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  1. #1

    Damaged C-panel PLEASE HELP!

    The problem is that my cpanel is not working correctly when I try to modify any folder (example. Index.html) it erases the entire page and stays completely empty. I have been contacting you all for sometime now because at first it was a minor problem causing me to loose data that I entered so I tried shortening my responses on my website and even tried erasing some folders that are no longer needed but the problem has gotten worst. Now I cant type anything at all because if I do it erases the whole page. I really need this fixed I donít see why I cant get a new cpanel? I pay for my site every month on time and I have a really popular fansite that I hate to loose. PLEASE HELP!

    The real problem is I have contacted my host and they just keep giving me the run around asking me questions that have already been answered.

  2. #2
    Join Date
    May 2002
    Location
    Kingston, Ontario
    Posts
    1,573
    "The problem is that my cpanel is not working correctly when I try to modify any folder (example. Index.html) it erases the entire page and stays completely empty."

    index.html is a file not a folder. Are you using the File Manager for the modifications?
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  3. #3
    Yes well that is what I mean I wanted to update my affiliates page and add another button and when doing so it erased the entire page so I tried another link on my website and added a simple link and it erased the entire page. It seems that nothing is working. Its like my cpanel is damaged or something. And yes I am using the File Manager as I always do its just that now its not working any more.

  4. #4
    Join Date
    May 2002
    Location
    Kingston, Ontario
    Posts
    1,573
    When you login to your Cpanel, on the bottom left hand side it should say a Cpanel version number, what is it?
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  5. #5
    This is what I see

    MySQL version 4.1.13-standard
    cPanel Build 10.8.0-STABLE 59
    Theme cPanel X v2.5.0

  6. #6
    Any chance that you are over your disk space quota? I have seen this happen before.
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