You were TERMINATED from our services due to excessive abuse complaints and excessive support tickets, you did not request to be canceled. We were nice enough to allow you access to your servers until 11/1/2005. Our billing system will generate & bill an invoice 2 days before renew date if one is on file. The billing person did not cancel your account and will have no problem refunding the charges processed today.
Thank you for appreciating our sympathy towards you, I am certainly not sorry to see you go.
Matt Ayres - togglebox.com
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As I told you many, many times, we DID refund your money, our authorization gateway verified this, all our records match up with this. If you have a problem with it, I suggest you contact your credit card company, again, as I have told you numerous times. If you would like to contact us further on this matter, please use our ticket system.
Many people on here recongize me as a "anti-Tektonic" person, however, I will back them on this one.
I have a feeling that you have not waited long enough for the refund to be processed thru your credit card processor. Recogize that this is not an instant process.
If I'm wrong, then alert your credit card company about a potential dispute. Don't go for a charge back, instead simply do not pay the charges and alert them you want a review of that transaction and all associated transacation IDs. If Tektonic's billing is any good, they have a confirmation number confirming the refund of your payment via their billing processor, and this number SHOULD be able to match something at your credit card companies end.
Not paying those charges while they are in dispute can not affect your credit rating.