1000 GB monthly bandwidth 10Mbps switch port $59/month, $0/setup
Just maked sure the special deal still available.
On 29 SEP, i signed up a dedicated server with Hivelocity. . After i paid the bill.
On Saturday, October 1, 2005 1:18 PM
i got an email said my dedicated CentOS server is now online with server IP: 206.51.227.XXX and username, password, because i did't purchase any control panel. so i posted a thread to ask how to deploy my server without control panel on10-04-2005 04:15 PM
I was not able to config and set up my server properly, and i asked their tech staff (Sandy, Vick and Rob) help me out this. Thanks to then.
Today, i found my site is hosted on Hivelocity.net's shared account, not my dedicated server. . I am very frustrated why i paid $59 per month for a dedicated server, and now they put me into a shared account, and i noticed my site is hosted with 748 websites on their California - Hermosa Beach - Savvis's server.
I don't know why is that? i did ask Kevin to make sure my site is hosted on dedicated server and i pay $59 per month for that.
I've already uploaded my site to their shared account and config erverthing. If this is happen to you, what will you do?
Always 2 sides to a story, and from just reading the 1 side it seems that the OP (perhaps unwitingly) agreed to move from a dedi platform that he has no clue about onto a shared platform where HV do the server stuff themselves.
... which in fact is a dedicated server on HiVelcoty's network.
Now, you owe HiVelcity an apology for trying to bash them when you had no idea what you're talking about. It's not their fault that you have no idea what you're doing and they shouldnt be called out in public by your cluelessness.
Gee wizz I leave WHT for a little while and already a thread , I would be happy to help out the OP in this situation , while I explain how this happened.
We use H-sphere for billing of dedicated servers , when a new account is created for a server the way hsphere works it also creates a shared account on our servers , when we place the order for the client and bill them the system send out an email telling them their (billing account has been setup) and provides login details to login to the billing account along with a shared hosting account.
Don't worry skyaus we acknowledge this can be a bit confusing and your not the first person this has happned to.
To correct this problme we will be switching in the near future to a new billing system. Feel free to contact me if you need additional help getting everything going the way you need it to.
So what was the point in even making this thread? It's completely clear that it was unnecessary, there's nothing anyone here could have told you to make anything any different and you were already working with them or should have been to resolve the problem.
Originally posted by HiVelocity If you knew the hsphere was for billing only why would you add your domain to it and upload your site to our shared server?
Since I have a passion for stating the obvious, let me answer this: BECAUSE HE IS CLUELESS. He is operating a server with no experience and is refusing to hire a system administrator because he doesnt have the money.
Originally posted by WebDev So what was the point in even making this thread? It's completely clear that it was unnecessary, there's nothing anyone here could have told you to make anything any different and you were already working with them or should have been to resolve the problem.
With that said, plus this is not a support forum for HiVelocity, thread closed.