EuroVps Review (100% Server Uptime for the last 6 weeks)
I've had a Linux VPS from EuroVps for about six weeks now, and I must say I'm very pleased with their service. I wanted to have access to make changes, but I also wanted some knowledgeable backup in case I broke it - I'm not all that experienced with Linux and downtime is completely unacceptable to me. I've been able to do what needs to be done with a little help from the techs.
I ordered my VPS in the early morning hours, when I came back to my computer in the morning I had an email waiting for me with login details. I spent a couple of days moving sites over from my old host which went without a hitch.
Tech support has been very responsive, if not completely knowledgeable. Every time I send them in a ticket, I get a response back within 10 minutes. Most of my problems have been self-inflicted and they were very understanding of
my inexperience and lack of knowledge.
Network uptime has been 100% for me during the last six weeks.
Over all Eurovps is the best host I have had in a few years.
If you want to ping my server the ip is 18.104.22.168
There is no big mystery. It's just my choice. I run various sites mainstream and gay and I don't want them being linked to one another. Someone looks up one of the sites on Google and then immediately finds a great list on here. It's not going to happen I'm afraid , not just to please you.
EuroVPS already posted more of my details in a thread on here than they should have and I didn't like it.
He's an angry customer that's bashing, it happens. He received all his money back plus 100.00 Euros cash for his troubles, I don't think that's that bad considering he was paying less than 10 euros per month for shared hosting.
The server he was on was victimized by DDOS'ers, and there was absolutely nothing we could do about it. The end result was that we split 20 resellers across 4 different cPanel servers, and assigned each reseller a static IP - this was the only way we eventually tracked down who was being DOS'd.
* Customer is hosting his sites, reseller / shared account
* Server is DOS'd, heavily (we have covered this topic in other posts several times)
* We refund him 100.00% of his money, from the beginning of his time with us
* We give him 100.00 Euros, cash,
* Now he is responding to reviews of another customer who has a VPS server with us
If this is not "bashing" I don't know what is. He has nothing constructive to say, nor does he realize that most providers would have never refunded him, nor would have given him 100.00 Euros just because they felt bad that he was experiencing downtime. There is no legal clause that required us to give him 100.00 Euros, we just FELT BAD that he was inconvenienced.
In the final analysis there is not much more to say. The other two customers he speaks of were on the same cPanel server that was ravaged all to hell and back by DDOS. We eventually got to the bottom of it, and it was not easy doing so.
This entire DDOS / cPanel 10.1-> 10.4 upgrade situation was covered EXTENSIVELY in prior postings made by us on this board, and discussing shared hosting matters, in a VPS forum is not only imappropriate but a waste of bandwidth.
Beyond that, to badmouth the character of an organization that experienced technical difficulties beyond their control, and then refunded 100.00% and credited 100.00 Euros cash to the customer, who was paying ~10 Euros per month, is not appropriate either.
We have experienced a variety of problems, as all mature providers, ranging from DOS, hardware failures, RAID failures, etc. Throughout it all, we have always kept our customers apprised of whatever issues have taken place, and always compensated FAR BEYOND WHAT IS THE NORM for this industry for technical issues.
I appreciate the original poster's honesty in reporting on our services.
How did I bad mouth you? I stated a fact which you have just verified.
I suggested your company to two other people. They signed up, had problems, as I did, stayed slightly longer than me. There were further problems with downtime for them and I understand one was not happy with the attitude of support so they left. One fairly recently (within the last two weeks?).
However in both cases I understand they were also unhappy about the remarks that you made on here about you personally objecting to my sites having legal gay content (which was cleared with your company before I signed up).
You forget to mention the abuse that I received on ICQ which included calling me a liar. You also contradicted what I said in the thread on here, but I was able to produce an ICQ log disproving what you said. Things fell strangely silent after that.
This site is supposed to be a place where people can find out the good and bad places for hosting. You can't change the experience that I and two other people had. It happened. Do people who are looking for a host want to read personal experiences? Yes. Do they want me to keep quiet because EuroVPS insisted on putting 100 Euros in my PayPal account? My guess is no. I never asked for either a refund or 100 Euros.
some customers you cannot win with. If you don't refund them and go out of your way to resolve the situation, you are a bad host. Now, if you give a refund + some extra as a "sorry for the troubles" it becomes a please keep quiet bribe? I think its impossible to win with a customer such as rgsuk.
as for this thread, it should still be noted that rgsuk was using shared hosting not vps from what I have read, and on top of that he is hosting adult content (i think you said gay porn?) , and adult hosting I believe often brings bad attention such as ddos attacks which are sometimes impossible to defend.
anyway why do I care? because I have been attacked for no reason before, and It bothers me to see it happen.
Every time I come to this forum I always see some folks getting kicked around. Looks to me like they did just about all they could do to get you set on. From reading your writings I can tell something ain't right that's for sure.
rgsuk i remember you making a post about this a while back, honestly man just drop it. I find it weird that you are still complaining about it. You basically say the same thing everytime too. We kind of get the point that you don't like them, you dont have to post everytime it says "Eurovps" as a topic. I have personally seen more positive reviews than negitive ones about their service. And everytime there is something bad about it, you have posted somewhere in it. I don't think that a 100 Euro isn't a bride, I think it is just to say "Sorry that you had a bad experience" And Yes HP-Kevin, That was what the website was about from the previous posts. Does it bug you that much that someone had a good experience with them rgsuk? I have had bad experiences with hosts but you don't see me going around posting in multiple threads saying how bad they are. Usually I keep it to myself. Thats just how I feel.
All I can say is, I don't run TGPs or stuff like that, just a personal site which happens to have adult content and mainly just links to it, with low traffic.
I have had sites since 1997 and I have never experienced a DOS attack before at any other place where I have been hosted. So I think it is unlikely that it was anything to do with my site in the couple of weeks I was at EuroVPS.
I asked them in advance if they were happy with legal adult and they were. One of the other two people was hosting straight adult content. The other person was not hosting any adult content at all.
I notice on this board, certain people persist in putting down adult webmasters. Yes adult websites have porn and they are the most popular destinations on the Internet. The majority of people online here in the UK browse porn sites.
My experience has been that there are some very good people who run adult sites and strangely I do not hear of them having constant DOS attacks. In fact I can't think of one who has.
I don't care about the money to be quite honest. The way to 'win' with a customer 'like' me is to provide a good service. Minimum downtime, effective and polite support and to appreciate that this is a business for many people, including me. Even if it is adult. Once a company has failed on these things they can't 'win'. It's too late.
HP-Kevin I am not 'attacking' nor am I commenting for 'no reason'.
Despite what you all say, you do all seem to imply that I shouldn't criticise because I was given extra money.
Do you or do you not want this message board to be a useful resource for people who are choosing a host?