I've put in a ticket to cancel my reseller account at the end of the current bill cycle, and that was on Aug 8th. But the billing department ignore it and went ahead to charged my CC. And since then, I have been trying to get a response from them, one tech guy replied (after 10 days) and said that he has forward the issue to the "relevent" department and awaits their reply. That was on Aug 18th. Until today, I still did not hear a thing from the revelent department.
Does anyone has any idea what I can do to stop them from charging my CC again, since I have no option to disable it in Morden bill. Can I do a chargeback under such circumstances? Any advice is appreciated. Thanks.