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08-04-2005, 10:31 PM #1Newbie
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Question About Changing Registrars
Thanks to PinchPenny recently going under (with no warning whatsoever-- I emailed Dominick three times asking why my payment method wasn't working and got no reply, so it's lucky I checked their site), I switched registrars. I changed over to Namecheap.com for registration, but I stuck with the same host I've been using, which is Cybex. It's been about a week since my domain supposedly transferred, and it's still not up-- I get a "this domain has expired" error page. I can still access everything through my CPanel, but the page won't load and I can't check my e-mail using Outlook.
I've heard that sometimes registrars can "lock" domains or refuse to turn them over, but according to Namecheap and ICANN, everything went smoothly and my domain transferred. Is there something else I should do besides wait?<3,
Savannah
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08-04-2005, 10:43 PM #2Aspiring Evangelist
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Did you remember to set up your name servers?
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08-04-2005, 11:04 PM #3Newbie
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Haha. I'm dumb. No, I didn't.
Okay. Here's where I get confused again.
On Namecheap.com's website, I hit "transfer to our DNS servers," which I assume is what I was supposed to do. Now I have the option to "transfer DNS to Webhost," which is explained like this:
Originally Posted by Namecheap<3,
Savannah
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08-04-2005, 11:07 PM #4Web Hosting Master
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savannah,
You'll still want to use the 'transfer your nameservers'. Thats just what namecheap calls it (it's a bit confusing).
Just modify that to point to Cybex's nameservers.
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08-04-2005, 11:44 PM #5Newbie
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Okay. I looked up my info at Cybexhost. This is what I found:
Name Server: DNS.PARKPAGE.(site name I've never heard of before).COM
Name Server: DNS2.PARKPAGE.(site name I've never heard of before).COM
Status: REGISTRAR-LOCK
Namecheap had those listed as my nameservers before I clicked "transfer to our DNS servers"; I figured they were generic nameservers that they give to new people. Now I'm confused.<3,
Savannah
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08-04-2005, 11:48 PM #6Web Hosting Master
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savannah,
Those are the default nameservers that namecheap throws at your domain until you can find a host for it.
//Could be wrong, what was the 'site name I've never heard of before' part?)
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08-04-2005, 11:49 PM #7Newbie
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"f o u n d a t i o n a p i [.] com"
So what should I change the nameservers to?
EDIT: Since Cybexhost has my registrar listed as "Enom, Inc.," I assume this is just some server that domains get handed over to when they expire.Last edited by savannah; 08-04-2005 at 11:54 PM.
<3,
Savannah
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08-04-2005, 11:53 PM #8Web Hosting Master
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dns1.name-services.com. [69.25.142.1] [TTL=172800] [US]
dns2.name-services.com. [216.52.184.230] [TTL=172800] [US]
dns3.name-services.com. [63.251.83.36] [TTL=172800] [US]
dns4.name-services.com. [64.74.96.242] [TTL=172800] [US]
dns5.name-services.com. [212.118.243.118] [TTL=172800] [UK]
Are your current nameservers, the ones with cybexhost are going to be something like:
ns5.cybexhost.com
ns6.cybexhost.com (not necessarily those).
Just a note: Has cybex not contacted you at all, or have you received no word from them?
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08-04-2005, 11:55 PM #9Newbie
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Originally posted by David
Just a note: Has cybex not contacted you at all, or have you received no word from them? [/B]<3,
Savannah
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08-05-2005, 12:00 AM #10Web Hosting Master
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savannah,
Doh! I misread the original post: Which domain name is this concerning?
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08-05-2005, 12:05 AM #11Newbie
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Spiral-staircase.net
As you can see, there's an error page there now, put up by, I assume, Enom Inc. I'm sure this is because the domain expired before I found out that PinchPenny was gone.<3,
Savannah
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08-05-2005, 04:27 AM #12Web Hosting Master
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I thought Pinch Penny had been down for a while now. On another board I go on, a lot of people were complaining about them & many switched sometime in April/May.
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08-05-2005, 02:30 PM #13Newbie
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Originally posted by Shaliza
I thought Pinch Penny had been down for a while now. On another board I go on, a lot of people were complaining about them & many switched sometime in April/May.
But yeah. It may have gone down a few months ago, but I didn't find out until early July.<3,
Savannah
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08-05-2005, 05:02 PM #14Web Hosting Master
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That sucks.
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08-13-2005, 03:15 AM #15Newbie
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Update:
Okay... it's been a while since I changed my DNS over to NameCheap. Now, my information at my hosting site, CybexHost, is this:
Domain Name: SPIRAL-STAIRCASE.NET
Registrar: ENOM, INC.
Whois Server: whois.enom.com
Referral URL: http://www.enom.com
Name Server: DNS1.NAME-SERVICES.COM
Name Server: DNS2.NAME-SERVICES.COM
Name Server: DNS3.NAME-SERVICES.COM
Name Server: DNS4.NAME-SERVICES.COM
Name Server: DNS5.NAME-SERVICES.COM
Status: REGISTRAR-LOCK
Updated Date: 04-aug-2005
Creation Date: 22-jul-2004
Expiration Date: 22-jul-2006
I'm pretty sure the registration listing of "Enom" is the reason my domain isn't working. Why isn't it listed at NameCheap yet? *sigh* I don't know what I need to do.<3,
Savannah
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08-13-2005, 05:01 AM #16Newbie
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Originally posted by savannah
Update:
Okay... it's been a while since I changed my DNS over to NameCheap. Now, my information at my hosting site, CybexHost, is this:
Domain Name: SPIRAL-STAIRCASE.NET
Registrar: ENOM, INC.
Whois Server: whois.enom.com
Referral URL: http://www.enom.com
Name Server: DNS1.NAME-SERVICES.COM
Name Server: DNS2.NAME-SERVICES.COM
Name Server: DNS3.NAME-SERVICES.COM
Name Server: DNS4.NAME-SERVICES.COM
Name Server: DNS5.NAME-SERVICES.COM
Status: REGISTRAR-LOCK
Updated Date: 04-aug-2005
Creation Date: 22-jul-2004
Expiration Date: 22-jul-2006
I'm pretty sure the registration listing of "Enom" is the reason my domain isn't working. Why isn't it listed at NameCheap yet? *sigh* I don't know what I need to do.
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08-13-2005, 01:47 PM #17Newbie
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Originally posted by joshua_70448
[B]CybexHost says to "apply the nameservers that are included in your Welcome email (Welcome :: Login Information)." Check that email and see if DNS1.NAME-SERVICES.COM, DNS2.NAME-SERVICES.COM, etc. are the proper nameservers to use.<3,
Savannah
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08-13-2005, 02:28 PM #18learning is in the doing
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savannah, it would appear that the problem is with your Registrar - NameCheap.com.
Since your Domain name doesn't expire till 2006, that is not the problem.
As Nameservers for eNom are showing as the current ones used, your Domain name / URL should still work but show the eNom default page. Therefore, you need to double-check the information within your Registrar account.• PotentProducts.com - for all your Hosting needs
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08-13-2005, 02:42 PM #19Newbie
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Originally Posted by Website Rob<3,
Savannah
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08-13-2005, 02:51 PM #20learning is in the doing
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According to the Namecheap Nameserver Flash Tutorial, you would just enter the Nameservers you want to use and those Nameservers would be provided to you by your Hoster.
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08-13-2005, 02:58 PM #21Newbie
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Originally posted by Website Rob
According to the Namecheap Nameserver Flash Tutorial, you would just enter the Nameservers you want to use and those Nameservers would be provided to you by your Hoster.
Originally Posted by NameCheap
Originally Posted by NameCheap<3,
Savannah
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08-13-2005, 03:38 PM #22Web Hosting Master
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Not sure I followed all the details, but generally it is the *host* you have your site at which tells you the nameserver-names to use - since your site is physically located at one of their servers.
You then take that info and log in to your registrar-account, and enter it there. Generally the nameserver-names look something like "NS1.HOSTINGCOMPANY.COM" etc. In other words, it is NOT your domain name but the host's.
This applies unless you don't have any host for your domain name; then as a rule the domain is "parked" with whichever company helped you register the domain name. If you change registrars without changing hosting, the extant info is simply handed over from the old to the new registrar. Nothing of that is changed.
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08-13-2005, 04:15 PM #23Newbie
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Originally posted by Nadabrahma
Not sure I followed all the details, but generally it is the *host* you have your site at which tells you the nameserver-names to use - since your site is physically located at one of their servers.
You then take that info and log in to your registrar-account, and enter it there.
"Name Server: DNS1.NAME-SERVICES.COM
Name Server: DNS2.NAME-SERVICES.COM
etc..."
I should put that into the DNS info at NameCheap (my registrar)? And, if those aren't CybexHost's nameservers, how do I know what theirs are?<3,
Savannah
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08-13-2005, 04:25 PM #24learning is in the doing
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Well, asking them would be a good start.
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08-13-2005, 04:33 PM #25Web Hosting Master
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It would be a start, yes....!
Although this case seems so complicated I can't really figure it out...
Well, Good Luck!