i called their live support but they said there's no record in their database match mine. It's been 2 days since my first try. Don't know what happen to my credit card info
They show this page to me, but I don't receive and email, and can't login also.
Your order has been received by our billing system and has been approved. You will be receiving a welcome email shortly confirming our receipt of your order. If you fail to receive this email, please contact us. Thank you for your order.
I chose hostgator because of its good rep here, but now i have to look elsewhere. Some where with not much space and bandwidth needed, but good and REAL uptime % with PHP and MySQL at the same price (10 bucks p/m).
To TWWeb: I post here because I want to know if this is a personal or common problem. If everyone suffers the same problem as mine, it's not bad to inform hostgator about this huh?
Dont keep tring to process you card again and again. For all you know you might have gotten charged the first time. Call your credit card bank and see if their was any tranaction at that time that you got the email. If you do, then you know that your order went thru and if not then you know something is wrong when you try to place an order.