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  1. #1
    Join Date
    Feb 2004
    Posts
    48

    resellerzoom offering end user support

    I'm looking for a new VPS and I notice resellerzoom is offering free end-user support. They'll support my customers.
    http://www.resellerzoom.com/end-user-support.html

    It lists it as "Free" on the features breakdown.

    Anyone using this service, Pros Cons, hows the response time and quality of support? Any limits on number of tickets?

  2. #2
    Join Date
    Feb 2004
    Posts
    48
    Well crap, I contacted resellerzoom with some questions and realized they don't offer VPS. Looked at so many plans lately.


    Anyone know a VPS that offers this service?

  3. #3
    Join Date
    Mar 2004
    Location
    Seattle, WA
    Posts
    2,561
    I don't think you'll find many VPS companies that offer end-user support. You're most likely going to find that in the Reseller portion of the industry than VPS. If you can't find a VPS provider that provides end-user support, you should try asking them if you can pay an additional fee for it.
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  4. #4
    Join Date
    Feb 2004
    Posts
    48
    Originally posted by TheNetway
    I don't think you'll find many VPS companies that offer end-user support. You're most likely going to find that in the Reseller portion of the industry than VPS. If you can't find a VPS provider that provides end-user support, you should try asking them if you can pay an additional fee for it.

    I'm looking for a VPS Reseller account. What Resellers in the industry that you know of provide this?

  5. #5
    Join Date
    Mar 2005
    Location
    Sweden
    Posts
    159
    I think varhosting do offer that. http://www.varhosting.net

    hans

  6. #6
    Join Date
    Feb 2004
    Posts
    48
    Thanks, anyone know of any others?

  7. #7
    Join Date
    Apr 2004
    Location
    Providence, RI USA
    Posts
    26
    I do believe resellerzoom does offer the vps with end user support (http://www.resellerzoom.com/premium-reseller.html)
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  8. #8
    Join Date
    Mar 2004
    Location
    Seattle, WA
    Posts
    2,561
    No, those are just their 'high end reseller' brand (hense the reseller part in the url, and that information related to offering a vps is not listed)
    ColoInSeattle - From 1U to cage space colocation in Seattle
    ServerStadium - Affordable Dedicated Servers
    Come visit our 18k sq ft. facility in Seattle!
    Managed Private Cloud | Colocation | Disaster Recovery | Dedicated Servers

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