Results 1 to 25 of 51
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11-04-2005, 12:41 AM #1New Member
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NAME.COM down and bad services???
Anyone knows about this registrar???
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11-04-2005, 09:03 AM #2Web Hosting Master
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They are a sister company of domainsite and name.net
Domain Maven
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11-04-2005, 09:13 AM #3New Member
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my domains....
I have register 8 domains on name.com and now they're not reponsible anymore.
I can not login to my domain control panel.
I can not contact to their support email.
Don't know what to do.
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11-04-2005, 09:23 AM #4Web Hosting Master
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Try to call them
usa: 720-249-2374
usa: 202-787-1972
uk:0-2070-787470
canada: 604-628-0251 support@name.comDomain Maven
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11-04-2005, 12:58 PM #5WHT Addict
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Try to escape if you can!
I have several domains with name.com and I'll try to transfer them all out!
Very bad domain control panel! I did a "mistake" and ordered Hidden Whois service for one of my domains and there's no option to disable it... I sent them an email regarding this issude and another email complaining about their poor control panel, but all is in vain until now!
I'll stay away if I were you!
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11-04-2005, 07:17 PM #6Web Hosting Master
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There are many good registrars will excellent management tools. If you are not happy transfer away
Domain Maven
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11-05-2005, 02:16 PM #7WHT Addict
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Originally Posted by dmaven
I can't call them coz. I don't have international telephone access.
Thanks in advance guys.
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11-05-2005, 02:17 PM #8Web Hosting Master
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Try to contact domainsite, I think they are owned by the same people
Domain Maven
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11-05-2005, 02:34 PM #9WHT Addict
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I've just sent an email to support@domainsite.com.
I'll keep my fingers crossed
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11-05-2005, 07:58 PM #10Web Hosting Master
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I doubt domainsite will do anything regarding name.com concerns. They'll probably
try to keep their respective issues separate.
Aren't there free services which give free international call access? I found a few
but never really tried them yet.
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11-06-2005, 10:24 AM #11Web Hosting Master
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Originally Posted by jerjoDomain Maven
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11-06-2005, 01:38 PM #12Web Hosting Guru
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some pages error
http://www.name.com/website/whois.js...D=www.name.com
http://www.name.com/website/specailt...D=www.name.com
Unknown (HTTP 404)
The resource you have requested was not found this Web site's application server.
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11-06-2005, 08:48 PM #13Retired Moderator
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Originally Posted by cedcedBashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar
Twitter: Bashar Al-Abdulhadi
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11-06-2005, 10:00 PM #14New Member
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Try to telephone but no reply
I've tried to phone them but no reply.
It's cost me some money but I was really annoyed with their services.
I'm from Vietnam and from my IP, I can not login to My Account. And all the pages on website is forward to 404.jsp which is displaying a 404 error.
Now, I think about finding a new domain provider to transfer all my domains to. But does the transfer procedure required contact with the current Provider, means Name.com who is dead right now?
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11-06-2005, 11:22 PM #15Web Hosting Master
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The links you posted above work fine for me. Are you sure it is not a local ISP issue?
Domain Maven
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11-07-2005, 04:03 AM #16WHT Addict
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!@#$%^
Originally Posted by jerjo
The problem is that I've pruchased Hidden Whois service for one of my domains with name.com and there's no option to disable it in the control panel they offer!!! That's why I can't transfer the domain out!
I'm stuck there!
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11-07-2005, 04:10 AM #17Retired Moderator
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maybe cause its still weekend ?
hidden whois should forward the email that goes to the protected email in whois to your email not stop it, so you still can transfer.Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar
Twitter: Bashar Al-Abdulhadi
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11-07-2005, 04:25 AM #18WHT Addict
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Originally Posted by Bashar
I tried sending a test email to whoisprotected@name.com (the email address at the whois record for my domain with them) to test the forwarding.
Here's the outcome:
---
----- The following addresses had permanent fatal errors ----- <whoisprotected@name.com>
(reason: 511 sorry, no mailbox here by that name (#5.1.1 - chkuser))
----- Transcript of session follows -----
... while talking to mx0.domainsite.com.:
>>> RCPT To:<whoisprotected@name.com>
<<< 511 sorry, no mailbox here by that name (#5.1.1 - chkuser)
554 5.0.0 Service unavailable
---
So, you see, I'm stuck!
I will file a complaint against them at internic.com if the issue is not solved in the next couple of days.
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11-07-2005, 04:28 AM #19Retired Moderator
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ah its fixed email for all domains ?!
all info is protected by them including your full name?Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar
Twitter: Bashar Al-Abdulhadi
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11-07-2005, 04:33 AM #20WHT Addict
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Originally Posted by Bashar
Do you think internic.com can do something about it?
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11-07-2005, 07:31 AM #21Retired Moderator
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if your name was showing you might be able to transfer it using fax form with some government ID
internic a.k.a ICANN takes ages to resolve matters, your best option is to contact domainsite.com, they usually respond in few days
is the name expiring or what?Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar
Twitter: Bashar Al-Abdulhadi
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11-07-2005, 10:18 AM #22Web Hosting Master
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A fixed email address for all names? How would they possibly be able to forward that to the correct destination?
Domain Maven
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11-07-2005, 11:23 AM #23WHT Addict
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Originally Posted by dmaven
Bashar, the domain is not expiring soon, but I want to make sure that my domains are in good hands. Wouldn't you?
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11-07-2005, 05:11 PM #24Web Hosting Master
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It is now Monday in the US. They may respond to you today
Domain Maven
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11-07-2005, 07:12 PM #25Retired Moderator
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Originally Posted by dmaven
not like the dynamic ones that enom uses changes from time to time
jerjo, yeah i know i mena its ok to wait for few days if its not expiring NOW and you want to change it urgently.Bashar Al-Abdulhadi - KuwaitNET Internet Services Serving customers since 1997
Kuwait's First Webhosting and Domain Registration provider - an ICANN Accredited Registrar
Twitter: Bashar Al-Abdulhadi