I have several domains with name.com and I'll try to transfer them all out!
Very bad domain control panel! I did a "mistake" and ordered Hidden Whois service for one of my domains and there's no option to disable it... I sent them an email regarding this issude and another email complaining about their poor control panel, but all is in vain until now!
Would anybody please make me a great favour and call those guys by phone?! They're not responding to the support emails sent to [email protected]. Please ask the why the !@#$%^&* they aren't responding to emails?
I can't call them coz. I don't have international telephone access.
Still no answer from neither name.com nor domainsite.com!
The problem is that I've pruchased Hidden Whois service for one of my domains with name.com and there's no option to disable it in the control panel they offer!!! That's why I can't transfer the domain out!
hidden whois should forward the email that goes to the protected email in whois to your email not stop it, so you still can transfer.
I tried sending a test email to [email protected] (the email address at the whois record for my domain with them) to test the forwarding.
Here's the outcome:
----- The following addresses had permanent fatal errors ----- <[email protected]>
(reason: 511 sorry, no mailbox here by that name (#5.1.1 - chkuser))
----- Transcript of session follows -----
... while talking to mx0.domainsite.com.:
>>> RCPT To:<[email protected]>
<<< 511 sorry, no mailbox here by that name (#5.1.1 - chkuser)
554 5.0.0 Service unavailable
So, you see, I'm stuck!
I will file a complaint against them at internic.com if the issue is not solved in the next couple of days.
72 Hours is a pretty long time. At 6.99 a name you cannot expect much service
dmaven, Name.com price is not 6.99 anymore, it's 8.99! So I do expect a "little bit" of service
I'm not asking for much actually! Just to disable the Hidden Whois protection I ordered in order to transfer my domain out. Their control panel is like !@#$%^! There's no option to disable this feature unlike other registrars.