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  1. #1

    whats in your opinion is the best free open source linux helpdesk?

    whats in your opinion is the best free open source linux helpdesk?

  2. #2
    I'm looking for the same thing right now, or if not free, then very low cost. It would only get maybe 2-3 tickets a mont but I want the ability to track the properly if I grow.
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  3. #3
    Join Date
    Oct 2004
    Location
    United Kingdom
    Posts
    89
    You could look at http://www.helpcenterlive.com/ which includes a ticketing system. When you say helpdesk what are you after? FAQ/Trouble ticket/LiveHelp... ?

  4. #4
    Me I'm looking for a ticket system mainly.
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  5. #5
    i'm looking for more Trouble Ticket/Live Help though FAQ is useful just an exhausting compilation i think might be overlooked.

    thanks

  6. #6
    Join Date
    Aug 2004
    Location
    Indiana
    Posts
    1,192
    Do a search for this, helpdesk topics have been covered many times over and over again.
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  7. #7
    what about Trouble Ticket/Live Help though FAQ / Billing system all in one? Does anybody know anyone offer this software?
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  8. #8
    Join Date
    Jun 2005
    Posts
    697
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  9. #9
    Join Date
    Jul 2005
    Location
    Buenos Aires, Argentina
    Posts
    234
    if you want a really cool Ticket System, try OsTicket..is fairly the best

  10. #10
    Join Date
    Feb 2005
    Location
    India
    Posts
    911

  11. #11
    Cerberus Helpdesk has a really good free version and has the source code not encrypted

  12. #12
    Request Tracker is pretty popular...

    http://bestpractical.com/rt/

  13. #13
    I ended up using OS ticket, It's nice and lite for my uses and works well. Their site isn't offering downloads right now but somebody posted a download of the last version on their message board if you look around.
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