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09-10-2005, 02:32 AM #1Web Hosting Evangelist
- Join Date
- Sep 2003
- Location
- New York
- Posts
- 511
Trouble getting Piping to work w/ SupportTrio
Greetings,
We currently use eSupport from Kayako but find it a bit too cumbersome and are considering switching to SupportTrio.
We downloaded their trial, but have a lot of difficulties getting piping to work properly.
We have a standard CPanel/WHM server and we already piping that works perfectly well with eSupport.
Any ideas what's wrong with SupportTrio?
If somebody would be willing to evaluate and fix the situation today, we'd be more than happy to compensate you for your time.
Best Regards,
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09-10-2005, 08:12 AM #2Too smart for her own good.
- Join Date
- Feb 2004
- Location
- Your Screen
- Posts
- 3,999
PM sent.
BaileyLet's Connect on Twitter! @thatsmsgeek2u || Fighting mediocrity one thread at a time.
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09-22-2005, 04:57 PM #3Web Hosting Master
- Join Date
- Mar 2001
- Location
- Houston, TX
- Posts
- 973
Run cron_pipe.php or cron_pop.php directly in your browser to help debug the settings you put together (this is what the SupportTrio guys said when I called them)
RojWeb Hosting? Been there. Done that.
I am niyogi.