Results 26 to 48 of 48
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08-20-2005, 01:00 PM #26Temporarily Suspended
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- Oct 2003
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- Hanoi
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- 4,309
atwebhosting.com - Rus is in the UK
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08-27-2005, 07:01 PM #27WHT Addict
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- Jul 2005
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- 166
I would also suggest Duport Online hosting in the UK.
Compare the speed of your web host with 2,000+ (!) other submitted web hosts
http://www.hostingspeeds.com/
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08-28-2005, 06:38 AM #28Newbie
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- Nov 2004
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- UK
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- 22
Does the company have to be UK-based with servers in the UK or can the company be UK-based with servers in the USA or anywhere else for that matter outside the UK?
Tim K
CyberHostUK - Reliable, Affordable Web Hosting
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08-28-2005, 06:57 AM #29Disabled
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- Jul 2005
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- England, UK
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- 109
Originally posted by cyberhostuk
Does the company have to be UK-based with servers in the UK or can the company be UK-based with servers in the USA or anywhere else for that matter outside the UK?
My 2 cents.
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08-30-2005, 04:33 AM #30Newbie
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- Aug 2005
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- 8
I have a site with nethosted and it has not been a happy experience. Lots of downtime.
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08-30-2005, 08:41 AM #31Web Hosting Evangelist
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- Nov 2002
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- 509
I am using a reseller account from clook.net since January, 2004. They provide good uptime and suport.
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08-30-2005, 09:04 AM #32Newbie
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- Aug 2005
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- 8
Do they take backups? and if so, how often? Any phone support?
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08-30-2005, 09:10 AM #33Newbie
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- Aug 2005
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- 8
nethosted do not have telephone support
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08-30-2005, 09:12 AM #34Junior Guru
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- Mar 2004
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- Bristol, UK
- Posts
- 232
Never rely on any one else for backups, especially a reseller. It doesn't matter how reputable they are, it's your data they're backing up not their own so it's not them that loses it all when the sever goes down and their backups wont restore.
Work out a way of backing it all up your self and then test it.
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08-30-2005, 09:13 AM #35Newbie
- Join Date
- Aug 2005
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- 8
I have sites on hostroute.co.uk and that is working out well, but they do not have phone support either
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08-30-2005, 09:16 AM #36Web Hosting Evangelist
- Join Date
- Nov 2002
- Posts
- 509
Originally posted by paulrd
Do they take backups? and if so, how often? Any phone support?
and here is what they say about backups on their site:
From http://www.clook.net/support/presales.php
We backup all files on the servers each night to a separate hard drive with daily and weekly archives stored (and in some cases monthly). However, customers are advised to regularly download their own backups from the daily archives provided in the control panel.
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08-30-2005, 09:52 AM #37Newbie
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- Aug 2005
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- 8
Agee one shouldn't rely on hosting companies for backup, but whenever there's a crash or the server gets screwed up or hacked into, it's awfully useful if the hosting company restores files, databases, user accounts, file permissions, rather than me having to do so.
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08-30-2005, 10:15 AM #38Web Hosting Master
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- Oct 2002
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- 1,611
Clook are very fast on ticket support, so phone support is usually not required (whereas with 1&1 it can be the only way to get a support request answered - to any degree).
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08-30-2005, 10:30 AM #39Newbie
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- Aug 2005
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- 8
With one host I found that when my sites went down, so did the host's own site - so there was then no way to contact them.
If a host won't give you a phone number - except for sales - what is one to think? That when there's a problem, they really don't want you phoning up?
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08-30-2005, 10:38 AM #40Web Hosting Master
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- Oct 2002
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- 1,611
Clook host their support forums and website in different locations, and I believe they also offer a free address on the .info domain to ensure they can keep a point of contact open with clients if the main server network goes down. Good redundancy planning.
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08-31-2005, 01:59 AM #41Grand Nagus
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- Dec 2002
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- Ferenginar
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clook.net is UK based with servers based in the UK and USA.
While they do not offer phone support their forums and helpdesk offer fast, friendly and knowledgeable support.
Why do you need phone support?What's your budget?
Seriously, what's your budget?
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08-31-2005, 03:44 AM #42Newbie
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- Aug 2005
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- 8
It is much easier to discuss a technical or billing problem, where you can have several interactions within a minute, rather than to-ing and fro-ing via a ticket system, where each interaction takes (say) half an hour if you're very lucky, and usually much longer.
If a host makes it impossible to phone them, what is one to think?
Latest on nethosted: "apache has only crashed once today that I'm aware of so progress is being made".
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09-23-2005, 06:06 PM #43Web Hosting Master
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- Sep 2005
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- Middle England
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Originally posted by paulrd
It is much easier to discuss a technical or billing problem, where you can have several interactions within a minute, rather than to-ing and fro-ing via a ticket system, where each interaction takes (say) half an hour if you're very lucky, and usually much longer.
If a host makes it impossible to phone them, what is one to think?
Latest on nethosted: "apache has only crashed once today that I'm aware of so progress is being made".
Clook's support is second to none and it's not very often that you will to and fro very much with support tickets. Typically for me at least the only replies I make are to say Thanks!
Every minute you spend on the phone to a tecchy it's another minute he/she could have been resolving the problem.
If you want telephone support you will probably end up at one of the big "corporate" companies who have call centres.
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09-23-2005, 06:14 PM #44Resident Liverpool FC Fan
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- Jul 2003
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- Liverpool, England, UK.
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I know of plenty of reliable web hosts with good reputations located in the UK.
www.hostroute.co.uk and www.unitedhosting.co.uk are just two...
█ Xcellweb.net - Quality Web Solutions That Work!
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█ Providing High Quality Web Solutions Since July 2002!
█ AgilityHosting.net - UK & European cPanel Web Hosting
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10-03-2005, 02:33 PM #45Newbie
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- Aug 2005
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Originally posted by bluedreamer
Every minute you spend on the phone to a tecchy it's another minute he/she could have been resolving the problem.
I just want the option of phoning.
I take the point you make about call centres.
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10-03-2005, 06:19 PM #46Web Hosting Master
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- Aug 2002
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- London, UK
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Originally posted by phpcoder
Just be aware that their servers are in the US, so if you are looking for a host with servers in the UK they wouldn't be suitable for you
However, if you are ok with a US server then I am sure Matt's team over there will take care of you!Matt Wallis
United Communications Limited
High Performance Shared & Reseller | Managed VPS Cloud | Managed Dedicated
UK www.unitedhosting.co.uk | US www.unitedhosting.com | Since 1998.
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10-03-2005, 06:27 PM #47Web Hosting Master
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- Sep 2005
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- Middle England
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- 918
Having a phone number is I guess a bit of a luxury and gives you some extra confidence. I've been with a few hosts over the years but rarely used phone support when available.
there again with a good host you shouldn't need support very often!
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10-03-2005, 08:16 PM #48Web Hosting Master
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- Jan 2002
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- UK
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- 1,040
Whilst we prefer our customers to use email support and ticket support there is phone number's supplied to every customer 2 different numbers one been a 24/7 emergency number.