Results 1 to 13 of 13
Thread: Netzero vs AOL? (commericials)
-
10-03-2005, 02:48 PM #1Web Hosting Master
- Join Date
- Nov 2002
- Posts
- 1,467
Netzero vs AOL? (commericials)
So I'm watching their commericials, AOL says that they are ranked #1 in customer satisfaction, yet Netzero says they rank higher then AOL in customer satisfaction.
So.....is netzero like #0?All life is an experiment. The more experiments you make the better.
-
10-03-2005, 03:39 PM #2Business Consultant Manager
- Join Date
- Feb 2004
- Location
- Fort Worth, TX
- Posts
- 2,586
AOL ranks #1 in customer satisfaction <--
█ www.JGRoboMarketing.com / "Automate. Grow. Repeat"
█ Office: (800) 959-0182 / A KEAP Certified Developer (KCD)
-
10-03-2005, 05:41 PM #3Disabled
- Join Date
- May 2005
- Location
- Florida, USA
- Posts
- 556
It's just like web hosting directories. It all depends who is doing the ranking.
-
10-03-2005, 05:51 PM #4Eternal Member
- Join Date
- Nov 2002
- Location
- Lakeport CA, Clear Lake
- Posts
- 1,856
I can't believe Always Off Line could rank number 1 in anything except maybe customer complaints.
-
10-03-2005, 07:12 PM #5Business Consultant Manager
- Join Date
- Feb 2004
- Location
- Fort Worth, TX
- Posts
- 2,586
They must of declared themselves #1.
Google.com = "aol #1 in customer service" only a paid listing by AOL.com hahaha█ www.JGRoboMarketing.com / "Automate. Grow. Repeat"
█ Office: (800) 959-0182 / A KEAP Certified Developer (KCD)
-
10-03-2005, 07:52 PM #6Disabled
- Join Date
- Oct 2005
- Posts
- 5
Define customer satisfaction? Price? Reliability? Customer Service? Ease of installation?
IMHO I think it's pretty bad they're even using the term, since it honestly doesn't mean anything unless you know what's important to the 'satisfied' customer..
-
10-04-2005, 04:05 AM #7Web Hosting Master
- Join Date
- Oct 2004
- Posts
- 1,171
Originally posted by RealtorHost
They must of declared themselves #1.
Google.com = "aol #1 in customer service" only a paid listing by AOL.com hahahawww.Yekaroo.com - Your Chinese Radio Online!
-
10-04-2005, 11:40 AM #8Web Hosting Master
- Join Date
- Mar 2004
- Location
- USA
- Posts
- 4,345
netzeros is way better than aol..
I love it...
Peace,Testing 1.. Testing 1..2.. Testing 1..2..3...
-
10-04-2005, 03:58 PM #9Business Consultant Manager
- Join Date
- Feb 2004
- Location
- Fort Worth, TX
- Posts
- 2,586
Ok... thanks for the recomendation azizny, but I think i'll keep my broadband connection
anyways... AOL has already had HORRIBLE customer support.. that is the most ironic thing.█ www.JGRoboMarketing.com / "Automate. Grow. Repeat"
█ Office: (800) 959-0182 / A KEAP Certified Developer (KCD)
-
10-04-2005, 04:20 PM #10Disabled
- Join Date
- Oct 2005
- Posts
- 5
Originally posted by RealtorHost
Ok... thanks for the recomendation azizny, but I think i'll keep my broadband connection
anyways... AOL has already had HORRIBLE customer support.. that is the most ironic thing.
-
10-04-2005, 05:08 PM #11Disabled
- Join Date
- May 2005
- Location
- Florida, USA
- Posts
- 556
Originally posted by azizny
netzeros is way better than aol..
Caller: Hello, I want to cancel my AOL membership.
Rep: Well, how about I give you four months free to try us out some more?
Caller: Okay.
Four months later...
Caller: I want to cancel.
Rep: How about two months free?
Caller: Okay.
-
10-04-2005, 07:35 PM #12Web Hosting Master
- Join Date
- Jul 2003
- Location
- Satyr, Chrisalya, Canada
- Posts
- 1,901
Originally posted by JonMB
Maybe, but AOL is free.
Caller: Hello, I want to cancel my AOL membership.
Rep: Well, how about I give you four months free to try us out some more?
Caller: Okay.
Four months later...
Caller: I want to cancel.
Rep: How about two months free?
Caller: Okay.
--
-
10-05-2005, 03:37 PM #13Business Consultant Manager
- Join Date
- Feb 2004
- Location
- Fort Worth, TX
- Posts
- 2,586
Hey, if you can't fix it, lie about it of course..welcome to corporate america.█ www.JGRoboMarketing.com / "Automate. Grow. Repeat"
█ Office: (800) 959-0182 / A KEAP Certified Developer (KCD)