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  #1  
Old 08-06-2005, 12:24 AM
rustelekom rustelekom is offline
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Need share experience with colo


We just have a plan use colo instead dedicated rent and i would like hear some story. Especially regarding remote colocation. We haven't USA office and we do not plan open it, so we will habe not physcial access to colo. But, in this case who and how and for which price will deal with hardware, software? I think about few way:

hire outsorce admins which leave near to  DC
pay to DC techie for " hands work".
install some sort hardware/software for manage all servers by remote access

Can anyone who already have experience with remote colocation share his experience? Any story about time required for replacing failured hardware, install OS, and safe saving our spare part's for our server (i mean hdd, memory sttick, fans, cpu and etc.)? 

Thanks to all to any information.






 

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  #2  
Old 08-06-2005, 06:32 AM
viobiscu viobiscu is offline
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Join Date: Jul 2005
Location: Australia
Posts: 7
I live in Australia and have few servers in USA. My biggest problems with collocation is remote hands. I'm still looking for a reliable tech guy to do the odd job.

Suggestions: make sure you have KVM over IP and remote reboot via web.
Also will be good to have a CD-ROM in every machinse with the OS just in case, if you have to reinstall the OS.

If any hardware fail, at the moment I relay on DC.

I have good brand name machines (have some running for 5 years non stop without missing a bit)...as such buy good hardware. Pays in the long run.

  #3  
Old 08-06-2005, 09:01 AM
rustelekom rustelekom is offline
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Join Date: May 2002
Location: Russia, Moscow
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I see, you confirim my anxiety about remote hands... Especially, when i think about offering this servers for rent..

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  #4  
Old 08-06-2005, 01:42 PM
Mfjp Mfjp is offline
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Having everything on KVM would help with most issues, any decent DC should have remote hands for a reasonable rate.

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  #5  
Old 08-08-2005, 07:06 AM
crucialx crucialx is offline
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Check out colo4dallas.com, we currently have a few servers over there and we do not have direct access to them - they are great to work with, and get everything done promptly. They have good remote hands rates (billed in 15 minute increments). We have a KVMoIP there, and the helps a LOT. They do free reboots, so we don't really need remote reboot ports, although they are good, we find there is a high rate of hard drive corruption so we prefer as much as possible to do soft reboots.

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