Thanks everyone who commented on our site in development, your comments are greatly appreciated and I'll take these on board.
The logo is a bit dated now, and is getting redesigned at the moment. Ignore all the text on the page, this is there only for layout purposes. The woman in the top left hand corner is there to symbolize the fact we provide a friendly, hence the smiling - and also there to signify the support aspect of our business (hence the headset). It does fit with the rest of the page because we are trying to catch the users eye with the colour, yet make sure they are aware that we are a serious business, hence the tele operator icon.
I'll stop rambling on now, thanks again everyone who took a look at the site, ETA of site(s) going live is 29th of Jan.