, 06:31 PM #9Froggy Support
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Yes, I agree. If there is no billing script or any type of system to retrieve your information before you pay for the service, then you should be very concerned.
It's unfortunate that you ran into this problem though, and I wish you the best of luck in the future.
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11-08-2005, 07:08 PM #10Web Hosting Master
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Hey Ryan,
Sorry to hear of the trouble! I know you're with a better provider now, though!Daniel B., CEO - Bezoka.com and Ungigs.com
Hosting Solutions Optimized for: WordPress • Joomla • OpenCart • Moodle
Data Centers in: Chicago (US), London (UK), Sydney (AU), Sofia (BG), Pori (FI)
Email Daniel directly: ceo [at] bezoka.com