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10-14-2005, 07:35 PM #1Web Hosting Master
- Join Date
- Jul 2002
- Posts
- 3,374
is there any more need for helpdesk software?
since kayako 3 come out...is there any room for another helpdesk software? if not...what area do you think we still need a better software? i know control panel for linux is probably full...how about billing? is there any room for billing since modernbill pretty much take up all the billing software market.
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10-15-2005, 05:02 PM #2Web Hosting Master
- Join Date
- Oct 2005
- Posts
- 893
I've heard of two companys. Kayako, and cerebus. By far, Kayako is a lot better. For billing, WHMAuto.pilot is the best, with V3 coming, i can't wait. Mb is too buggy.