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  1. #1

    Deals4Hosting.com down for 2+ days

    No email no reply, no notification from them. Are they out of business?

  2. #2
    Join Date
    Dec 2004
    Location
    New York, NY
    Posts
    10,574
    Whois shows:

    Technical Contact:
    DEALS4HOSTING.COM
    Jesse Rasmussen
    P.O. Box 262
    Fork Union, VA 23055
    US

    Unfortunately...there's no phone # given there.

    I'd start searching for a new host if I were you. Downtime happens, but clients should be kept informed.
    Last edited by Bashar; 10-22-2005 at 10:13 PM.

  3. #3
    Ok - I THINK deals4hosting is the same company as cubichosting.net -- they are supposedly working on it...

  4. #4
    Join Date
    Mar 2003
    Location
    New York City
    Posts
    7,391
    Originally posted by tomaszb3
    Ok - I THINK deals4hosting is the same company as cubichosting.net -- they are supposedly working on it...
    Yes there's another thread regarding this right below yours, I'm sure they're working pretty hard with The Planet in getting everything back up. Just hang on a bit longer.

    The Cubic Hosting Mars server has been compromised and the compromiser has deleted all data from the server. We do have off site backups that we will be restoring, but before we can do this, we must regain access to the server. The Planet Datacenter is working with us to regain access and we hope to have all sites back up and running by 11:59pm CST on October 22.

  5. #5
    Ok (but let's hope the October 22 won't be changed to October 23 etc.).

  6. #6
    Join Date
    Dec 2004
    Location
    New York, NY
    Posts
    10,574
    Looks like they're up.

  7. #7
    3rd day, looks like cpanel/ftp passwords are not working, there are posts about this in their forums, no replies from them whatsoever, not by e-mail (all e-mails are returned saying no user exists), not by support tickets.

  8. #8
    Join Date
    Aug 2004
    Location
    Virginia, USA
    Posts
    18
    Hello,

    Below is part of the e-mail that was sent to all of our clients last night.

    ------------------------------------------
    As you may be aware, the Cubic Hosting Mars server was recently compromised. The hacker responsible for this blocked our access to the server and deleted all data on the server. Fortunately, we did have a backup of all our clients’ data from the morning before the attack.

    The server’s file system was destroyed to such a point that the operating system and cPanel needed to be reloaded. As our datacenter staff is the only ones that can do such a thing, we contacted them immediately. They then proceeded to take about 36 hours to complete the OS and cPanel reload.

    We had been using a backup server of our datacenter that started having issues when we attempted to restore our backup. We contacted our datacenter immediately, and they then took about 12 hours to correct the problems.

    Once we had restored the backup to the server, it became apparent that the mail server was not functioning properly. We worked for hours and hours trying to correct the problem, and finally came to a solution yesterday.
    ------------------------------------------

    We appreciate your patience throughout this matter and would like you to know that while we had all of typical security measures in place, we have now taken extra steps to further secure the server.

    Please note that we recently acquired some clients from Deals4Hosting.com, but we are in no way the same company as them.

    If you have any questions, please do not hesitate to contact us.

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