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  1. #1
    Join Date
    Nov 2002
    Posts
    1,467

    Netzero vs AOL? (commericials)

    So I'm watching their commericials, AOL says that they are ranked #1 in customer satisfaction, yet Netzero says they rank higher then AOL in customer satisfaction.

    So.....is netzero like #0?
    All life is an experiment. The more experiments you make the better.

  2. #2
    Join Date
    Feb 2004
    Location
    Fort Worth, TX
    Posts
    2,586
    AOL ranks #1 in customer satisfaction <--


    www.JGRoboMarketing.com / "Automate. Grow. Repeat"
    █ Office: (800) 959-0182 / A KEAP Certified Developer (KCD)

  3. #3
    Join Date
    May 2005
    Location
    Florida, USA
    Posts
    556
    It's just like web hosting directories. It all depends who is doing the ranking.

  4. #4
    Join Date
    Nov 2002
    Location
    Lakeport CA, Clear Lake
    Posts
    1,856

    Talking

    I can't believe Always Off Line could rank number 1 in anything except maybe customer complaints.
    Everyone is entitled to MY opinion.
    CatfishEd.com

  5. #5
    Join Date
    Feb 2004
    Location
    Fort Worth, TX
    Posts
    2,586
    They must of declared themselves #1.

    Google.com = "aol #1 in customer service" only a paid listing by AOL.com hahaha
    www.JGRoboMarketing.com / "Automate. Grow. Repeat"
    █ Office: (800) 959-0182 / A KEAP Certified Developer (KCD)

  6. #6
    Define customer satisfaction? Price? Reliability? Customer Service? Ease of installation?
    IMHO I think it's pretty bad they're even using the term, since it honestly doesn't mean anything unless you know what's important to the 'satisfied' customer..

  7. #7
    Join Date
    Oct 2004
    Posts
    1,171
    Originally posted by RealtorHost
    They must of declared themselves #1.

    Google.com = "aol #1 in customer service" only a paid listing by AOL.com hahaha
    It's not even showing up for me
    www.Yekaroo.com - Your Chinese Radio Online!

  8. #8
    Join Date
    Mar 2004
    Location
    USA
    Posts
    4,345
    netzeros is way better than aol..

    I love it...

    Peace,
    Testing 1.. Testing 1..2.. Testing 1..2..3...

  9. #9
    Join Date
    Feb 2004
    Location
    Fort Worth, TX
    Posts
    2,586
    Ok... thanks for the recomendation azizny, but I think i'll keep my broadband connection

    anyways... AOL has already had HORRIBLE customer support.. that is the most ironic thing.
    www.JGRoboMarketing.com / "Automate. Grow. Repeat"
    █ Office: (800) 959-0182 / A KEAP Certified Developer (KCD)

  10. #10
    Originally posted by RealtorHost
    Ok... thanks for the recomendation azizny, but I think i'll keep my broadband connection

    anyways... AOL has already had HORRIBLE customer support.. that is the most ironic thing.
    Hey, if you can't fix it, lie about it of course..welcome to corporate america.

  11. #11
    Join Date
    May 2005
    Location
    Florida, USA
    Posts
    556
    Originally posted by azizny
    netzeros is way better than aol..
    Maybe, but AOL is free.

    Caller: Hello, I want to cancel my AOL membership.
    Rep: Well, how about I give you four months free to try us out some more?
    Caller: Okay.

    Four months later...

    Caller: I want to cancel.
    Rep: How about two months free?
    Caller: Okay.


  12. #12
    Join Date
    Jul 2003
    Location
    Satyr, Chrisalya, Canada
    Posts
    1,901
    Originally posted by JonMB
    Maybe, but AOL is free.

    Caller: Hello, I want to cancel my AOL membership.
    Rep: Well, how about I give you four months free to try us out some more?
    Caller: Okay.

    Four months later...

    Caller: I want to cancel.
    Rep: How about two months free?
    Caller: Okay.

    That's exactly how they work.
    --

  13. #13
    Join Date
    Feb 2004
    Location
    Fort Worth, TX
    Posts
    2,586
    Hey, if you can't fix it, lie about it of course..welcome to corporate america.
    Welcome... more like this has been happening for hundreds of years Mr. Sarcasm
    www.JGRoboMarketing.com / "Automate. Grow. Repeat"
    █ Office: (800) 959-0182 / A KEAP Certified Developer (KCD)

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